MAISON de SABRÉ Anmeldelser 

1 413
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I made a mistake ordering the wrong colour phone case for my wife’s birthday and Carmela from Maison de Sabre was an absolute lifesaver and helped me exchange to the right colour. I don’t come acr... Vis mer

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Vurdert til 1 av 5 stjerner

I ordered a bag in July to be delivered to Saudi Arabia. 2 months later the bag still hasn’t been delivered and after multiple attempts to follow up on my order I’m told that it has been returned to s... Vis mer

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Vurdert til 5 av 5 stjerner

Really pleased with Maison de Sabré. Their website is sleek, easy to navigate, and the ordering process was smooth from start to finish. Everything felt polished and well thought out. I'd definitely p... Vis mer

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Vurdert til 5 av 5 stjerner

Love my Maison de Sabré pieces! The quality is really good, and the cute AirTag charms make them even more special. I’m especially loving the newest Bloom Charm! It’s so cute and beautifully made! 🌸✨... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Step into the world of MAISON de SABRÉ, where luxury leather redefines the boundaries of elegance and craftsmanship. Our exclusive collections blend innovative design with traditional techniques, ensuring each piece not only meets but exceeds the pinnacle of luxury standards. Experience the distinction of meticulously hand-finished accessories that bring sophistication to every moment of your life.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 413)

107 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Support That Delivers 👌

I got myself a nylon laptop bag. Feels solid so far, no issues with it. Shoutout to the support team. Fast replies and super helpful. Made everything so smooth.

30. januar 2025
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Svar fra MAISON de SABRÉ

Dear Jake,

Thank you for your wonderful review! We’re thrilled to hear that your nylon laptop bag has exceeded expectations and that our team was able to provide the seamless support you deserve. At MAISON de SABRÉ, we take pride in crafting pieces that blend luxury with everyday practicality, and knowing it’s the perfect fit for you means the world to us.

If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here for you. Wishing you many stylish journeys ahead with your new bag!

Warm regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Nice design

My purchase arrived later than expected but support is responsive to my follow ups. The charms are great I like the colors and design. They looked great bunched up on my bag.

10. februar 2025
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Svar fra MAISON de SABRÉ

Dear C. Jackson,

Thank you for sharing your experience with us! We truly appreciate your patience and are delighted to hear that our support team was able to assist you. It’s wonderful to know you’re loving the colors and design of your charms—they’re meant to add a touch of elegance to every moment.

If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you many more stylish adventures with your MAISON de SABRÉ pieces!

Warm regards,
MAISON de SABRÉ Team

Vurdert til 1 av 5 stjerner

Orders Never Arrived

I placed two orders with Maison de Sabre in mid-December 2024. It is now March 2025 and I have not received either order. The email response from the company was, essentially, a shrug and a "Contact US Customs." I very much regret my orders with this company. I order from international businesses frequently and have never had this problem.

UPDATE (3/26/25): After posting this review, Maison de Sabre graciously sent me replacements.

6. mars 2025
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Svar fra MAISON de SABRÉ

Dear Tracy,

We sincerely apologize for the delay and any frustration this has caused. At MAISON de SABRÉ, we strive to ensure a seamless shopping experience, and we are truly sorry to hear this was not the case for you.

Our team is committed to resolving this for you as swiftly as possible. While international shipments can sometimes experience unexpected customs processing delays beyond our control, we understand how important it is to receive your order promptly. Rest assured, our Client Services team will be in contact with you within 24 hours to investigate further and provide a resolution.

Thank you for your patience and for bringing this to our attention. We appreciate your trust in us and are here to make this right.

Warm regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

여자친구가 저에게 선물 해줬는데 너무 귀엽네요!

여자친구가 저에게 선물 해줬는데 너무 귀엽네요!! 다른분들도 선물로도 자기가 쓰기에도 너무 좋은것 같아요

5. februar 2025
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Svar fra MAISON de SABRÉ

Hi there,

Thank you for sharing your wonderful experience! We’re absolutely delighted that your MAISON de SABRÉ piece was a cherished gift—it’s moments like these that make our designs so meaningful.

If you ever need any assistance or are looking for another timeless piece, we’re here to help. Wishing you many more special moments with your beautiful gift!

Warm regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Stylish and practical card holder

I just got myself a leather card holder, and I’ve got to say, it’s a great pick. The leather feels really high-quality and sturdy, and the stitching is super neat. It’s compact enough to fit in any pocket but still holds all my cards with no problem. Plus, it’s got this simple but stylish look that works with anything. If you’re into well-made leather goods, this one’s definitely worth checking out!

27. februar 2025
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Svar fra MAISON de SABRÉ

Dear David,

Thank you for your thoughtful review! We’re thrilled to hear that your MAISON de SABRÉ card holder has exceeded expectations in both design and craftsmanship. Every detail, from the premium leather to the meticulous stitching, is crafted to elevate your everyday essentials with timeless elegance.

If you ever need any assistance or are looking for your next piece to complement your collection, we’re always here to help. Enjoy your card holder—it’s a true statement of refined style!

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Great Bag

The sling bag quality is excellent and has a timeless design. Durable, stylish, and perfect for everyday use!

4. mars 2025
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Svar fra MAISON de SABRÉ

Dear Marion Jeffrey,

Thank you for your wonderful review! We’re delighted to hear that you’re loving your MAISON de SABRÉ sling bag. Its timeless design and durability truly make it a perfect companion for everyday use!

If there’s anything else we can assist you with, don’t hesitate to reach out.

Warm regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Adorable Charms

The Mr. Men charms are very adorable! I contacted them regarding the dimensions and their CS rep was very helpful! I purchased one and very happy with it!

18. februar 2025
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Svar fra MAISON de SABRÉ

Dear Matt,

Thank you for your lovely feedback! We’re delighted to hear that you adore your Mr. Men charm and that our team was able to assist you along the way. Your satisfaction means everything to us!

If there’s anything else we can do for you, don’t hesitate to reach out—we’re always here to make your experience exceptional. Enjoy your charm!

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Faulty bag

I had a fault with my bag and Carmela was so friendly and understanding of my issue.
She worked with me to organise a replacement quickly. So efficient and professional.
Love my bag! Thank you 😊

26. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Stephanie,

Thank you for sharing your experience! We’re delighted that Carmela assisted you with such care and efficiency. At MAISON de SABRÉ, we take great pride in delivering impeccable service and ensuring every piece meets our highest standards.

We’re thrilled that you love your bag! Should you need further assistance or have any questions, we’re always here to help.

Enjoy your beautiful piece! ✨

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Love the charms and great customer service

Love my phone case and the AirPod keychains are too adorable! I could collect them all! They are so well made. Eyeing one of their beautiful bags next! Customer service is amazing! Too notch company!

25. februar 2025
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Svar fra MAISON de SABRÉ

Dear Ang,

Thank you so much for your kind words! We’re delighted you love your phone case and AirPods keychains—they are little treasures! It means the world to us to have you as part of the MAISON de SABRÉ family, and we can’t wait for you to experience one of our beautiful bags next.

Our team is always here to ensure you have an exceptional experience, and we truly appreciate your support. Looking forward to styling your next piece with you!

Warmest regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

I LOVE the Mr Men Little Miss Collection

I LOVE the Mr Men Little Miss purse charm! I ordered Little Miss Bad, her personality fits mine. Very detailed and stitched to perfection. Not to mention very fast shipping. Im thrilled with it!

6. februar 2025
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Svar fra MAISON de SABRÉ

Dear Deb,

We’re thrilled to hear that you love your The SABRÉMOJI™ Little Miss Bad Charm—it sounds like the perfect match for you!

At MAISON de SABRÉ, we are committed to crafting experiences as exceptional as our products, and knowing that you appreciate the artistry and fast shipping truly means the world to us. We deeply value your trust in MAISON de SABRÉ, and your feedback is incredibly valuable to us.

If there’s anything else we can assist with, please don’t hesitate to reach out—we're here to help! Thank you for being part of the MAISON de SABRÉ family, and we can’t wait to be a part of your next adventure!

Warm regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Very Helpful

Very helpful as my order was lost in the mail. They sent a new one.

27. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Hunter,

Thank you for your feedback!

At MAISON de SABRÉ, we believe that every experience should be seamless and elevated. While unexpected shipping issues can arise, we’re always here to ensure your order reaches you with the care and attention it deserves. We're delighted that we could assist in getting your piece to you.

Should you need anything in the future, don’t hesitate to reach out. We appreciate your support!

Best Regards,
MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

I recently ordered a beautiful iPhone case in lapis blue

I recently ordered a beautiful iPhone case in Lapis Blue! I can't wait for it to arrive...
I made an error in my order and Ana helped straighten things out for me. She was fast to respond and kind in her communication and has a heart.

I highly recommend MAISON de SABRE´.

28. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Sharon,

Thank you for sharing your experience! The Lapis Blue iPhone case is a stunning choice, and we can't wait for you to receive it. We're so glad to hear that Ana was able to assist you with such care and efficiency—our team is always here to ensure your journey with MAISON de SABRÉ is seamless and exceptional.

We truly appreciate your recommendation and look forward to welcoming you back soon!

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Great quality product!

28. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Nicholas,

Thank you for your wonderful feedback! We’re delighted to hear that you love the quality of your piece. Every detail is designed with precision and craftsmanship to bring you an experience of luxury and functionality.

We look forward to seeing you again soon!

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

This is a great product!

This is a great product! A++ and highly recommended.

9. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Ruby-Anne,

Thank you for your glowing review! We’re absolutely thrilled that you love your product and truly appreciate your kind words.

Your recommendation inspires us to continue crafting exquisite pieces that seamlessly blend style and function. We can’t wait to have you back for your next MAISON de SABRÉ piece!

Wishing you many more moments of effortless luxury.

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Zip tote

The zipped tote I got is very functional and spacious. I super love the quality.
Would buy another product soon.

25. januar 2025
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Svar fra MAISON de SABRÉ

Thank you for your kind words, Netty!

We’re thrilled to hear that you love the quality and functionality of your zipped tote—every piece is thoughtfully designed to be both timeless and practical. Your appreciation means the world to us, and we can’t wait to welcome you back for your next piece.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Great product

Some Examples of Great Product Ideas Include

Personalized health and wellness tech with wearable and apps, AI-powered healthcare tools, smart home devices with advanced automation, sustainable fashion accessories, eco-friendly cleaning products, educational online courses consistent with specific skills, portable charging Stations with unique features, customized nutrition plans based on individual needs, and innovative pet care gadgets with health monitoring capabilities

10. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra MAISON de SABRÉ

Dear Criscka,

Thank you for taking the time to share your thoughts and suggestions. We truly appreciate your feedback and love hearing innovative ideas that align with the ever-evolving world of luxury and functionality. At MAISON de SABRÉ, we always strive to push the boundaries of design and craftsmanship, ensuring that each piece reflects style and purpose.

If there’s anything else we can assist you with or if you have any specific inquiries, please don’t hesitate to reach out. We’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 1 av 5 stjerner

HORRIBLE EXPERIENCE!

This company deserves 0 stars. I placed my order on NOV 19, 2024 and I finally received my order on JAN 24, 2025!!!! MORE THAN 2 MONTHS LATER! There is no excuse for this. I placed my order in November, the Black Friday Sale, buying a couple of Christmas gifts thinking it would arrive in plenty of time. Silly me. Every time I sent an email to inquire about the status of my order, I wouldn’t get a response for 3-4 days. I got a lot of “it’s an extremely busy time” and “will get back to you promptly” but never any details about my order and “promptly” meant 3-4 days later or I had to send another email! It was extremely frustrating and it seemed as if they just didn’t care. How does a company not know to beef up their shipping and fulfillment during the busiest time of year, the holidays?!

And then FINALLY I got a shipping notice on JAN 8, 2025 and it arrived on Jan 13th, BUT IT WAS MISSING ALL THE ITEMS I ORDERED! The only thing in the package was the free leather protectant! UNBELIEVABLE. Then they waited a full week before sending me my items! If you really cared about excellent customer service, wouldn’t you IMMEDIATELY send out a replacement order?! Maybe even overnight the package? Instead they waited another week before sending the items. I have never had such a bad experience with any company and such TERRIBLE CUSTOMER SERVICE. They were in no hurry to rectify the situation. These were Christmas gifts ordered in Nov and arrived Jan 24, a month after Christmas! I really don’t understand how a company can operate this way. I really got the feeling that THEY JUST DIDN’T CARE. Buyers beware.

24. januar 2025
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Svar fra MAISON de SABRÉ

Dear JBae,

Thank you for taking the time to share your experience. We sincerely regret to hear that your order did not arrive within the expected timeframe and understand how frustrating this must have been, especially during the holiday season.

At MAISON de SABRÉ, we take great pride in delivering exceptional service and apologize for any delays or miscommunication that may have caused inconvenience. During peak shopping periods, such as Black Friday and the holidays, our fulfillment team works diligently to process a significantly increased volume of orders while maintaining the high standards our customers expect. While shipping delays can sometimes occur due to external carrier constraints, we always strive to resolve issues as swiftly as possible.

We recognize that receiving an incomplete order is disappointing, and we appreciate your patience while our team worked to correct this. Our customer service team will be in touch with you within the next 24 hours to ensure a resolution that meets your expectations.

Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to make this right. Please don’t hesitate to reach out if there is anything further we can do for you.

Warm regards,
The MAISON de SABRÉ Team

Vurdert til 5 av 5 stjerner

Love the quality

Love the quality, functionality of the merchandise. Experimented a shipping problem with my order (between Australia post and USPS, I did but receive my order). MS customer service was great, resolved the issue quickly.

24. januar 2025
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Svar fra MAISON de SABRÉ

Dear Consumer,

Thank you for your kind words and for taking the time to share your experience with us. At MAISON de SABRÉ, we are committed to delivering exceptional craftsmanship and service, so it’s truly gratifying to hear that you’re delighted with the quality and functionality of your item.

We sincerely regret the shipping challenge you encountered, but we’re pleased to know our team resolved the matter swiftly and to your satisfaction. Your support means the world to us, and it inspires us to continue striving for excellence in every detail.

We look forward to welcoming you back soon. Should you need anything further, our team is always here to assist.

Warmest regards,
The MAISON de SABRÉ Team

Vurdert til 1 av 5 stjerner

I ordered an expensive phone case for…

I ordered an expensive phone case for my new phone thinking it was a nice investment. After 6 weeks I had still not received the product however they charged my account immediately. After reaching out 3 times over the next 3 weeks inquiring and then requesting that my order be cancelled and refund granted, all I get is delayed excuses, no phone case and no refund.
Robin Blackman

26. januar 2025
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Svar fra MAISON de SABRÉ

Dear Robin,

Thank you for sharing your feedback with us. We sincerely regret to hear about the inconvenience caused by the delayed delivery of your order. At MAISON de SABRÉ, we strive to provide a seamless shopping experience, and we deeply apologize that this has not been your experience.

We understand how frustrating this situation must have been for you, especially after waiting for your item. Our cancellation and refund policy is in place to ensure a fair process for all our customers, but we are committed to making this right.

A member of our Client Experience Team will be in contact with you within the next 24 hours to review your case and assist you further. Please rest assured that resolving this matter to your satisfaction is our highest priority.

Thank you for your patience and for bringing this to our attention. We value your trust in MAISON de SABRÉ and hope to have the opportunity to exceed your expectations moving forward.

Warm regards,
MAISON de SABRÉ Team

Vurdert til 2 av 5 stjerner

Faulty Item

I recently purchased a few products from this store. While the product itself is good, the service left much to be desired. One of the items I received was faulty, so I contacted customer service to arrange for a replacement. Unfortunately, they informed me that I needed to return the defective item first, which is understandable, but the process was frustrating. Although they offered to refund the shipping cost as store credit, it’s not a practical solution for me. The store credit is insufficient to cover any future purchases, meaning I essentially end up covering the shipping cost myself. This policy feels inconvenient and unfair, especially when dealing with a product issue that wasn’t my fault.

While I appreciate the product quality, the service experience has made me hesitant to shop here again. I hope the store reevaluates its replacement and refund policies to make them more customer-friendly.

** they never reached out. Item itself is good and no issue as long as there are no issue with item. You just gotta hope that there is no issue with the item as when it comes to after care it’s quite disappointing

25. januar 2025
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Svar fra MAISON de SABRÉ

Dear In,

Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your recent experience and understand how this situation may have caused frustration.

At MAISON de SABRÉ, we strive to maintain the highest standards in our products and services and truly value your input. While our policies regarding returns and replacements are designed to ensure quality and consistency, we understand that they can sometimes feel challenging. Please know that your concerns have been noted, and we deeply apologize for any inconvenience caused.

Our team is committed to resolving this matter promptly. A member of our Client Experience Team will reach out to you within the next 24 hours to assist further and find a resolution that ensures your satisfaction.

We greatly appreciate your support and your understanding as we work to make your experience with MAISON de SABRÉ exceptional.

Warm regards,
MAISON de SABRÉ Team

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