Maisonfigueras Anmeldelser 

153
•
TrustScore 1.5 av 5

1,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

China Production- Bad quality. I received one of the floor lamps after a month to see that the product is defected and damaged. They won't provide a return label and one of the other packages went... Vis mer

Vurdert til 1 av 5 stjerner

These people are criminals. Do not believe anything they say unless you want fraudulent furniture from China that takes months, and arrives broken. They promised assembly but didn’t provide. They trie... Vis mer

Vurdert til 1 av 5 stjerner

Recebi dois produtos sem folhas de instruções vindos da china. Após 3 semanas de diversos contactos ainda não me chegou nenhuma resposta. Um dos produtos veio danificado e com falta de peças para a mo... Vis mer

Vurdert til 1 av 5 stjerner

Don’t fall in the trap pushed ti you in Instagram. While I received the 3 LED lamps I ordered, the first 2 I received did not work beyond battery life (these are usb powered lamps). Recharging each of... Vis mer


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

153 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,7

Alle anmeldelser

(153)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great quality and service!

I bought two chairs a few months ago and I hesitated to buy the matching Stool, my surprise was that when I decided to do it they were already sold out.I signed up to be notified as soon as there was stock thinking that I would no longer find it, but no, as soon as there was stock they contacted me and sent it to me. The quality of the service is incredible!

2. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company is a scam!!

This company is a scam!!!
They have fake followers and fake comments. They lure in with ads on insta- you spend money and never get your order and nobody replies to you!! Don't buy from them

11. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Maisonfigueras

Svar fra Maisonfigueras

Good afternoon Henrietta, you placed an order on our website which has already been sent with the tracking number CY02xxxxx85CN

(we cannot provide it in full due to the data protection law of your address)

You accuse our firm of things that are not true, such as not having responded to your emails, your emails have always been responded to within the stipulated time 24h. We proceed to send you proof by email since unfortunately we cannot provide it here due to the privacy policy.

You also accuse us of having fake followers without any proof, a totally false accusation since we make a high investment in advertising daily that makes our account quite popular.

That said, I hope you can correct your comment so as not to cause unnecessary damage to our company.

Thank you.

Vurdert til 1 av 5 stjerner

Do not buy from this company!!

Do not buy from this company!!! I purchase a sofa sending a photo of the 3 seater sofa I wanted having seen it on Instagram. I waited from January to May 2024, they sent a two seater!!! When I contacted them to resolve the situation they were rude, dismissive and did not help at all. I lost 2 thousand 2 hundred euros. Very distressed.

18. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Maisonfigueras

Svar fra Maisonfigueras

Good night:

You bought the sofa that was sent to you, at all times the measurements of the sofa and the photographs of it were indicated, the problem you had was related to a color reference photo of a 3-seater model.

When you received your sofa, you were expecting a 3-seater sofa, but the sofa is a custom-made sofa and exchanges are not allowed.

Please do not compromise the veracity of our page due to an error on your part.

Thank you for your purchase and we are sorry for this confusion but you cannot blame our company for it.

Vurdert til 1 av 5 stjerner

Decepción

Es imposible hacer seguimiento del envío, las fechas no se han cumplido, no dan explicaciones y nos piden que lo gestionemos con la empresa de transporte. Es una compra para nuestro negocio y verdaderamente dependemos de ello. Lo compramos con mucha ilusión y estamos muy decepcionadas.

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Maisonfigueras

Svar fra Maisonfigueras

Alejandre entendemos su preocupación desde el primer momento pero nosotros no somos los receptores del sofa por lo que no podemos operar en vuestro nombre con las Aduanas Españolas, el retraso ha sido causado por un agente externo como es la Aduana Española y nosotros no podemos hacer nada contra esto espero lo entendais y podais mejorar vuestra valoracion.

Nuestra atencion whattsapp jamas ha dejado de responderos aunque sentimos que la respuesta no pueda ser la que deseais.

Instamos a Trustpilot que no permitan dos opiniones de 1 estrella sobre un mismo pedido.

Vurdert til 1 av 5 stjerner

Estamos súper disgustadas

Estamos súper disgustadas, compramos este sofá hace más de dos meses y todavía no nos llega, nos dicen que seamos nosotros quienes gestionemos la entrega, les escribimos todos los días. La verdad que un servicio que deja mucho que desear, una pena.

6. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Maisonfigueras

Svar fra Maisonfigueras

Isabel entendemos su preocupación desde el primer momento pero nosotros no somos los receptores del sofa por lo que no podemos operar en vuestro nombre con las Aduanas Españolas, el retraso ha sido causado por un agente externo como es la Aduana Española y nosotros no podemos hacer nada contra esto espero lo entendais y podais mejorar vuestra valoracion.

Nuestr atencion whattsapp jamas ha dejado de responderos aunque sentimos que la respuesta no pueda ser la que deseais.

Instamos a Trustpilot que no permitan dos opiniones de 1 estrella sobre un mismo pedido.

Vurdert til 5 av 5 stjerner

Diseño y Comfort

Nunca habia comprado en esta pagina, me la recomendaron unos amigos a traves de internet para comprar mobliario de diseño y calidad. Muy atentos a nuestras peticiones ademas de un servicio personalizado y de calidad.

7. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My Harley Lamp Adventure to Nowhere

Alright, picture this: it's March 31st, 2024, and I'm all excited to light up my life with a new Harley lamp from Maison Figueras. Fast forward two agonizing weeks to April 12th, and what do I have? A whole lot of nothing! No lamp, no updates—nada. So, I call up customer support to pull the plug on this debacle, and guess what? They hit me with a "too late, buddy" because apparently, the cancellation deadline has ghosted me just like their delivery promises.

Now here we are, it's May 3rd, and according to their "Order Tracker"—which is about as reliable as a chocolate teapot—my order hasn't even been picked up yet. Surprise, surprise. And to add insult to injury, my inbox has turned into a ghost town since April 25th; not a peep from Maison Figueras.

This isn't just the worst online shopping experience of my life; it's a masterclass in how not to run a business. I'm still here, lamp-less and ticked off, waiting for either my Harley light, my cash back, or just a darn reply.

Never again.

30. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

¡Fue una experiencia de compra…

¡Fue una experiencia de compra excepcional! Esta página web superó todas mis expectativas. Navegar por su página fue muy fácil, pero no lo fue tanto decidirse entre tanta variedad de artículos. Mi pedido llegó en tiempo de entrega perfectamente embalado. Por supuesto, recomiendo esta tienda a todas aquellas personas que busquen transformar sus espacios con artículos de calidad y diferentes al resto.

6. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Delighted with the purchase!

A few days ago I received a work of art from your gallery and also a couple of chairs and a sofa.

I had to change the delivery address and your customer service helped me at the moment.

I am delighted with the exclusive pieces that I have bought in the store, I will repeat for sure.

6. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM

SCAM. Stay away. This company is an absolute scam. We ordered a rug that took 3 months to deliver and once it finally arrived it turned out to look nothing like the quality you see online. Worst quality, worst customer service and they send their stuff from a manufacturer in China that’s supposed to sell for a 10% of its price. Shame on you and your scam operation. I’m requesting someone your management team to follow up and assist with the return asap.

1. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID!! SCAM

AVOID! This company is an absolute SCAM! I’ve been waiting for a refund for the past few months for an order that never arrived. I’ve sent a lot of emails and wattsapp messages. They keep lying and coming up with excuses. Every time they reply from a new email address or a new wats app number. STAY AWAY

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM DO NOT BUY

DO NOT BUY
I am a British woman living in Munich, Germany and this company is a scam - they take your money, take months to ‘deliver’ and pretend to try to deliver but then say it’s destroyed because it failed

The tracking was from China so not a Spanish brand as they make out - complete fraud

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Aware EXTRA TAX, massive delay delivery

bad and not customer friendly communication, delivery 3 months later. We ordered from a company in spain, not from china.

This would be still ok BUT now we have to pay extra tax of few hundred euros.

Normally you tell the customer about it and clarify it in front, this company hid this information in small letters.

Really angry about that, if I had knew it I wouldn't have bought there.

8. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

High quality design and great customer Service

We have bought them 5 pieces for our new design living room so we need to talk during a week for the selection of the pieces.

Sandra, the person in charge of our project was supper nice always attentive!!

After just 30 days all the products arrive and the quality was eve over our expectations.

I will definitely buy again in the future.

Thanks for everything!!!

14. januar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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