I visited the Tunstall store personally and found it to be quite pleasant. The staff are delightful, engaging in friendly conversation, and the prices are reasonable. However, my 5kg flour bag is set... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rude and unpleasant on emails when difficulty was found with an order. Asked for a refund and needed to send several emails and was even sent quotes from legal documents! Wholly unpleasant and I would... Vis mer
Selskapet har svart
I have been searching for a cheese storage bag for many years after buying one in Italy. Macrigi had this product, success at last. The website was easy to use, there was a problem with one item and... Vis mer
Selskapet har svart
I collected in person, and the store in Tunstall is nice, the staff seem lovely and very chatty and the products are well priced. However my 5kg bag of flour has less than a month until the expir... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av mat og drikke til catering
- Ostebutikk
- Klesgrossist
- Matmegler
- Brusutsalg
- Grossist/Engroshandel
Skrevet av virksomheten
Macrigi Marketplace is all about YOU! Our passion is to bring quality Italian products to your door, and we strive for excellence. At Macrigi for us it is all about transforming your shopping experience! We are a the only online platform where you can get an amazing collection of authentic handcrafted produces, made in the traditional way and without preservatives, from small and medium-sized enterprises (SMEs). We specialize in technology, construction, fashion, food & beverage, and luxury products, and each team on our platform has attained our certification of excellence!
Kontaktopplysninger
207 High Street -Tunstall, ST65EG, Stoke On Trent, Storbritannia
- 07596165812
- news@macrigi.co.uk
- macrigi.co.uk
4,2
Bra
24 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi My Dear,
Thank you so much for your review and we look forward to hearing from you for any further needs you may have.
Best regards
Giovanni
I visited the Tunstall store personally…
I visited the Tunstall store personally and found it to be quite pleasant. The staff are delightful, engaging in friendly conversation, and the prices are reasonable. However, my 5kg flour bag is set to expire in less than a month. Even if I made pizza for breakfast and dinner every day, I'd likely have some left over. Short shelf lives might work for business clients but aren't ideal for personal use. Despite that, I initially rated them 4 stars because I want this unique local Italian shop to thrive.Update: I changed my rating to 5 stars. I learned that whole wheat flour has a shorter shelf life than all-purpose flour after reading your response. My mistake! :)
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Chri,
Thank you soo much for you support.
Best regards
Maria
Macrigi team
Top service pro pal Italian
They’ve been kind and generous I definitely come back for the good products they give me 10/10
29. september 2025
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Raul,
Thank you for your review and your time.
We're happy that everything was perfect, up to your standards, and we're always available to help you with anything.
Best regards
Giovanni Castelli
CEO Macrigi LTD
Rude and unpleasant on emails when…
Rude and unpleasant on emails when difficulty was found with an order. Asked for a refund and needed to send several emails and was even sent quotes from legal documents! Wholly unpleasant and I would advise avoiding.
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Simon Hughes,
Thank you for your review and your time.
We're sorry for your negative review, even after we met your needs by exceeding our guidelines and terms and conditions.
Looking at our communications, I see there was no rude or disrespectful language toward you, and everything seems to have gone as you requested.
In any case, we wish you all the best.
Best regards
Giovanni Castelli
CEO Macrigi LTD
Amazing sandwiches today
Amazing sandwiches today, fresh and tasty, the home made bread was amazing, lovely friendly service too. We will definitely be back
5. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Paula,
Thank you for your review and your time.
I'm thrilled with your review, which stems from your experience at our store and your appreciation for traditional Italian cuisine.
Thanks again.
Giovanni Castelli
CEO Macrigi LTD
Good customer service follow up
2. januar 2025
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Amy,
Thank you so much .
A great cheese experience
You kept me informed & promptly replied to my inquiries in a friendly & helpful manner
17. juni 2024
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Paul,
Thank you very much for your review.
We at the Macrigi team will always try to do our best to stay close to our customers and friends.
Thanks again.
Best regards
Gioa
Macrigi Team
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Fiona,
Thank you very much for your review.
We at the Macrigi team will do our best to stay close to our customers and friends.
Thanks again.
Best regards
Gioa
Macrigi Team
Fast delivery in perfect condition
Fast delivery in perfect condition - excellent service
15. juni 2024
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Jennifer,
I hope you are well and we are happy that everything went well with your order.
Thank you again for your review which stimulates us to do better and better.
Best regards
Roxana
Macrigi team
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
HI LINDA,
Thank you very much for your review.
Best regards
Roxana
Macrigi Team
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Ian,
Thank you for your Positive Review.
This gives us a lot of motivation and satisfaction for our work and our mission to raise awareness of the friendliness, availability and true Italian excellence that is present in all our products.
Thanks again
Best regards
Fiona
Macrigi team
Superb rare product
Superb rare product, very competitively priced. Excellent customer service from start to finish and product delivered ahead of expectations.
11. april 2024
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Thanks Phil,
For your wonderful review.
We are happy that we did a good job and this review of yours gives us a lot of optimism to continue towards our mission of making real Made In Italy known,
Friendliness, friendliness, high quality of products created by small Made Italy companies (true craftsmanship which is present on Macrigi.co.uk and Macrigi.com)
Thanks again
Fiona
Macrigi Team
Prompt efficient service.
26. februar 2024
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Thank you so much for your wonderful review.
Best regards
Gioia Macrigi Team
Wonderful Product selections
The Customer service was excellent, my order came excellently packaged and was delivered when they said it would be delivered. I highly recomend Macrigi as a great supplier.
8. desember 2023
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Michael,
Thank you very much and we thank you for your rating of our customer service.
we remain at your disposal for anything.
We wish you a Merry Christmas
Bestr egards
Macrigi Team
Amazing service
The staff at Macrigi are incredibly kind and welcoming! Couldn’t have been more happy. The food was out of this world, will definitely be coming back! Thankyou
3. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Erin,
Thank you very much for your kind review.
You are always welcome with US and we will always try to do better so as not to disappoint you.
Best regards
Macrigi team
Brilliant service
Great service and absolute brilliant product. Will be using again and will definitely recommend
3. juli 2023
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Becks,
Thank you so much for your wonderful review and we hope not to disappoint you with your future orders.
Best regards
Fiona
Macrigi Team,
Excellent Service
I have been searching for a cheese storage bag for many years after buying one in Italy. Macrigi had this product, success at last. The website was easy to use, there was a problem with one item and I had a phone call to discuss. What a personal service! Excellent company and very helpful.
29. oktober 2022
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Dear Enid,
Thank you so much for your wonderful review.
We are very happy to have made one of our customers happy with our products of Italian excellence.
Best regards
Gioia
Macrigi Team.
Love this store so much!
Love this store so much!! To be able to eat high quality gluten free pasta is something I have missed. The pasta is great quality and value. The staff are very friendly and helpful. Would definitely recommend
1. september 2022
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Thank you so much Dear Emma
Best regards
Maria
Macrigi team
Italian cured sausage
My second order in one week,excellent cured meat,cheese,pasta,olive all fresh from Italy,Maria has been a star as a first class customer service representative thank you 🙏 will be buying again totally recommend to family and friends ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
16. juli 2022
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Hi Anna,
Thank you very much for your compliments and for being our loyal customer.
I will always do my best to satisfy every request.
I hope all the samples to try have been to your liking.
Best regrads
Maria
Macrigi team.
Fantastic food and wonderful service
30. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra Macrigi LTD (Shop Macrigi Marketplace )
Thanks very much Peter.
This makes us very proud and shows us the right path to follow.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.