Get Luxe light uk Anmeldelser 

They don’t answer emails and definitely dont send royal mail express
Dont buy scam website

I ordered an air conditioning unit in June 2026, and it’s still not arrived in September 2026.

I’ve called multiple times, left voice mails, and emailed them 4 times, but never once received a reply.

Suspect it’s a scam website.

Well priced product, no delivery, lots of hassle!

Product failed after 7 months of light, occasional use. Luxe Light response - outside of warranty.

Do not order from this scam operation, I was lucky to order by credit card so I got my money back!! Be warned!!!

only lasted 3 months before it stopped working, emailed about a replacement & got told the warranty is 60 days. buy cheap buy twice as the saying goes. avoid at all costs, poor quality

Battery not holding it's charge and it is less than 6 months old, tried contacting them nut they are not responding to emails

Dontvbuy from this company, I purchased a floor lamps and when itvwas plugged into the mains, it blew a fuse and discovered afterwards it hasnt been wired up correctly...stay away,don't waste your money.

The Headtorch is broken after 3 months. Tried to tell me it's after the warranty, but according to the Consumer Rights Act 2015 we are entitled to a replacement or repair. We will report them to Trading Standards because this company is breaking the law.

Bought two late last year and have used one of them twice and it is now not working despite charging and reading the instructions thoroughly, so I am hoping the other one lasts longer.

Ordered 2 one broken had to try provide all details video was like new sent pictures customer services was terrible keep away

Avoid. Useless product. Company now reported as failing customers.

Light stopped working - wouldn't charge. The company refused to replace it, we do not recommend this company or product.

Ordered the light and it arrived. All worked until I had to charge, but neither unit charged. I wrote to customer service; they sent a replacement, and both replacements also didn't work.
After that, the customer service didn't respond to my email. I sent multiple emails, a video showing that the product didn't work, and they responded 7-10 days later and said it's now too long, 30-day warranty over, and they can give a discount if I order a new one. Really shitty way to do buisness.

Also bought the dog collar, you can buy the same in Temu for 2-3 EUR and the same quality that you pay here over 20 EUR

still waiting for a replacement.

terrible, terrible service

I ordered mine in November taking advantage of the "amazing" of for £59.99 they never arrived.It appears to be UK based but the items are coming from China, they FINALLY said they would refund me the money 2 weeks a go and I am still waiting. Avoid purchasing from them or give your money toa charity instead they are appalling

Products took a few weeks to arrive. Bought them for Xmas and forgot to Google the company to check before ordering. I thought it was a legitimate company from Europe, not an imitation company from China. I wouldn't call it a scam, but the products are interior copies I think. I ordered a head torch and a dog collar, and I am particularly disappointed with the dog collar, though neither seem to hold their charge well or for long. Emailed the company and was told that I was outside the 30 day return window (which most companies extend around Christmas to allow for purchasing etc. I would not recommend this company and hope people read this before purchasing next Christmas. These head torches are available from UK based shops cheaper than I paid for on here and likely superior quality. Cursed the Christmas impulse purchase that these companies rely on.

I ordered an LED dog collar which stopped recharging less than 2 months after receiving it. The collars are very poor quality. Luxelight obviously know this as they only offer a 30 day warranty. Don't waste your money.

My headtorch is less than 2 months old and despite being fully charged overnight, the light only lasts approx 20mins now. Lasted much longer when first received. The headtorch also gets unbearably hot when switched on now. Avoid purchasing.

Disappointing customer service. Bought two as Xmas presents, went to charge one for the first time this week (13th January) and it won’t charge. The charger won’t stay in the port. I’ve been told that since it’s more than 30 days since purchase, there’s nothing they can do. No acknowledgment or apology that they sold a faulty product. Avoid.

Christmas present, All perspectives headband torch failed after 2 very brief uses just to try it out. Customer Support not interested at all. Very poor response and absolutely no help whatsoever. No offer to refund or repair. Very disappointed. Avoid purchasing from this company.