Decepcionada com o serviço de apoio ao cliente. Estou há mais de um mês a solicitar uma fatura e até ao momento, não obtive qualquer resposta nem o documento enviado. Já entrei em contacto vári... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Company doing well , I removed my wifi and using lyca Data as a personal assistant. No matter where are you, lyca with you to connect . Yes I would be better if internet will fast in night as well... Vis mer
Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... Vis mer
Selskapet har svart
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktopplysninger
1050-127, Lisbon, Storbritannia
- lycamobile.pt
3,1
Middels
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
INTERNET connection SLOW
I use lycamobail still 5years Everything is good but some time the connection very slow
18. juli 2026
Svar fra Lyca Mobile PT
Dear Tareq,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Juned,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing issues with your voice call service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very good I m happy to use Lyka sim card
18. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Everything is good but some time i…
Everything is good but some time i faced aa network problem less internet speed
17. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Renewing my bundle online was easy
Renewing my bundle online was easy, straightforward and fast.
17. juli 2026
Svar fra Lyca Mobile PT
Dear Jerry,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I tried to buy an eSIM multiple times…
I tried to buy an eSIM multiple times and kept getting an error after approving the transaction, then 1 hour later I receive 3 confirmation emails and they all got accepted, even after it said it got declined. Super frustrating
13. juli 2026
Svar fra Lyca Mobile PT
Dear Mish,
We’re sorry to hear about the difficulties you experienced while purchasing your eSIM and the multiple confirmation emails received after the transaction errors.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the transactions and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I love the lycasim because it is cheap & best.every where we can get tower,every shop we got this sim,used it be happy.
Lycasim is perfect example of servise,every where we can get network,and also cheap&best.used it and be happy for ever.
16. juli 2026
Svar fra Lyca Mobile PT
Dear Dipen,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Typical checkout nightmare
Having to try 5 times because it wants to send a code to the phone number I'm trying to activate, to make me try by entering the SIM card numbers just for it to try sending a code to the defunct phone number again. Couldn't use google pay, or my Novabanco debit card, because I have to use the Google Play app that doesn't play nice with my browser that isn't Google Chrome. This was simply another of the dozens of miserable daily hurdles forced on us in the pursuit of idiotic, senseless greedy corporate stockholder dominion that demands we unify our entire purpose and procedure under their monopoly brands. Then you want the meta data for why Im upset, which will only be misinterpreted and abused for whatever soulless scheme you'll propose next to get into my wallet. It sucks.
17. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the difficulties you experienced during the activation and payment process, and we understand the frustration this has caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We love having you with us, and we appreciate you taking a moment to drop such kind words. Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good afternoon
Good afternoon .
Unfortunately, I can't top up my plan through the app, so I activate the plan through the website.
Thank you.
17. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are unable to top up your plan through the app and had to use the website instead.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Network is too much slow and recharge…
Network is too much slow and recharge is expensive but network is big problem
17. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We're sorry to hear that you’re experiencing slow network speeds and concerns regarding recharge costs. We understand how important reliable and affordable service is.
Updated Response: I have refreshed the network settings for you and additional settings have shared via E-Mail for you.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The network us not good some time have…
The network us not good some time have problem for network
17. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues with our service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I am nit satisfied you internet’s speed and price of your bundle is to much high and your company cut money from my account for a bundle in a month two time for same bundle
I am nit satisfied you internet’s speed
17. juli 2026
Svar fra Lyca Mobile PT
Dear Sukhjit,
We’re sorry to hear that you are not satisfied with the internet speed, bundle charges, and the duplicate charge concern.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the charges and service performance, and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Liycamobile is very good company for…
Liycamobile is very good company for any users.i give 4.5 star for ranking.
17. juli 2026
Svar fra Lyca Mobile PT
Dear Nabin,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Some of the worst internet i…
Some of the worst internet i experienced ever. Switching to woo
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that your internet experience did not meet your expectations.
Kindly share your Lyca Mobile number, registered email ID, and any reference number you have so that our team can investigate your concern on priority.
We will review the issue and work towards resolving it as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I like the price is very good for the…
I like the price is very good for the amount of data that i use is perfect 👌 the downside for me, let's say 20% of time, there's a problem in loading the videos, it stops buffering waiting to download the rest so i can watch the full video, for example I saw Portugal game in YouTube was good 👍 when I try to watch Argentina game yesterday was awful 😖 I gave up it was always stopping... both from the same location... overall is good but sometimes the connection with service in central Portugal is lacking...
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile PT
Dear Andre,
Thank you for sharing your feedback on Trustpilot. We appreciate your positive comments regarding our pricing and data plans.
We’re sorry to hear that you are experiencing occasional issues with video buffering and network performance in your area.
Kindly share your Lyca Mobile number, registered email ID, and any reference number you have with us so that our team can investigate your concern and assist you further.
We will prioritize your request and work towards resolving the issue as soon as possible.
Thank you for your cooperation and patience.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Esra,
We’re sorry to hear that you purchased an eSIM but were unable to access or activate it.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.