Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Talented designers and excellent communicators! Halo really helped us out of a jam last February and basically helped us pick up the pieces from a failed website redesign. Since launching our Halo... Vis mer

Vurdert til 5 av 5 stjerner

We have two themes on BigCommerce: Annie's Garden and SurfUp. The HaloThemes team (especially Riven) has been outstanding with fixing small bugs or helping us tailor the theme towards our business goa... Vis mer

Vurdert til 5 av 5 stjerner

From the moment I started using the product, I could tell it was designed with users in mind. The interface is clean, the features are well thought-out, and everything just works smoothly. What t... Vis mer

Vurdert til 5 av 5 stjerner

I've been in online retail for over 15 years now. During that time I've used a lot of different shopping carts and themes. I recently went to BigCommerce for a store and purchased a Halo themes tem... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Established in 2014, HaloThemes - a Trusted Partner of BigCommerce and Shopify platform. We are a leading team for growing Ecommerce Website Templates, handle short-term projects, theme development, and website design service. HaloThemes includes many free and premium professionally designed ecommerce website templates that you can use for your own online store. Help to Boost Conversion Rate with our Powerful eCommerce Templates.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

158 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

The worst possible theme anyone can…

The worst possible theme anyone can buy. Editing it is the worst edperienvr too. Waste of money.

30. november 2025
Logoen til Halothemes

Svar fra Halothemes

Dear Friend,

We’re very sorry to hear that you had a frustrating experience. This is certainly not the experience we want our customers to have.

However, after checking our support channels, we were unable to find any previous support request from you. To help us assist you properly, could you please let us know which theme you are currently using and what specific problem you are experiencing? Our team will be happy to look into it and help resolve the problem as quickly as possible.

Please feel free to contact us by:

Email: support@halothemes.com

Support ticket: https://halosoft.ticksy.com/

Once we have more details, we will do our best to assist you.

If your problem can be resolved, we would truly appreciate it if you would consider updating your review. Your feedback is very important to us, and we are always committed to improving both our products and support.

Thank you, and we look forward to helping you.

Vurdert til 5 av 5 stjerner

BigCommerce Theme Purchase & Customization

Purchased a beautiful custom BigCommerce theme through Halo Themes and reached out to their support team for assistance with making some minor modifications. Their technical support team was incredibly responsive. They promptly understood our issues and helped us make the needed adjustments before our website launch. Highly recommend Halo Themes, not only for their well designed templates, but also for their impressive theme documentation and technical support. We will definitely consider them for additional web customization work in the future. Easy, frustration-free experience overall!

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support

There were some issues up front, but they jumped in and not only fixed it but also provided additional support above and beyond expectations.

28. november 2025
Vurdert til 5 av 5 stjerner

Bought a Big Commerce template

Bought a Big Commerce template, every change we would like is quickly realised by the halotheme support team.

Very satisfied, can defnitely recommand!

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with Halo Themes

Very happy with Halo Themes. The theme is well built and the support team goes above and beyond. Paul helped me fine-tune several details and the result is perfect.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I purchased the Ella Theme back in…

I purchased the Ella Theme back in 2019, and they’re still happily providing support and guidance, usually about once a year. I’m so pleased I found this company. It’s incredibly reassuring to know they’re always willing to help, and they’re very patient and clear in their explanations, especially as I’m not very experienced with web design. Thanks Linko. xxx

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Talented designers and excellent…

Talented designers and excellent communicators! Halo really helped us out of a jam last February and basically helped us pick up the pieces from a failed website redesign.
Since launching our Halo Themes custom built site, conversions have increased a solid 33%.
They are patient and provide great input. Plus, they work autonomously and their pricing is reasonable.
I continue to use them for updates and quick fixes. Halothemes.com is a valuable partner in our e-commerce journey.

4. september 2025
Vurdert til 5 av 5 stjerner

Great Support

The support team is amazing! They are so patient with me when i was asking for assistance and they resolve my issues very quickly.

24. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Improved review after service.

Updated review. Their support is very good for fixing things.

But there are lots of things that need fixing out the box, which they say aren't bugs, but I think otherwise.

They do respond quickly, but they are in a completely different time zone, so take that into account.

20. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Halothemes

Svar fra Halothemes

Dear Friend,

We’re truly sorry to hear that you didn’t have a positive experience with our theme or our support. We never want any customer to feel frustrated, so please allow us to clarify a few important points to avoid misunderstandings:

1/ About the problem you faced
This was not a theme bug. The problem occurred because you add the code from Ella 6 into an Ella 7 store, which are two different versions and therefore incompatible. More than 46,000 customers have successfully installed Ella on their stores, and when the correct Ella 7 code is used, the theme works normally. We have already helped you install the layout correctly on your store so everything can function as intended.

2/ About our support availability
Our support team works Monday to Friday, 08:00 AM – 05:30 PM (UTC+7). The time zone difference is something we cannot control, but within our working hours we always try our best to reply as quickly as possible. If needed, we are even willing to stay after hours to support you further.

Everything has now been clarified in detail in your ticket, and we hope you might reconsider your review after checking the full explanation and the completed setup on your store.

Thank you for giving us the opportunity to assist you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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