We have been using the ninja menu extension for years and when we had an issue after updating our Magento version, Magezon's support team was quick to response and provide a fix.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We have been using their Page builder module for more than 2 years with NO errors/issues at all. We recently got the Blue form plugin for our marketing needs, the module didn't work right off the b... Vis mer
Selskapet har svart
Overall great service. Fast, polite and very helpful! We upgraded our Magento shop through Magezon and are very happy with their service and turnaround time. They went the extra mile and can only reco... Vis mer
Selskapet har svart
The form builder did not work with the Mageplaza SMTP extension. I sent detailed information about the problem to Magezon support, and within hours, they acknowleged the problem and sent my a fix! I a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Magezon guarantees you quality and trusted Magento extensions as well as best support. All you need to do is deal with waiting orders from customers.
Kontaktopplysninger
Vietnam
- magezon.com
4,6
Enestående
163 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We really like your page builder
We really like your page builder, thanks for a great product and support!
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Stan !
Thanks for your review!
Page Builder is our strong product. We have invested a lot of effort and time into this product. We are going to release a completely new version of Page Builder in December.
Be Aware of this Company
We did buy three extensions and a Customization Project from this Company managed for someone called Michael Cao.
We did pay USD 3100 thought Paypal and this company did not di the job.
All money was stolen.
After a large investigation this is a regular procedure from this company.
Be aware!
20. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Ginoi !
Thank you for leaving a review. First, I would like to apologize for your negative service experience with our tech support team.
I want you to know that your complaint and feedback will give us the chance to improve and serve our customers better in future, so I’ve forwarded your complaint to our customer service management team for further investigation.
I can understand how frustrating it must have been . Although we strive for 100% customer satisfaction, it’s clear we’ve fallen short in this case, but we’ll do everything we can to make sure this doesn’t happen again.
I‘m sorry once again for your poor experience. Let me know if you have any more questions, comments, or concerns.
Best,
I am pleased with Magezon's support for…
I am pleased with Magezon's support for all the requirements I have asked for. They are always very attentive in supporting their modules.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Garincha !
Thank you for your review!
We always put the customer at the center at Magezon. Therefore, we always strive to serve customers as best as possible.
Svar fra Magezon
Dear Andy !
Thank you for your review!
We always put the customer at the center at Magezon. Therefore, we always strive to serve customers as best as possible.
This is the worst company.
This is the worst company we have so far worked with. They will take forever to reply and fix the issues with their own module. Every time they will say we will fix it this week and it is never done. Don't get any customization work done from them. They will never get it done.
4. juni 2024
Anmeldelse skrevet uten oppfordring
They offer a service where they build…
They offer a service where they build custom modules. We agreed upon a price and I was promised a completion date 4 times, 2 months passed and it never got finished. With only the promise of that it would be finished soon. Michael (the guy helping) had a good reason but there were only more delays and the deadline had already passed. We never got issued a refund for our 160$!!!!! We had to find another solution and thus them offering to finish it 2 months later had no more use..
15. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Mark !
Thank you for leaving a review. First, I would like to apologize for your negative service experience with our tech support team.
I want you to know that your complaint and feedback will give us the chance to improve and serve our customers better in future, so I’ve forwarded your complaint to our customer service management team for further investigation.
I can understand how frustrating it must have been . Although we strive for 100% customer satisfaction, it’s clear we’ve fallen short in this case, but we’ll do everything we can to make sure this doesn’t happen again.
I‘m sorry once again for your poor experience. Let me know if you have any more questions, comments, or concerns.
Best,
Great, uncomplicated modules with top notch support
Great modules, the support is always top notch and fast with replies in case you need any extra insights.
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Online chat prompt and extremely helpful!
Not being very technically minded when it comes to coding, I added all the page builder extensions to my website. Unfortunately I still couldn't manage to get the header looking correct across all devices. After a few minutes on chat, the header is now perfect. They even took the time to explain how to correctly configure it complete with screenshots and answered several other questions I had. Thank you Min!
10. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Thank you so much for your review. If you need any support in the future, we're always willing to help.
Happy with Magezon support
I'm really happy with Magezon support, they resolved practically all issues I had with their free plugin (Customer Approval).
9. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Thank you so much for your review. It really encourages us a lot.
Svar fra Magezon
Thank you so much for your review. We're always willing to help anytime you want.
Svar fra Magezon
It's great to see your review. Just feel free to contact us anytime if you need support.
Excellent Magento 2 plugins and amazing…
Excellent Magento 2 plugins and amazing support.
26. september 2024
Anmeldelse skrevet uten oppfordring
Magezon is one of the most reliable…
Magezon is one of the most reliable magento 2 modules creators. Currently, they are building their modules with Hyva compatibility which is awesome and the future is bright.
PageBuilder is a game changer and unique at magento universe.
Highly recommended.
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Bruno !
We thank you for loving Magezon products and giving Magezon a 5-star rating. This is the motivation for Magezon to continue to strive and serve customers, bringing the best products. We hope you will always support Magezon for a long time!
Had an issue but support addressed it…
Had an issue but support addressed it quickly and assisted with another issue that turned out to be with Hyva. 4 stars because it would be better if the issue had been spotted before being released!
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Adam !
Thank you for your review. We will try to create quality products and the best support service
Good support
We faced some challenges while upgrading the Ninja Menu version in our project. Magezon support was eager to assist us with the problem, and it was resolved promptly. We are pleased with the service we received.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Hi Oleksandr,
Thank you so much for your good review. We're always willing to support you in the future.
Svar fra Magezon
Dear Naman !
Thank you for your review! We will try harder to support customers better
Prompt proactive customer service
Prompt proactive customer service, easily answered my questions
23. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Nick !
Thank you for leaving a review! We will try to create good products with good support service.
Good support and supporting purchase.
Good support and supporting purchase.
Quick and effective reply
21. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear EP !
Thank you for your kind words!
We're delighted to hear such positive feedback! Providing exceptional service is at the heart of what we do, and we're committed to ensuring that our clients receive the support and assistance they need. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!
Very responsive
The rep knew the product and was able to answer all my questions
8. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Paul!
Magezon thanks you for loving our service and giving Magezon a 5-star rating. This is the motivation for Magezon to continue to strive and serve customers, bringing the best products. Hope you will always support Magezon for a long time!
Excellent reactivity
Excellent reactivity, we bought CMS revision module and got a premium support from Magezon.
Being Million+ customer business using Magento ecommerce & Magezon, I recomand Magezon*****
10. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Magezon
Dear Pierre !
Thank you for sharing your positive experience about Magezon. We will try to make quality products and good customer service
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.