Mallard Jewellers Anmeldelser 

494
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Over the month prior to purchasing I had made several enquiries via the online sale team. I was talking to Andrea for most or the time. Having made some offers we eventually agreed on prices for... Vis mer

Vurdert til 5 av 5 stjerner

Excellent. Never used this jeweller before, despite walking past many times. Needed two watch batteries replacing quickly, another well known high street jeweller said they couldn’t do it as they di... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I took several items from my late grandmother, that I thought were just costume jewellery (Brooches, pendants and rings) . The ladies welcomed me and were straight into valuing, what I thought... Vis mer

Vurdert til 5 av 5 stjerner

Basildon store were so helpful in restoring my diamond in my engagement ring 💍 it looks so beautiful again They went above and beyond it looks just like it would have when my Nan wore it all thos... Vis mer

Informasjon om virksomheten

  1. Klokkebutikk
  2. Smykkeforretning

Skrevet av virksomheten

Mallard Jewellers and Pawnbrokers has been an independent family jewellers since 1932. We have 7 stores in Basildon, Romford, Ilford, Southend, Nottingham, Leicester and Peterborough. We specialise in selling pre-owned luxury watches and pre-owned diamond and gold jewellery. We also stock a stunning range of designer jewellery, watches and new diamond jewellery. When you visit our stores, whether it be choosing an engagement ring or changing a watch battery. We pride ourselves on our customer service making sure we offer the best advice and service. Our staff are highly trained professionals, passionate about their job, who think nothing of going out of their way to help customers. Our pawnbroking service is a quick and easy process loan secured on your jewellery. You can visit any store, no appointment needed. If you have unwanted jewellery we can buy this for cash or part exchange for that special item you have always dreamed of. We can advise and quote for repairs to your jewellery and watches, with a majority of watch batteries being changed in store and some repairs can be a same day service. If you need your jewellery valued for insurance we can do this too. Just ask in store for details or contact us via the website.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

494 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(494)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I left 2 wedding rings with Mallard and…

I left 2 wedding rings with Mallard and they reduced the size to fit well. Service was very good, polite and helpful.

10. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for your review Bob. We hope we can be of help to you again soon.

Vurdert til 5 av 5 stjerner

Lavinia, Ellie, Debbie

Today I went in to purchase a chain & pendant which turned out to be an excellent experience. Staff were very welcoming, polite and professional. No negatives whatsoever. Spoke to 3 members of staff and each were equally warm characters. Much appreciated and would definitely recommend to anyone.

7. oktober 2022
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Svar fra Mallard Jewellers

Alfie, thank you for such a lovely review. Lavinia, Ellie and Debbie will be so pleased and look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Had a link removed from my Rolex

Had a link removed from my Rolex. Was looked after by Amy who was really helpful and attentive. Will be back for sure!

30. september 2022
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Svar fra Mallard Jewellers

Thank you for a great review, we look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Incredible staff and Jewellers

I had such a positive experience with this Jewellers in Nottingham. Firstly, Laura, the manager, was so helpful over the phone and went above and beyond to help me pick the right ring for me. I then went into store and Judith was amazing! She was so knowledgable and I walked away with the most amazing engagement ring. I also fell in love with an eternity ring which wasn't available at the time but Judith rang me a few days later to tell me it was now available. I would definitely recommend this jewellers- possibly the best customer experience i've ever had and made the occasion really special- thank you Judith and Laura :)

18. september 2022
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Svar fra Mallard Jewellers

We're overjoyed you had such an amazing experience with our colleagues in Nottingham. They will be super pleased you're happy and have left a review. We look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Great in store experience & customer engagement

Great in store experience & service within the Ilford branch given by Amy, she demonstrated a personably approach & efficient work ethic. I will definitely return!

29. august 2022
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Svar fra Mallard Jewellers

Thank you for your review Marsha and we look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Gold ring repair

Mallards Ilford,I took a gold ring to be repaired after being cut off at hospital,they did an absolutely superb job,the ring came back as good as new,was so shiny I didn't think it was mine.Amazing job,thank you....
James Martin

10. september 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for a lovely review James, so pleased you're happy and can wear your ring again.

Vurdert til 5 av 5 stjerner

Charm soldered onto bracelet

I had a charm that needed soldering onto a link bracelet and the solder Mallards in Ilford have done is absolutely invisible. Brilliant job. I can wear the bracelet now without forever checking that the charm is still on there. Thank you so much 💓

27. august 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

We're so happy you are pleased with your repair Sonia and thank you for leaving a great review.

Vurdert til 5 av 5 stjerner

Elie from Mallard Ilford

Elie from Mallard Ilford offered us great service and we are happy with our purchase.

3. september 2022
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Svar fra Mallard Jewellers

Thank you for your review Hapilan, we will let our colleagues in Ilford store know you're happy.

Vurdert til 5 av 5 stjerner

Ilford Branch: Excellent customer service from Debbie

I recently went into the store in Ilford to enquire about a repair that I needed only to see a set of 6 bangles that I loved. Unfortunately they were too small but nonetheless I asked to see them and was served by Debbie. She gave me all the information that I needed and was extremely patient with me. As I went back to the store twice, her level of customer service remained the same and I could honestly say that all the ladies including Debbie made me feel really welcomed in the store and that they were willing to help me with all of my queries. The customer service that Debbie gave is the perfect example of what excellent customer service should resemble. I left satisfied and will definitely be returning soon. Mallards should be proud to have Debbie as one of their employees.

14. august 2022
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Svar fra Mallard Jewellers

Thank you for such a glowing review. We look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Ilford Branch: Excellent customer service

Ilford Branch: A business is nothing without great customer service and support. I want to thank Amy for helping me find the perfect watch and for fixing the battery. She is pleasant, very helpful and professional. I would definitely recommend and will most likely return!

Thank you once again!

Victoria

9. august 2022
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Svar fra Mallard Jewellers

So pleased you had a great experience at our Ilford store. Thank you for your review and we look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Tamara at Mallard Jewellers

Tamara at Mallard Jewellers in Peterborough was absolutely incredible. She was so welcoming and helpful and I couldn’t have wished for a better experience. A real credit to the company! Thank you for all you’re help! You were fantastic!

5. august 2022
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Svar fra Mallard Jewellers

Thank you for your review Sam, we will pass this along to our Peterborough store.

Vurdert til 5 av 5 stjerner

Genuine Jewellers and Brilliant Staff

All my jewellery is always from Mallards! :) Brilliant customer service and staff are so helpful. I was served by a lovely lady named Marlene who helped me pick the special items of jewellery I was after and was so patient in helping me look through the displays, to ensure I had the right pieces for me. Thank you so much! :)

23. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for your review Zara, so pleased we could help.

Vurdert til 5 av 5 stjerner

Thank you so much!

I was served right away and got the help I needed. Before I came to this shop, I went to many shops asking for a tighter back for earrings as my daughter pulls hers off (she’s 13months). The lovely lady pulled out the perfect secure earring backs and I’m so happy with this product.

16. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

So pleased we could help you Rahima and thank you for your review.

Vurdert til 5 av 5 stjerner

Коли ми були з дівчиною на відпочинку в…

Коли ми були з дівчиною на відпочинку в Британії, я вирішив зробити їй приємний сюрприз. Знайшов чудовий магазин із ювелірними прикрасами. Асортимент дуже великий, консультанти привітно нас зустріли і з радістю допомогли підібрати гарне, оригінальне намисто. Ціни не з дешевих - але повірте воно того варте!

15. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Southend shop

Visited the Southend shop last week and received great customer service, staff are very knowledgeable. Was served by Jacqui who was great in helping choose what I wanted. Will definitely be visiting again, thank you!

30. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for your review Rosie, Jacqui will be so pleased you are happy and will look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Mallard’a Southend

I visit often the shop for their expertise and knowledge of all things jewellery related. They are considerate of the needs of the customer and always give an honest opinion on choices and options available of stock, which is why it has become the only place I will confidently buy from.

30. juni 2022
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Svar fra Mallard Jewellers

Dan, thank you for your review and so pleased you're happy with your visits to us.

Vurdert til 5 av 5 stjerner

Mallard Southend

I bought my niece a bracelet from the Southend branch, I wasn’t sure what to buy but the staff were so friendly and helpful that I was able to buy something I’m sure she’ll love. Will definitely recommend to my family and friends.

30. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for the review Tracey, I hope your niece loves her bracelet and hope you think of us for your next visit.

Vurdert til 5 av 5 stjerner

Love Mallards Southend….!!

Love Mallards Southend..!
This is my ‘ go to’ shop for any jewellery enquires. Always great customer service and the team are always willing to offer advice and guidance in choosing the best piece of jewellery based on budget and requirements.
Also great for repairs too.. good prices & a great service .
100% recommend!

30. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mallard Jewellers

Thank you for your review and recommendation Dawn. We look forward to seeing you again.

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