MagBak Anmeldelser 1 676

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Had a small issue with a defective product but the MagBak Instagram reps lead me to speak to someone through email and they were willing to get the problem solved quick. Very attentive, the issue has... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The customer support has been great! My case was falling apart within 6 months of use. But after contacting support they are able to send me a replacement. Overall the MagBak case fits my needs and ha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have the Magbak case for my Samsung s25 ultra as well as the wireless charger for my Tesla model y. This is by far the best case I've ever used and an excellent company who stands behind their produ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I can’t say enough good things about MagBak. Their products are great, but what really stands out is their customer service. They truly stand behind their products and take care of their customers whe... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am very happy with my purchase

I am very happy with my purchase. I bought the MagBak for my iPhone 17 Pro Max. I love that I was able to customize the color inserts and buttons. Protection of the phone, especially the camera lenses, was what I was looking for. My only issue is that the how to videos were on a similar phone and not my specific model that led to a little confusion. I like the feel of the case and really love the pinky pillow.

24. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Bryan,

Really appreciate you sharing this — glad to hear you’re loving the customization, the feel of the case, and especially the pinky pillow (that one’s a favorite 😄).

Totally hear you on the how-to videos, that’s fair feedback, and we’ll keep working on making those clearer for each specific model.

Thanks again for taking the time to share your experience!

MagBak Team

Vurdert til 5 av 5 stjerner

Amazing service and products

Amazing service and always help right away.

1. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Lukas,

Really appreciate this, glad we’ve been able to help quickly when you needed us!

That’s exactly what we aim for.

MagBak Team

Vurdert til 5 av 5 stjerner

Once again the MagBak support team…

Once again the MagBak support team shines through!

Being a dad of 2 boys is a harsh environment for the Elite Grip Case for S25 Ultra, so over time, the case has come apart from itself.

Instead of (Like many other suppliers and companies) directing me to buy a new case, they offered me a brand new case!

Once again, MagBak shows what quality product is and how to take care of their consumers.

I will forever buy cases through MagBak for my Wife and I.

No payment, no bribe, this is just pure excellent customer service! It couldn't have been easier or better!

30. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey there,

This one made us smile. Thank you for taking the time to share it! Being battle-tested by two boys is probably the toughest durability test out there, so we’re really glad we could step in and get you sorted with a replacement.

It means a lot to hear that the experience felt easy and hassle-free.

We truly appreciate your trust (and the whole family being part of the MagBak crew). Hopefully the new case is ready for round two 😄

MagBak Team

Vurdert til 5 av 5 stjerner

Very good company with values.

Very good company with values.

1. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey there,

That really means a lot. We try to do things the right way, so hearing that comes through makes it all worth it.

Appreciate you taking the time to share this!

MagBak Team

Vurdert til 5 av 5 stjerner

Pricy for a reason

Magbak has an expensive price tag. But that’s for a reason. It’s a do all case. I love both of mine.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Christian,

Fair call, we like to think it earns its price tag. Glad to hear it’s pulling its weight (and then some).

Appreciate you rocking two of them!

MagBak Team

Vurdert til 5 av 5 stjerner

I couldn’t be more impressed with the…

I couldn’t be more impressed with the MagBak Tesla Charger—this thing is an absolute game changer. From the moment I installed it, everything just worked flawlessly. The magnetic connection is incredibly strong and intuitive, making charging effortless every single time. No fumbling, no hassle just a smooth, satisfying snap into place.

What really sets this charger apart is the thoughtful design and reliability. It feels premium, performs consistently, and gives me total confidence that my device is charging securely and efficiently.

On top of that, the customer service has been nothing short of outstanding. The team is responsive, helpful, and genuinely cares about making sure you’re taken care of. It’s rare to find a company that delivers both a top-tier product and such a high level of support.

Highly recommend to anyone looking for a dependable, well-designed charging solution. This is how it should be done.

30. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Leslie,

We really appreciate you taking the time to share this. Especially such a thoughtful and detailed review.

It’s great to hear that everything felt seamless right from installation. That “snap into place” experience is something we spent a lot of time getting right, so it’s genuinely nice to know it’s been as smooth and reliable as it should be in everyday use. Knowing it gives you that confidence while charging is exactly what we aim for.

Also really appreciate you calling out the support team. We always try to be responsive and helpful without making things complicated, so it’s great to hear that it came through.

Thanks again for the recommendation and for your support, it truly means a lot.

MagBak Team

Vurdert til 5 av 5 stjerner

I needed to order a replacement

I needed to order a replacement. The process was short and easy and unlike other companies that fight you to get a replacement. They saw my request and filled it right away. Customer service is top Tier, this isn’t my first time speaking with support and every time they really take the customer perspective into consideration, no fights just let’s get this right for the customer mentality. I really appreciate that as a consumer. I have been using them for years and don’t plan on stopping.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Abby,

We really appreciate you taking the time to share this, especially as someone who’s been with us for years. That kind of continued trust means a lot to us.

We’re so glad to hear the replacement process felt quick and easy. That’s exactly what we aim for, no back-and-forth, just getting things sorted the right way as soon as we can. We always try to look at things from the customer’s perspective and keep it simple.

Thanks again for sticking with us and for the kind words, it truly means a lot.

MagBak Team

Vurdert til 5 av 5 stjerner

Case is exactly what I wanted!

Case is exactly what I wanted! My finger loop did break after months of use, but customer service promptly replaced it with no issue. I highly recommend.

30. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey there,

Really glad to hear the case was exactly what you wanted 🙌

Also great to know our team got that fingerloop sorted quickly, that’s exactly what we aim for. Appreciate the review as well!

MagBak Team

Vurdert til 5 av 5 stjerner

Ordered a MagBak phone case for my…

Ordered a MagBak phone case for my IPhone ProMax17 as a I saw a video showing it being dropped several times and being fully protected! I ordered a red accessory kit to go with my black case, it was missing a small piece that went over the charging port. I sent them an email explaining that and they responded immediately and replaced the accessory kit. Their customer service as well as their products are AMAZING!

26. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey there,

We really appreciate you taking the time to share this! Glad the case lived up to what you saw, and sorry about the missing piece in the accessory kit.

Happy we could jump in quickly and get that replaced for you, that’s exactly what we aim for. Thanks for the kind words about both the product and our support!

MagBak Team

Vurdert til 5 av 5 stjerner

I had a issue with a case I bought and…

I had a issue with a case I bought and I was helped and received another case right away great customer service. Thanks

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Adrian,

Really appreciate you sharing this! Sorry you ran into an issue, but glad we could get a replacement out to you quickly and make it right.

Thanks again for the kind words!

MagBak Team

Vurdert til 5 av 5 stjerner

Great products and the Customer Service…

Great products and the Customer Service to back it up! I always say that things are not always going to work or go the way you expect but the great companies are the ones you step up and take care of the customer. That is MagBak! Thank you MagBak for taking care of me and making sure that I am completely satisfied!

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Lou,

We really appreciate you sharing this! You’re absolutely right, things don’t always go perfectly, but we always aim to show up and make it right.

Glad we could take care of you and get everything sorted to your satisfaction. Thanks again for the support!

MagBak Team

Vurdert til 5 av 5 stjerner

Love the cases

Love the cases, love the service!

29. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Matt,

Short and sweet, we love it as well! 😄 So glad you’re loving both the cases and the service.

Really appreciate the support!

MagBak Team

Vurdert til 5 av 5 stjerner

Absolutely amazing customer service!

Absolutely amazing customer service!! Great experience quick responses and very helpful!! On top of having great products would 10/10 recommend to all!

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Jake,

This is awesome to hear, thank you! So glad you had a quick and helpful experience with the team, and that you’re loving the products too.

Really appreciate the 10/10 recommendation!

MagBak Team

Vurdert til 5 av 5 stjerner

Broken case twice and they replaced it…

Broken case twice and they replaced it free of charge both times, love a company that stands behind their products!

28. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Evan,

Really appreciate you sharing this and sticking with us through it! I know having a case break twice isn’t ideal, so I’m glad we could get those replacements sorted quickly and keep things hassle-free.

We stand behind our products, so it means a lot to hear that it came through in your experience.

Thanks again for the support!

MagBak Team

Vurdert til 4 av 5 stjerner

First time using Magbak phone mount

After lot of research I decided to buy the MagBak magnetic phone mount for a Tesla MY. The overall experience with placing an order, email communications and shipment tracking was smooth. The phone mount had a double sided adhesive backing that peeled off from the mount and I couldn't use it. I emailed them about the issue and with pictures, got a prompt response. Initially I requested for a new adhesive tape that I could put it on the mount. But, based on feedback from their design team, they decided to ship out a replacement charger. I got the replacement within a week and was able to mount it successfully. I have been using the phone mount for a few weeks now and it is a great quality product. My Pixel XL Pro with a Mous case that is Magsafe compatible works perfectly with the mount. The hold and grip on the case is very sturdy and the phone stays put without any shaking or vibration. Overall, a great quality product from Magbak and the customer service is absolutely amazing.

8. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Rajkumar,

Thank you for sharing such a detailed experience! We’re sorry about the initial issue with the adhesive, but we’re glad our team could step in quickly and get a proper replacement out to you.

Awesome to hear everything is working perfectly now and that the mount is holding strong. That’s exactly what we aim for! Really appreciate the kind words about both the product and our team!

MagBak Team

Vurdert til 4 av 5 stjerner

The case is great

The case is great, although It kind of sucks that I've had to warranty this thing twice, but at least I have the opportunity.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Eric,

We’re really sorry you’ve had to go through multiple replacements. We understand how frustrating that can be. While durability can vary depending on usage, please know our design team takes feedback like this very seriously and is always working to improve our products.

We do appreciate you giving us the opportunity to make it right each time. If you run into any other issues, don’t hesitate to reach out - we’ve always got your back!

MagBak Team

Vurdert til 5 av 5 stjerner

Best case for my iphone

Best case for my iphone, be it the elite or the classic. I have bought multiple times and the customer service is awesome as well. Best case in the market hands down!

27. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Paul,

Wow, thank you! It means a lot to have you come back multiple times. We’re glad you’re loving both the Elite and Classic, and that our Support Team continues to deliver. Truly appreciate it!

MagBak Team

Vurdert til 5 av 5 stjerner

I remember when I first found MagBak...

I remember when I first found MagBak. This was back when MagSafe was first available for the iPhone. I wondered why the magnets were so weak, and thought "wouldn't it be cool to have a setup where I could just snap my phone magnetically to my charger and be done?" This is particularly useful in vehicles. Hop in, pop the phone on the charger where it's visible for navigation. Done. Trip ends, grab phone, hop out. No messing with plugging things in or messy cables or whatever. I couldn't find anybody making a case or a charger that was strong enough to do what I wanted. I finally found MagBak. What a quality product. I love these cases, and the company is great too. They've always taken care of me. Great product. Great customer support. Highly recommended.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey DD,

This is such a great story, and exactly the kind of experience we set out to create. Simple, strong, and seamless. We’re really glad you found us and that the setup works perfectly for your daily use. Thanks for the continued support!

MagBak Team

Vurdert til 5 av 5 stjerner

Great case for military

Great case for military. Strong magnets keep your phone from falling on the floor while riding in trucks.

27. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til MagBak

Svar fra MagBak

Hey Paul,

That’s awesome to hear! We’re glad the case is holding up strong in those conditions - that’s exactly what it’s built for. Really appreciate the support!

MagBak Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv