MAEN Watches Anmeldelser 

221
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My order was shipped in short time and i received it without any problem. la joux perret g100 movement feels so smooth, i can’t stop eatching the rotor spin almost without any friction. great product.... Vis mer

Vurdert til 5 av 5 stjerner

I'm inquiring information for a fit and purchase. Sent an email weeks ago. Never got a replying. Contacted them on FB days ago. Not replying. Think I'll just remove it from the watch list, and buy... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nach dem Kauf der ersten blauen Manhattan 37, damals noch mit dem Ronda R150, war ich so überzeugt, dass ich noch einer weitere Manhattan 37, diesmal mit silbernem Blatt, SW200 und Datum, kaufte. Da... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Montres à mon goût extrêmement réussies, équipe vivante proposant régulièrement (mais pas trop) de nouvelles formes et s'essayant à divers techniques. La montre que je possède est de très bonne qual... Vis mer

Selskapet har svart

Informasjon om virksomheten

Om MAEN Watches

Skrevet av virksomheten


INDEPENDENT WATCH BRAND - DESIGNED IN SWEDEN

MAEN was founded in 2017 by Sebastiaan Cortjaens and Jules van Helvoort.

Drawn together by a shared passion for horology and a deep appreciation for watch collecting, they soon realised they held a common ambition—to create a watch brand defined by purpose and precision.

What began as a mutual idea quickly evolved into a decisive partnership, marking the beginning of MAEN.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

221 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(221)

220 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Love my watch

Love my watch. Very surprised to get an invoice for US$109 seven months later for import fees. Watch shape and thinness is a beauty. Would buy again but now will add the additional fee in when I am comparing brands.

5. mai 2026
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Svar fra MAEN Watches

Glad you love it. The timing on that invoice is unusual — customs fees can sometimes take a while to catch up, but a seven month delay is on the longer end. That said, import duties are a standard part of ordering from outside Europe and are applied by your local customs authority, not by us. All our watches are sold VAT-free outside of Europe, so the base price already reflects that — but local import fees are unfortunately outside of our control.

Vurdert til 5 av 5 stjerner

Beautiful watch that fits my wrist…

Beautiful watch that fits my wrist perfectly.
Having read some of the negative reviews. Whilst I've not had experience with their customer care, I find most of the criticisms unjustified or unreasonable, at least compared to the rest of watch industry.

Getting a watch from a micro-brand is a risk but one that is unusual compensated either/or by value for money ,original design and individuality etc. Do your research on the brand.

Getting a watch from a major brand won't get your fixed or serviced any quicker, quite the reverse infact, six months is the usual wait and it will be costly.

The chinese are if you know where to go very advanced in watch making (with the exception of movements) and even the big swiss brands to source components as a cost cutting exercise) Swiss made only means up to 65% actual swiss components, whilst actual chinese watches, the good ones will use swiss or Japanese movement and the designs are usually homages or an acquired taste.Maen's movement are swiss and there is no way a chinese watch uses better ones. All microbrands will use chinese components and are often fully assembled (unless it says otherwise i.e swiss made like Maen), not doing so is just not a economic reality.

5. juli 2026
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Svar fra MAEN Watches

This is a really considered take and we appreciate it. Thank you for putting it so well.

Vurdert til 5 av 5 stjerner

horloges zijn fantastisch

Heb inmiddels twee horloges besteld en vind ze echt waanzinnig !
De kwaliteit is uitstekend en de klantenservice is behulpzaam en vriendelijk

17. november 2025
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Svar fra MAEN Watches

Two in and loving both — thank you. Enjoy them.

Vurdert til 5 av 5 stjerner

First Enthusiast Watch, Worth Every Penny

This was my first "big ticket" watch (as in, over $200 or so). I love it, and get tons of compliments on it. I got the MAEN 37 Manhattan in salmon M2.1.3 reference with the SW200-1 Sellita movement, and I couldn't be happier with it. The salmon dial means it matches my skin, so it goes with anything. I can dress it up in a suit, or wear it with casual jeans and a button-down. The dial really comes alive in the sunlight, and is where people notice it the most. I have a small collection of six watches now, but this is still the one I come back to the most.

12. juni 2026
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Svar fra MAEN Watches

Six watches in the collection and the salmon Manhattan still gets the most wrist time. That's a good sign. Enjoy it.

Vurdert til 5 av 5 stjerner

Beautiful Designs

Beautiful Designs, great value and an extremly helpful and kind support. Overall a fantastic experience and I am still enjoying my purchase (Manhattan 39 ultra thin) very much.

5. juli 2026
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Svar fra MAEN Watches

Really glad the support experience matched the watch. Enjoy it.

Vurdert til 5 av 5 stjerner

I'm very happy with my MAEN watch

I'm very happy with my MAEN watch. The quality is excellent, and you can really tell that a lot of attention has gone into the craftsmanship. The customer service was also outstanding – friendly, responsive, and very helpful throughout the entire process. Overall, it was a great experience, and I will definitely buy more watches from MAEN in the future. Highly recommended! 💪👍🙏

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MAEN Watches

More watches to come — we'll be ready. Thank you for the support and kind review!

Vurdert til 4 av 5 stjerner

Beautiful timepieces whose movements lag behind

I own two MAEN watches, a testament to their beautiful designs and quality finishing. They are beautiful to look at and I enjoy wearing them. I am a bit less enthusiastic about the movements. Twice, my Manhattan 37 Automatic stopped when there was a slight bump of my arm while wearing the watch. The process of returning the watch to manufacturer took more than a month each time. On top of this, the power reserve appears shorter than advertised. It often seems I am getting fewer than 12 hours (and certainly fewer than 18) on a wind. So there you have it: beautiful watches that would benefit from more durable movements.

5. juli 2026
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Svar fra MAEN Watches

Two MAENs — thank you for the continued trust. The behaviour you're describing isn't normal, and we're sorry you've had to send it back twice. We want to make sure everything is fully resolved this time — could you reach out to us at support@maenwatches.com so we can check in on the current status and confirm all issues have been properly addressed?

Vurdert til 5 av 5 stjerner

Relógio maravilhoso

A entrega foi antes do prazo e o relógio é sensacional. Parabéns pelo profissionalismo.

1. juli 2026
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Svar fra MAEN Watches

Thank you — really glad it arrived ahead of schedule. Enjoy it.

Vurdert til 5 av 5 stjerner

Relojes fantásticos por su calidad

Relojes fantásticos por su calidad, diseño y precios ajustados.
Yo ya tengo dos (Hudson y Brooklyn) y no descarto comprar más.
Toda mi admiración y respeto para esta pequeña gran marca.

28. oktober 2025
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Svar fra MAEN Watches

A Hudson and a Brooklyn — great combination. We'll be ready when you're looking for the next one. Thank you.

Vurdert til 5 av 5 stjerner

The Manhattan 37 is a beautiful watch…

The Manhattan 37 is a beautiful watch and a great value. This was my first Maen watch purchase, but based on looks, quality and price it will definitely not be my last. Very happy!

3. juli 2026
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Svar fra MAEN Watches

First of many — we'll be ready. Enjoy it and thanks for the support!

Vurdert til 5 av 5 stjerner

Maen Hudson 38

Montres à mon goût extrêmement réussies, équipe vivante proposant régulièrement (mais pas trop) de nouvelles formes et s'essayant à divers techniques.
La montre que je possède est de très bonne qualité et après plusieurs années (et un petit nettoyage du mécanisme de remontage auto du sw-200 qui l'anime) elle reste d'une régularité sans faille.
Un grand merci au personnel avec qui les échanges se passent au mieux!

1. januar 2026
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Svar fra MAEN Watches

Several years in and still running well — that's what we build for. Thank you for the kind words, and glad the team has been good to work with.

Vurdert til 4 av 5 stjerner

HUDSON GMT

I purchased the HUDSON GMT - M1.3.1 over a year. Took a week to get the watch after order it. This has to be one of my favorite watches. I haven’t had any issues with watch, it still works and looks great.

11. juli 2025
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Svar fra MAEN Watches

Over a year in and still a favourite — that's what we like to hear. Enjoy your watch!

Vurdert til 5 av 5 stjerner

I have received my order in time,watch…

I have received my order in time,watch making Quality is great, my son wearing it every day and he's got so many compliments, very pleased

5. juli 2026
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Svar fra MAEN Watches

Getting compliments on a daily wearer — that's the best kind. Enjoy it.

Vurdert til 2 av 5 stjerner

Bad customer service

I have owned the MAEN Brooklyn 36 for about 2–3 years now, and I am still very happy with it. It wears incredibly well on the wrist, has a beautiful design, and matches virtually every style. For me, it is the perfect everyday watch, and I genuinely think MAEN makes some fantastic-looking timepieces.

Unfortunately, my experience with their customer service has been the complete opposite.

Within the first few months of owning the watch, I noticed condensation forming inside the crystal after rinsing it under the tap with some lukewarm water while cleaning it. Considering the watch’s advertised water resistance, I didn’t expect this to happen. I contacted MAEN’s customer service several times, asking whether this could be covered under warranty since the watch was only a few months old.

To my surprise and disappointment, I received no real support or willingness to help. The response essentially came down to it being my problem, and if I wanted the watch inspected for water damage, all costs would be my responsibility. I completely understand that this is not a dive watch, but for a watch that costs nearly €1,000, I think it’s reasonable to expect it to withstand being rinsed under a tap without moisture getting inside.

What disappointed me even more than the issue itself was the way it was handled. I expected at least some effort to investigate the problem or offer a reasonable solution, especially considering how new the watch was.

In the end, I left the watch with the crown pulled out for about a month, which allowed most of the condensation to disappear. However, the hands have since become slightly dull. Despite that, I still wear the watch regularly and genuinely enjoy it every time I put it on.

That’s exactly why this experience is so unfortunate. I really like MAEN’s designs, and I would love to own models like the Hudson or the Manhattan. However, because of my experience with their customer service, I simply don’t feel confident buying another watch from them. Instead, I’ll stick with larger, more established brands where I know I can rely on good after-sales support if something goes wrong.

Overall, I think MAEN makes beautiful watches with excellent design, comfort, and value for money. Sadly, their customer service has left me deeply disappointed, and that has prevented me from becoming a repeat customer.

5. juli 2026
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Svar fra MAEN Watches

Hi, thank you for the kind words about the watch itself — and for continuing to wear it despite your experience. The Brooklyn 36 carries a 5ATM water resistance rating, which means it should be treated with care around water rather than used for rinsing or cleaning under a tap.

That said, we understand how frustrating it is when something goes wrong with a nearly new watch, and we're sorry the support you received didn't reflect the effort we should have made to investigate it properly.

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