When the trampoline was delivered there was a box missing, I contacted Mad Fun directly and their team was very helpful in clarifying what was missing and sending it out to us asap. Great customer ser... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
When the trampoline was delivered there was a box missing, I contacted Mad Fun directly and their team was very helpful in clarifying what was missing and sending it out to us asap. Great customer ser... Vis mer
Selskapet har svart
Very poor quality, I got trampoline safety netting, and it's starting to rip already. Previous last 4.5 years, the new one 4.5 days. Cost a lot but need to look again for new one, because for autistic... Vis mer
Selskapet har svart
I ordered a trampoline for my child, never having owned one I was a little reticent to order online. I had no cause to be, fantastic, helpful, friendly advice and good old fashioned customer service... Vis mer
Selskapet har svart
We saw a pool that we had been looking at elsewhere considerable cheaper. Although we were a little sceptical, as it was way lower than anywhere else, we took bought it. Pool arrived on time and in pe... Vis mer
Selskapet har svart
We are an established independent retailer of superb quality BIG fun products. We believe we supply one of the biggest and best ranges of large toys available in the UK today. We hope you will enjoy exploring our product range. Please feel free to phone us on 01342 833 464 during office hours, for some good honest friendly advice. Also have a look at our fantastic reviews that we strive hard to achieve.
Skrevet av virksomheten
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Storbritannia
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
What fantastic customer service from your sales team.They were so pleasant and helpful. I ordered a trampoline at 3.30 one day and they arranged for a next day delivery. It was delivered by 08.30. Well done.

Svar fra MadFun
Couldn't fault the madfun buying experience however, the delivery experience was very different. Madfun made sure the package was with the delivery company on time but after a promised delivery of Monday or Tuesday, the item was not delivered until Thursday. Luckily, I had sent it to another address as waiting in all week was not an option for a working person.
The trampoline took two people around 3 hours to put up. We followed the instructions and didn't need to watch any other videos etc. It's sturdy and fits my space perfectly. So far, it's been a hit!

Svar fra MadFun
Very happy with my trampoline it arrived very quickly too thank you highly recommend!!!

Svar fra MadFun

Svar fra MadFun
If they stop using DX Delivery to ship their products if give them 5 stars. Cant be a goof company and expect to get good reviews when you use the worst shipping company possible. Still havent recieved my item I ordered on next day delivery. They even state on their website, problems with delivery is down to the 3rd party company they use DX Delivery! Beware, if you actually want to recieve the items your purchase id reccommend looking else where!

Svar fra MadFun

Svar fra MadFun
High quality product but delivery was poor as boxes arrived damaged with part missing.
Customer service was however good when the issues were highlighted.

Svar fra MadFun
Time and patience given to enquiries and advice.Polite helpful and friendly. Excellent delivery and building. Good quality product, highly appreciated by grandchildren. One of the best services I have received in years. Thanks to the whole team.

Svar fra MadFun
From purchase to delivery fantastic service and pool brilliant

Svar fra MadFun
Really helpful sales department, advised quickest method of ordering was on-line. Easy to complete order, confirmation with despatch details by return, goods arrived next day as promised. great service..

Svar fra MadFun
Bought a pool last year excellent service fast delivery
This year I needed a heater for the pool the guy on the phone was so helpful n polite made the order & again quick delivery
Would definitely use them again in the future & also would recommend to family & friends

Svar fra MadFun
My son had the JumpPro Trampoline Goals. We have a 10ft round trampoline and they fitted perfectly. The instructions were clear to allow me to install with no problems. I couldn't get my son off the trampoline after installing. I would 100% recommend this item.

Svar fra MadFun
Great responsive service and were able to quote and deliver to the channel island and refund vat with the shipping proof. Great product and quick delivery.

Svar fra MadFun
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