The agent did a good job explaining the products, differences and which were suitable for our home. The estimated costs however were 30% less than those actually quoted once more specific information... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The agent did a good job explaining the products, differences and which were suitable for our home. The estimated costs however were 30% less than those actually quoted once more specific information... Vis mer
Selskapet har svart
My 30minute consultation with Bobbie proved to be very informative and helpful. We discussed the various options open to me after filtering through exactly what my needs and requirements were and... Vis mer
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Leonie explained everything and answered all my question very comprehensively, giving me the data and options to make an informed decision. Thanks.
Selskapet har svart
From the moment I contacted Daniel regarding my EPC certification. Daniel was extremely helpful and knowledgeable put me at ease and it was a genuine pleasure dealing with such a wonderful hum... Vis mer
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Skrevet av virksomheten
Making it simple to work out the best solutions for you. We use data analytics to determine what's right for your needs without the sales pitch – just clear, accurate information, including costs and carbon impact, so you can make the most informed decision.
Our data-driven approach ensures that you understand every option available, helping you feel confident in your choice based on real, unbiased insights.
We believe in providing the information you need, without any unnecessary complexity. Plus, we offer ongoing support through our aftercare services, ensuring your system operates at peak efficiency over time. This means you can rely on it to deliver the performance and long-term benefits you expect, with help on hand should you need it. Our goal is to ensure your investment continues to meet your expectations and contributes positively to your home and the environment.
We're committed to working out the perfect solution for your unique home and situation, even if that means telling you not to buy at all
Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great to talk to someone who understands the process and the science.

Svar fra MakeMyHouseGreen
No pressurised selling. Allowed questions and answered honestly. Assisted in calculations. Provided all relevant information and quick response in providing quotations, leaving option to consider further and arrange a follow-up call or allow notification to discontinue if I preferred.

Svar fra MakeMyHouseGreen
This company helped me select the correct system for my house then took me through step by step the timetable of delivery of the goods, scaffold erection, panel fitting and electrical installation. Everything went according to their plan with astounding efficiency and I am Now benefitting from total electrical self-sufficiency and am selling my surplus electricity to the grid and making a profit.

Svar fra MakeMyHouseGreen
Absolutely excellent installation experience from the team - Tyrone, Kye, Paul and Sam, plus the apprentice.
The installation team were incredibly polite, tidy and helpful, did a really smart job and explained everything.
Couldn’t recommend the installation team more !

Svar fra MakeMyHouseGreen

Svar fra MakeMyHouseGreen
We were taken through all the options available to us. We haven’t felt pressured at any stage during our appointment.

Svar fra MakeMyHouseGreen
Alex was very clear and helpful. The whole process was very easy and there was no pressure to commit.

Svar fra MakeMyHouseGreen
From start to finish it was a positive experience. They communicated well, answering questions and listening to what we wanted. Highly recommend them as service was first rate

Svar fra MakeMyHouseGreen
Alex was great in providing me with advice and quote, very helpful and knowledgeable! Able to give objective advice which was again very helpful.

Svar fra MakeMyHouseGreen
The sales process was helpful, but everything after that went downhill. On every call the team was unprepared, it took weeks to get answers, and they repeatedly came back with options that turned out not to be possible. After an onsite inspection, we had to chase them for a follow-up call three weeks later , only to find they'd made no progress. They then agreed the would "come back with a quote for what they can and what they can't" and then they went silent for another 3 weeks. We even had to chase them for our deposit refund.
They'll claim the job was complicated, but in reality they just kept asking for the same details over and over and did not understand what they where doing despite an onsite inspection. My impression is that unless it's a simple install, they either don't want the business or aren't capable of delivering it but won't admit either. Probably the worst customer service I've experienced. Would not recommend.

Svar fra MakeMyHouseGreen
The initial zoom meeting was thorough and helpful. The next step was speaking with an engineer and it became apparent that a visit was needed which was arranged. Communication was excellent throughout the process from when scaffolding would be done and taken down and confirmation of installation dates. The panels etc were installed by Marc Andrews and Neil who worked literally non-stop and were absolutely super. The electrics and EV charger were installed by Kris Landt, assisted by Lauren and Belle and again they were super, just great to talk with and explained everything thoroughly. Both teams made the whole process a pleasure.

Svar fra MakeMyHouseGreen
Bobbie was most helpful and honest. His advice confirmed my thoughts that at my age and in my situation there is no point in replacing my existing panels. Regrettably this means i will not be doing business with you but I would highly recommend your company for their honest assistance.

Svar fra MakeMyHouseGreen

Svar fra MakeMyHouseGreen
We have been very impressed with MMHG from the moment we enquired about Solar panels. There was no hard sell, just an explanation of how the process works and how it would benefit us. Communication has been exemplary throughout and any questions we have had have been addressed promptly. The electricians who installed were knowledgeable, skilled and friendly. We cannot recommend highly enough.

Svar fra MakeMyHouseGreen
Informative and open about relative benefits. No hard selling.

Svar fra MakeMyHouseGreen
I wish we had gone with you. We made the big mistake of going with E.ON Next and are now regretting that decision.

Svar fra MakeMyHouseGreen
This is a user friendly company, who do their best to provide what they contract for, and indeed add value by spending time explaining and setting up the solar system to deliver an optimised outcome.
There were national problems with battery supply on this occasion and the customer support was good.
However, there were two things that could have been handled better in my opinion, firstly the delivery had to be arranged before the install, and required the customer to be at home for half a day, but the delivery company did not arrive and there was no notification about the problem during the allotted half day. This could and should be remedied with a system that forces the delivery company to provide updates. The instal was the next working day and delivery was rearranged so that the equipment was delivered in time for the installation. The second issue is merely a niggle, a standard letter is sent out before the installation suggesting that it contains important information about the installation, but in fact is a thinly veiled message about paying on time or no completion paperwork will be issued, I believe that such emails should only be sent after a customer has failed to pay. So just a little issue but put yourselves in the customer’s shoes guys it just sends the wrong message.

Svar fra MakeMyHouseGreen
They provide an excellent one to one advice service that is very thorough. Leonie took the time to understand my situation and the various considerations that would affect making a decision on installing solar panels. She provided clear and detailed options and costings. I felt really well informed and would very much recommend this company to anyone thinking about going down this route and looking for a reputable installer.

Svar fra MakeMyHouseGreen
Very helpful dealing with Cotswold roof tiles. Managed the installation with care and consideration despite the extreme heat and awkward roof.

Svar fra MakeMyHouseGreen
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