Fantastic contact - and all my e-mail questions answered by Emma, who has been nothing but brilliant in talking me through the process of getting my watch, including ringing me to talk about purch... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Easy ordering. Fantastic communication. Fast delivery and my gorgeous watch was packaged beautifully and included a lovely little note from Emma and also included a couple of chocolates. Would definit... Vis mer
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I went into Lunns shipquay st again on sataurday again because I'd noticed a lovely tag aquaracer in the window ! Although William who I normally deal with was tied up Johnny expertly dealt with me an... Vis mer
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I’ve had a great experience with Lunn’s. Quick to respond, friendly service, answered all my queries and offered to extend returns policy for me. Product arrived beautifully wrapped. Looking forward t... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Kontaktopplysninger
Queens Arcade, BT1 5FE, Belfast, Storbritannia
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Enestående
478 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic Team!
Great customer experience because of the wonderful people working there!
26. januar 2026
Svar fra Lunn's Jewellers
Hi Murad,
Thank you for your kind 5 star review. We are delighted you were so please with the customer service you recieved. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Ordered online and then had store pick…
Ordered online and then had store pick up. A very professional service from ordering to collection of item.
27. januar 2026
Svar fra Lunn's Jewellers
Hi SG,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us, and look forward to welcoming you back in future!
Best wishes, Lunn's
Excellent
Excellent, seamless on line purchase, great packaging and a nice handwritten note inside. Very good prices and super quick turnaround. Thank you.
26. januar 2026
Svar fra Lunn's Jewellers
Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience shopping with us online, we will be sure to pass this on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Amazing service and a perfect ring
Fantastic service from start to finish. Courtney was so friendly and helpful and made what could have been a stressful decision feel easy and enjoyable. They really listened to what I was looking for and helped me choose the perfect engagement ring. Couldn’t recommend this jeweller enough!
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lunn's Jewellers
Hi Matthew,
Thank you for your kind 5 star review. We are so glad we got to play a part in such a special occasion, and that you received such friendly and helpful service from Courtney. We will be sure to let her know of your message, and look forward to welcoming you back in the future!
Best wishes, Lunn's
Grainne in Lunns Tudor Boutique was…
Grainne in Lunns Tudor Boutique was exceptional from start to finish. She handled my initial query over the phone with professionalism and clarity and guided me seamlessly all the way through to the completed sale. She was consistently polite, knowledgeable, and a pleasure to deal with. The whole process felt smooth and well managed thanks to her support. I wouldn’t hesitate to recommend Grainne to anyone looking for a first-class service.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lunn's Jewellers
Hi Leo,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience with Grainne, and will be sure to pass this message on to her. We look forward to welcoming you back in store in the future.
Best wishes, Lunn's
I had a Rolex watch requiring…
I had a Rolex watch requiring adjustment and the bracelet cleaned.
The watch was returned with bracelet as new and the watch now super accurate !
Top class service
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with our Aftercare department. We will be sure to pass on this message, and look forward to seeing you again in the future.
Best wishes, Lunn's
Rolex
Picked up a GMT today from the Rolex Boutique. Morgen was excellent. Super product knowledge and very good communications. Let me try a few other pieces and talked very knowledgeably about them. A great ambassador for Lunns and Rolex.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Morgen, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's
Love lunn,s
The staff are fantastic so helpful I like the friendly and helpful they are they go that extra mile.
18. desember 2025
Svar fra Lunn's Jewellers
Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us. We look forward to dealing with you again soon!
Best wishes, Lunn's
I’m extremely grateful to Lunns for…
I’m extremely grateful to Lunns for such a fantastic online ordering experience. From start to finish, the service was exceptional, with clear communication and great care throughout. Everything was handled so smoothly, and it truly made the experience special. Thank you to the team at Lunns, I wouldn’t hesitate to order again.
20. januar 2026
Svar fra Lunn's Jewellers
Hi Vince,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us online, and will be sure to pass this message on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
First class service
Very quick delivery. When I emailed with a query they were very quick to respond. Watch was delivered well protected in a lovely sturdy box. Overall a first class service.
13. januar 2026
Svar fra Lunn's Jewellers
Hi Audrey,
Thank you for your kind 5 star review. We are delighted to hear you are happy with your online purchase and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Packaged my omega very nicely with…
Packaged my omega very nicely with chocolates and customer service was great.
12. januar 2026
Svar fra Lunn's Jewellers
Hi Daniel,
Thnank you for your kind 5 star review. We are delighted to hear you received your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
A lovely place to visit and buy from
A lovely place to browse and purchase jewellery. Kind and helpful staff. Great quality products.
13. desember 2025
Svar fra Lunn's Jewellers
Hi Kara,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us, and we look forward to seeing you again in the near future!
Best wishes, Lunn's
Customer focused
Customer focused
Provide full attention
Listen to customers needs
Surroundings are perfect
Staff are great
19. desember 2025
Svar fra Lunn's Jewellers
Hi Tom,
Thank you for your kind 5 star review. We are so glad you had such a positive experience, and we look forward to seeing you again soon!
Best wishes, Lunn's
Great friendly service and advice
Great friendly service and advice.
Lovely staff each time I’ve been in store.
12. desember 2025
Svar fra Lunn's Jewellers
Hi Elaine,
Thank you for your kind 5 star review. We are delighted to hear you received such friendly service and advice. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent staff from door man in
Good choice Great customer care
& advice No pressure to purchase
Great attention & care from Liam pity more shops don't have staff like him
18. desember 2025
Svar fra Lunn's Jewellers
Hi Stephen,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Liam, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's
Incredible customer service
Travelled up from Dublin to the Omega boutique to purchase a piece I’d long had my eye on that was actually on sale. Spoke to Cain the day before on the phone and he greeted myself and my family warmly upon arriving at the store. From the moment we entered the boutique until the time we left we were made to feel special. Cain was a consummate professional, extremely knowledgeable and even showed us a variety of other Omega products while they removed the links from mine. We spoke at length about various watches, we even enjoyed some complimentary champagne to celebrate! I want to give a huge shout out to Cain, and the entire omega team. This was truly the most enjoyable purchasing experience I’ve ever had, and I will absolutely be back in the future.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lunn's Jewellers
Hi Sean,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Cain, and will be sure to pass this message on to him. We hope you enjoy your new timepiece, and look forward to welcoming you back to store in the future!
Best wishes, Lunn's
Amazing service
Amazing service, I recently bought a watch and the staff were incredible — knowledgeable, friendly, and very professional. One of the best shopping experiences I’ve had. Highly recommended!
30. desember 2025
Svar fra Lunn's Jewellers
Hi Wendy,
Thank you for your kind 5 star review. We are delighted you had such a positive experience shopping with us online, and hope you enjoy your new timepiece! We look forward to dealing with you again in the future.
Best wishes, Lunn's
Fantastic service
Fantastic service from start to finish. Hannah kept me updated with all the info and her knowledge and advice was second to none. Thank you!
9. desember 2025
Svar fra Lunn's Jewellers
Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you recieved such fantastic service from Hannah-Grace, and will be sure to pass this message on to her. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Lunn’s provide a very special experience
I bought a ring for my wife at a very busy time of year, just before Christmas, and yet the staff at Lunn’s were exceptionally helpful, friendly and professional at all times - before, during and after the purchase.
15. desember 2025
Svar fra Lunn's Jewellers
Hi Basil,
Thank you for your kind 5 star review. We are delighted to hear you had a wonderful experience shopping with us, and hope your wife enjoys her new ring. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Amazing Shopping Experience
As a first time buyer from Lunns I was very impressed. My online shopping experience was amazing. The staff were friendly and advised me every step of the way until my order was delivered. The order arrived so fast by the courier and this was between Christmas and New Year holidays. I could easily be tempted to look online in the future.
26. desember 2025
Svar fra Lunn's Jewellers
Hi Vera,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us online, and I will be sure to pass your message on to the Concierge team. We look forward to dealing with you again in the future, and wish you a very Happy New Year!
Best wishes, Lunn's
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