I bought the googly eyes SpongeBob mechanical chronograph direct from Spinnaker. I even set my alarm for 3:00am to secure one. Sadly it never arrived - after the tracker saying it was in customs... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Speedy delivery from order to delivery less than 2 days! Great price and truly amazing timepiece!
A Superb Company! I am the delighted owner of several watches, 2 watch winders and a watch roll all ordered from Mainspring Boutique in the last few months. I much enjoy receiving their emails which a... Vis mer
Where to start ordered Sunday noticed issue with address, emailed them straight away. By 09.30am Monday had a reply sorting the issue. Contacted customer service to thank them and try to get an ide... Vis mer
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 36 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Smart timepieces, great service
Prompt, efficient service at a great price. You are made aware at the outset how long it may take to dispatch your purchase, some within 3 working days, others may be 10 working days, but it is always worth the wait.
Zusätzlich angefallene Steuern von 80 €
Zusätzlich zur Bestellsumme sind Steuern von 80 € angefallen. Auch für österreichische Verhältnisse nicht nachvollziehbar!
"Very good experience in all honesty"
I have had a very good experience with the company of mainspring boutique !,in all honesty and correctness !,thank you for correctly solving a problem with a purchased watch !
Fantastic service
Fantastic service, professional support, and very good value for money.
Awful company
I got a reply from mainspring boutique saying they were sorry that I was still dissatisfied and that it was due to a delay by DPD which I am dealing with separately, they got the watch back on Monday the 10/11/2025 and issued a refund yesterday the 11/11/2025 which is still not in my bank account as yet, may i remind them that I have spent an awful amount of money with them over a period of time and this is how they treat me, if they treat every customer the same they won’t have any left, I now deal with other companies that offer excellent prices and superb customer service, avoid this company at all costs because there’s an awful lot better out there.
Appears to be a complete scam
Appears to be a complete scam. Slow to respond to emails - excuses given but no action. Their only phoneline is a premium rate line that they dont even answer so you get charged to hear a message saying that there is nobody there! At best shocking customer service and at worst a complete scam from start to finish. Now I have to try to get my money back. Wish me luck.

Svar fra mainspringboutique.com
Excellent product's Good delivery would…
Excellent product's Good delivery would definitely recommend
Brilliant watch would by more!
AVI-8 WATCH
Item was recieved very quickly, was well packaged and exactly what I wanted.
Price and quick deleverence
The watch arrived with small defect
The watch arrived with small defect - second arrow moves with delays . This is not impact to owerall watch operation , but visually it is not good to see jumping arrow .
Please return the money I paid
Please return the money I paid, your watch doesn't work.
Siento comunicar que el reloj que…
Siento comunicar que el reloj que encargué y aboné con un total de 160,71 euros abonados el 11 de septiembre 2025, a las 10:26h, ha sido retenido por las autoridades aduaneras españolas, ya que el importe declarado por vds asciende no llega a 11 euros, por lo que no dispongo de el. Ref DHL AWB 2511592764, ref 337553340. Agradecería solución para poder confiar con vds . Antonio Hurtado Gimeno. Valencia. España
Another excellent experience!!…
I have bought a few watches from Mainspring and always had a great experience and the one time I had an issue it was sorted straight away.
Excellent service and product thank you…
Excellent service and product thank you !
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







