Amazing service and very supportive. Great communication. Rachel gone above and beyond to get me everything right. Will be purchasing from this company again
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Following a friend’s recommendation for some Loxkin Oil, I discovered a local stockist, I can’t believe I haven’t heard of this firm before. From my initial call to Rachel to collecting the goods, it... Vis mer
Excellent service - there has been a few duff sets on Amazon having issues with polishing compound, so it's great to report that the set sent by Westcountry Machinery 4 Wood is genuine, in perfect con... Vis mer
Our usual supplier seem to have stopped stocking these sanding blocks and we needed some in a hurry! These arrived really quickly and solved our problem. Will be using only this company from now on! 1... Vis mer
Informasjon om virksomheten
- Verktøybutikk
- også i
- Forhandler av byggemaskiner og verktøy
- Forhandler av produkter for trebearbeiding
- Jernvarehandel
- Kunsthåndverksforretning
- Skrueleverandør
Om Westcountry Machinery 4 Wood
Skrevet av virksomheten
Westcountry Machinery 4 Wood is a company which has evolved through a love of all things wood and a desire to make machinery, tooling and accessories more available throughout Cornwall and the UK.
The company has now grown to become an established internet retailer offering competitive pricing and delivery throughout the UK.
Westcountry Machinery 4 Wood prides itself on offering a quality service to all customers at all times.
Our trusted brands include Festool, Bessey, Bondhus, CMT Orange Tools, Jet, Mafell, Charnwood, Famag, Laguna, Metabo, Tormek, Trend, Veritas, Robert Sorby, to name but a few. Warranty is provided on all of our new tools and machinery ranging from 1 to 7 years and with Robert Sorby, a lifetime warranty.
Westcountry Machinery 4 Wood prides itself on offering a quality service to all customers at all times.
Our trusted brands include Festool, Bessey, Bondhus, CMT Orange Tools, Jet, Mafell, Charnwood, Famag, Laguna, Metabo, Tormek, Trend, Veritas, Robert Sorby, to name but a few. Warranty is provided on all of our new tools and machinery ranging from 1 to 7 years and with Robert Sorby, a lifetime warranty.
Kontaktopplysninger
Beacon Kilns, High Street Village, PL26 7SR, St Austell, Storbritannia
- 01726 828388
- info@machinery4wood.co.uk
- machinery4wood.co.uk
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing customer service response
After quick delivery of my new Festool and my feedback on the scuff marks, Westcountry quickly took appropriate action addressing the issue in full and compensated above expectation. They also provided the feedback to Festool who also got in touch to ensure the issue was addressed. Impressive customer service!
29. mai 2025
Anmeldelse skrevet uten oppfordring
Charges for returns? Gives wrong returns address
I ordered 4 Bessey clamps but accidentally selected the wrong model.
I decided to return them.
The Westcountry Machinery 4 Wood website states a 15% restocking fee applies on both the ‘Returns’ and ‘Terms and Conditions’ web pages.
When I contacted Westcountry Machinery, an employee denied the restocking fee would apply and dismissed my concerns about the website’s wording with an abrasive email.
I attempted to return the clamps to the address provided on the invoice and website, but the Post Office couldn't verify it for Parcelforce, as no business at that address exists.
After two hours and several post office visits, I contacted Westcountry Machinery 4 Wood and was that the address needs a "T" at the end of the postcode instead of an "R” that is on the invoice and website.
The member of staffs' attitude was rude and dismissive, and he clearly felt I should have known about the postcode error.
In summary, Westcountry Wood 4 Machinery claims they do not charge a restocking fee, although their website indicates otherwise.
Also, be aware of the misleading postcode format when returning items and expect poor customer service if you meet issues.
21. mai 2025
Anmeldelse skrevet uten oppfordring
Extremely helpful with advice over the…
Extremely helpful with advice over the phone and delivery very prompt with email update on item to follow.
28. april 2025
Easy site to use and quick delivery
27. mars 2025
Very easy to deal with .package arrived…
Very easy to deal with .package arrived bang on time ,exactly what was ordered a d in good condition.
27. mars 2025
Excellent service
The items ordered were dispatched quickly, extremely well packed and delivered on time.
27. mars 2025
Excellent customer service
Excellent customer service, item despatched very quickly. Delivery company was a let down.
24. februar 2025
Product as advertised
Product as advertised. The only issue related to the Royal Mail courier delivering it to the wrong address.
24. februar 2025
An enjoyable and efficient shopping experience
Excellent product ,helpful and efficient staff and fast delivery .
24. februar 2025
Very easy and straightforward…
Very easy and straightforward transaction, this is the second time I have used this company and their prices are very competitive.
27. januar 2025
Good price
Good price, 3 day delivery. Perfect condition on arrival. Will use you again ! Thank you
27. januar 2025
Excellent service delivery great no…
Excellent service delivery great no faults with the product I brought , even contacted me to see if wanted to be put into a draw which I missed on check out where they did not have to do ,but didn't want me to miss out on great service thank you .
30. desember 2024
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