Maids to Measure Anmeldelser 

112
TrustScore 4.5 av 5

4,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Delivery, sizing guide was great. Dress was a little long for me but the fit every where else was perfect and great material. A very happy customer!

Selskapet har svart

Vurdert til 1 av 5 stjerner

I tried to remove a mark from my daughter’s bridesmaid dress 2 days before the wedding. Unfortunately the fabric (viscose) reacts badly to water. The dress crinkled and I could not sort it. I reache... Vis mer

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Vurdert til 5 av 5 stjerner

So helpful, as always, very relaxed atmosphere- so many colours and styles to choose from. A really good selection of dresses available, lots of accessories to match such as bags & bows. A number of s... Vis mer

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Vurdert til 5 av 5 stjerner

We all visited the shop together and had a fun time trying on the various dresses. The lady was extremely helpful and within an hour we all had dresses we loved. They were delivered in a few days. Hig... Vis mer

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Informasjon om virksomheten

  1. Dameklesbutikk
  2. Klesbutikk

Skrevet av virksomheten

Maids to Measure is the leading specialist British bridesmaid brand. This award brand are experts in their field and have a flagship store in Chelsea, London and stockists throughout the UK.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 30 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(112)

69 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fabulous dresses

Fabulous dresses, the company offers such a great service. Absolutely delighted with all the communications I received. Will definitely be ordering again.

9. juli 2025
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Svar fra Maids to Measure

Love this thank you x

Vurdert til 5 av 5 stjerner

Amazing Experience

I had a double appointment on Saturday which was fantastic.

The appointment were a surprise to my bridesmaids and also were a mix of my friends, little sister and cousin. There were lots of ways it could have been awkward or difficult. The shop had lovely sweets and drink which you could help yourself to.

The lady who joined us for the appointment was brilliant - she put everyone at ease, gave tips and navigated my 11 year old sister starting with 'I hate dresses'. We had the most incredible time and I was so blown away with the care provided to us. Everyone left so excited to wear their dress and it just felt like everything it was meant to be and more.

There is a slight wait for dresses to come back in stock so if you are looking for dresses for a wedding that is soon I would email beforehand about delivery dates. The dates worked fine for me.

I wish I could do it all over again we had the best time ever!

2. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

At every point it could have been a bad…

At every point it could have been a bad experience, it was.
If you want an appointment to try on dresses you need to book around 6 months in advance. When you get there they don’t have each dress in each colour in each size, so (for example) if you want to try a particular blue dress in an 8, you will likely have to try it in orange, or in another style or another size. My bridesmaid is a size 16 but they only had a 12 or an 18 in the style she was trying and the 18 had been stretched because it was the biggest size in the store so anyone above an 18 was squeezing into it, so she wasn’t even sure what size to order after coming into the store. Dresses that are produced in different batches are slightly different colours so if you want all bridesmaids to wear the same colour they’ll probably have to wear the same style. They promised the new style of dresses would be available in May (every one of my bridesmaids and my mum remembers this being said to us) then when May came around they said they never claimed this and the dresses wouldn’t be available until late July.
If you have any issue at all, good luck getting in touch with them. They have no phone number and the store is only open when they’re in the middle of an appointment, so the door is always locked. When I finally got my dresses, the clasps were sewed in backwards. They are still wearable but very fiddly. At every hurdle they could have failed, they did.

29. juli 2025
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Svar fra Maids to Measure

Hi Penelope, Am so sorry you didn't have a great experience, as a small company we get very booked up very quickly especially at weekends so I'm so sorry you had a 6month wait for an appointment. As we offer so many colour and style variations it would be impossible for us to have every, style, colour and size in our showroom so we do our best to have as many variations as possible. We always try to be available to help and aim to reply within 24hrs on email, whatsapp or instant messenger. I think you maybe referring to a pre-order, which do have a longer leadtime but we are now trying to re stock more quickly so people no longer have to wait for their dresses. We really do appreciate your feedback and are always working on making improvements.

Vurdert til 5 av 5 stjerner

Elegant dress

The first bridesmaid dress my daughter tried on and it’s absolutely perfect. Simply beautiful. You really would think that it was made to measure x

25. juli 2025
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Svar fra Maids to Measure

Amazing thank you! x

Vurdert til 5 av 5 stjerner

Speedy delivery quality of dress superb…

Speedy delivery quality of dress superb thank you
Not just for bridesmaids
Mine is for a formal event
I couldn’t find anything suitable but your dress was perfect
Material quality perfect
Suggest you expand to formal evening wear xxx

16. juli 2025
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Svar fra Maids to Measure

That's amazing thank you x

Vurdert til 5 av 5 stjerner

A Fantastic Experience at Maids to Measure with Enya!

My best friend is getting married on NYE and I am going to be a bridesmaid.Maids to Measure came highly recommended to us.

It was a thoroughly enjoyable experience from start to finish. We went in with no idea about colours or styles, but thanks to Enya, we left feeling completely confident and excited in our choices.

Enya was incredibly helpful and knowledgeable — she had a great eye for detail and offered honest, practical and insightful advice. She made the whole process feel personal and relaxed. We were able to try on a wide variety of colours and styles. Enya also had photos to show us how each option would look alongside the wedding dress, flowers and overall theme. This really helped us narrow down what worked best.

I highly recommend Maids to Measure and especially Enya for anyone looking for a seamless and stress free bridesmaid dress shopping experience!

5. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Maids to Measure

This is wonderful thank you! x

Vurdert til 1 av 5 stjerner

Worst quality dress I’ve ever worn

Worst quality dress I’ve ever worn. Delivery was so expensive and the dress gave me lumps and lines I don’t even have on my body. My best friend chose this brand for her bridesmaids and I love her so much but the price (£160) for the dress did not match the quality and I felt so self conscious all day.
My bridesmaids wore Azazie dresses and some were more than half the price of MTM and they were all lined and more than one piece of super thin fabric. For £160, I expect it to be lined and a thick or at least good quality fabric. The dress creased easily and I can will never wear it again.

6. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Maids to Measure

Hi Jessica,
We're so sorry you feel this way, we take great pride in the quality of our dresses. Our dresses are not mass produced like other brands so your comment has really surprised us. Did you come for an appointment to choose the best fit etc? Our stylists are on hand to help pick dresses you love and would never want anyone to feel they had lumps and lines. Our chiffon dresses are lined but our satin is a heavy weight crepe back fabric so doesn't need a lining and we feel gives it a more flattering fit, skimming the body. The Daphne dress is full length dress with covered buttons all the way down so actually feel £150 is super reasonable for such a beautiful dress but once again we're sorry you weren't happy and would always refund a dresses before being worn if someone wasn't happy.

Vurdert til 4 av 5 stjerner

It would be useful to provide a contact…

It would be useful to provide a contact number and someone to speak to. Chatbot not ideal when you have questions.

Otherwise; trying day and subsequent orders all went well. Thank you

7. mai 2025
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Svar fra Maids to Measure

Hi Harriet, We don't use chatbot, we have someone live on whatsapp and try to reply to emails within 24hrs am so sorry if any there was any delay x

Vurdert til 5 av 5 stjerner

We had the best afternoon at maids to…

We had the best afternoon at maids to measure! I have 8 bridesmaids so we had two back to back appointments. We had the showroom to ourselves and Jess was incredibly helpful, making sure everyone found a dress in their size in a style they felt comfortable in. There was no such thing as too many try ons! We all had a brilliant day and I’m so grateful to Jess for making it so magical! I cannot wait to see all the girls looking beautiful in sage green this summer!

31. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience with Maids to Measure

Great experience with Maids to Measure! The showroom room is beautiful and the team are super helpful. The dresses are mega high quality - can't wait to see my bridesmaids in them this summer. Special shout out to Enya who has been extremely helpful with getting my bridesmaids the perfect dresses.

28. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing experience with Maids to…

Amazing experience with Maids to Measure! I have 7 bridesmaids in total and have picked the same dress for them all to wear. Unfortunately, I have picked a dress that is now discontinued so now only 5 of the 7 girls have dresses!! Enya over WhatsApp went above and beyond to make me feel calm, try and find a solution and is now monitoring the returns for me to ensure the other two girls get their dresses too I also want to mention how gorgeous the dresses are. Such amazing quality, they fit really lovely and the girls feel amazing in them. I’m obsessed with them and so impressed with the customer service, thank you!!

20. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding experience

From the minute I looked into booking my appointment everything was perfect, from the customer services I recieved. The show room is gorgeous and the stylist was incredible, the best one by far. I have been to multiple over the last few months and my experience here was amazing. I felt comfortable at ease and most importantly listened too. The stylist listened to my vision and made it come true. Thank you so much for giving me such a memorable experience 💖

16. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic experience start to finish!

I had a fantastic experience at Maids to Measure. My bridesmaids wore their dresses for my own wedding in 2023 and the experience and dresses were so wonderful I have recommended them to lots of my friends since! I recently attended another appointment as a bridesmaid and it was fantastic. The lady who helped us was so attentive and knowledgeable and spent lots of time making sure everyone felt super comfortable and found a style that suited them. When it came to ordering, the customer service was great and the process was really smooth. They got back to me quickly on any questions and were really helpful. I would recommend them to anyone looking for high quality bridesmaids dresses that make your bridesmaids feel great!

22. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bridesmaid

What a selection of wonderful dresses.
Really good to try them on, the lady was fab, not too pushy or intrusive but helpful.
Thankyou again

12. mai 2025
Vurdert til 1 av 5 stjerner

We waited 2 months for our appointment…

We waited 2 months for our appointment to arrive at the store having driven 3 hours to a very abrupt shop assistant that wanted to be transparent that they had no dresses in stock at present and they are presently being sent by boat to the uk to arrive the week before the wedding but she could not guarantee they would arrive at all.
We were offered no assistance with trying sample dresses having to root through the rails ourselves and ask if styles tried came in the colour we required ,this was not offered.

We abandoned this company and went straight to six stories where the support ,quality and customer service has been absolutely excellent.
Do not waste time and energy with maids to measure, they really are not interested in your business.

30. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Maids to Measure

Hi Wendy
We really appreciate your feedback and so sorry you didn't have the best experience, we always want our brides to have the best time with us. Having spoken to the stylist on this occasion I believe she was trying her best to be honest that we had been so busy and some of our new styles had flown out so we were trying to get new stock asap. We really care about our brides, so we're so sorry on this occasion we didn't meet expectations.

Vurdert til 5 av 5 stjerner

I was lucky enough to use Maids to…

I was lucky enough to use Maids to Measure for a friend’s wedding as a bridesmaid. We were all different shapes and sizes and all had a different idea of the perfect dress.
When we went to store we were lucky enough to meet one of the co founders of M2M and she was lovely, very helpful and really looked after us and spent the time exploring what we would want.
We ended up with stunning champagne dresses, each with a different neckline. The pictures looked really coordinated and it really brought the bridal party together. Will definitely use again.

17. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very happy Maid of Honour

So happy with our experience with M2M
We were struggling to find flattering larger sizes and we were so happy to find a great selection of styles and colours for our Maid of Honour who had recently had a baby.
Great customer service from Enya and one very happy MoH.
Would and have recommended

17. juli 2024
Anmeldelse skrevet uten oppfordring

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