June 2026 - Current order - Placed order, expecting delivery, still waiting weeks later. Not nice peeps. Have seen others that are told 'we didn't see your email'. Must not have seen all of mine, I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I placed an order on 11 May 2026, have not received my order. Sent a few emails to the store, sent message on their Facebook page, and still no reply. I expected better communication and service.
Prompt service, items ordered were wrapped well for protection from breakage, with a lovely note enclosed. Items were reasonably priced & were received well by friend as a gift. Transport took a littl... Vis mer
Selskapet har svart
My order arrived very quickly and all items were exactly as described. I absolutely love my four Hamptons coffee/tea mugs, they’re gorgeous, so well made, beautifully balanced and just the right size... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Inspired by the love of country life, maisie & clare endeavors to bring you a collection of homewares and home decor items that are relaxed, stylish, and affordable. Homewares that fit into cosy corners, entertaining & productive kitchens and outdoor gardens allowing you to create the home you desire and love, or to find a gift that you would be delighted to give. We operate solely online and are based on the Mornington Peninsula, Victoria. Standard shipping on orders is $9.95 Aust Wide with free shipping on all orders over $150.
Kontaktopplysninger
Australia
- maisieandclare.com.au
3,1
Middels
198 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Loved the colour….exactly what I…
Loved the colour….exactly what I wanted….instructions given were good
17. februar 2023
Svar fra Maisie & Clare
Thank you Kym xx
Everything.
Everything, you sent was fantastic ,great delivery.
Just a question?
Looking for bread 🍞 box,in simmer colour's.
31. januar 2023
Svar fra Maisie & Clare
Thank you Cheryl! We have the bread box currently in Blue, and we're bringing in Sage next week hopefully. Very limited stock on the sage though as we're just testing it out - If you'd like to email us directly at hello@maisieandclare.com.au then we can help find one suitable for you or put one aside :)
Svar fra Maisie & Clare
Thanks Len!
Svar fra Maisie & Clare
Glad you're happy with the canisters Jenny :)
Loved all my items my canisters match…
Loved all my items my canisters match my toaster and jug and bathroom set sits perfect in our main bathroom for my guests
My little plant ads a small touch to my kitchen
Thank you for the lovely card and love to be updated on more items for my decor shopping
Need more variety on website but still super products
15. januar 2023
Svar fra Maisie & Clare
Thank you so much! We're always looking to bring in more products, but of course space is an issue too - We hope to slowly expand our product range over time.
Svar fra Maisie & Clare
Thank you so much xx
Unable to talk to anyone
Unable to talk to anyone, either company or delivery service..non receipt of order. To be honest problem more likely carriers, lack of communication from Maisie & Claire hasn’t helped as no reference other than original dispatch note.
Update, have been contacted by Maisie & Claire who addressed issue with carriers. Have now received parcel. It’s easy to commend service when things go smoothly..in this case I highly commend Maisie & Claire for resolving the problem courteously and efficiently...and that’s where customer care counts.😁
6. januar 2023
Svar fra Maisie & Clare
Hi Gillian, thank you for your review. Having a look at your order & recent email to us directly. Our first email from you was approximately 3 hours prior to you leaving this review, at 4:30pm on a Friday afternoon.
We work Monday to Friday, 9-5, but hadn’t had a chance to respond to your email within the few hours that you gave us, but did reply over the weekend (today, Saturday)
Unfortunately these reviews can be quite harmful to our small business. As mentioned in our email reply to you, we use a mix of couriers and pick the one most appropriate for the location, and cost. Sometimes our shipping can cost double or more what the customer pays, and as a small business we may make a loss if always using Australia Post over other couriers.
Additionally, we always send out tracking information upon the order being shipped or lodged with the courier and this can be updated at any time.
Having a look at the order, they were unable to deliver and the parcel has been delivered to the nearest depot for collection. You are always welcome to contact us if you have any issues, and we can pass this onto the couriers also.
Thank you & feel free to reply to our email we sent to discuss further.
Excellent service
Excellent service, from the order to delivery. Being updated. My items arrived safe and intact and are lovely. Thank you to Maisie & Clare for great service.
29. desember 2022
Svar fra Maisie & Clare
Thank you Zorika :)
Svar fra Maisie & Clare
Thank you x
Hen Planter
Wonderful service - very happy with the process and product. The lovely card was a nice addition. Thank you Maisie & Clare!
15. desember 2022
Svar fra Maisie & Clare
Glad you're happy with everything Charlotte :)
Svar fra Maisie & Clare
Thanks Steven x
Beautiful products and friendly service
Such beautiful products which made it hard to choose so ended up buying more than originally intended. One product damaged in transport. Easy communication and while exact replacement wasn't available a very similar product was offered and sent quickly. Very friendly service.
24. november 2022
Svar fra Maisie & Clare
Thank you Lynda & sorry about the damage. Glad we could find a solution for you x
Svar fra Maisie & Clare
Thank you Vanessa
Svar fra Maisie & Clare
Thank you :)
Fast delivery, lovely product
Fast delivery, the items were wrapped super carefully so as to avoid breakages
28. november 2022
Svar fra Maisie & Clare
Thanks Debra
Received all goods in excellent…
Received all goods in excellent condition - happy with what I purchased.
29. november 2022
Svar fra Maisie & Clare
Thank you Helen
Oh The Joy.
I guess it comes down to how your left feeling. You always ,always thank me with a personal note enclosed in my purchase, that makes me feel special. It's a pleasure to visit the Masie and Clare site , products are perfect , gorgeous, so me, the service is excellent. What more could I ask for.
7. november 2022
Svar fra Maisie & Clare
Thank you so much Vicki for the support! We do enjoy spending the extra 15-30 seconds to handwrite a brief thank you to all of our customers xx
Love this shop so much
Love this shop so much! Beautiful items and wonderful service with great communication and very prompt responses. Highly recommend without any hesitation. Will shop here again. Thank you for all of your help.
17. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Maisie & Clare
Thanks Kelly!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.