LumiMeds Anmeldelser 549

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a very positive experience with Lumimeds and will use them again if needed in the future. Signing up was a breeze, prices were reasonable and I could use my has, and prescriptions were sent with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I mistakenly ordered wrong product which was in processing. This is my first order so I am not familiar at all. I went into panic mode and could not get back into the portal.Mark helped me by changing... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Picking the right company for GLP 1 ‘s is hard. My experience with LumiMeds has been very positive. Questions are answered via chat or a phone call. NIkki from admin will always get back to me the sam... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

When I called, the system was down. So I automatically thought that I wouldn't get a call back today. Maybe it would be tomorrow. But they did call back and the representative was very helpful.

Informasjon om virksomheten

  1. Vektreduksjon
  2. Helsekonsulent

Skrevet av virksomheten

Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

549 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Tim was an excellent young man to talk…

Tim was an excellent young man to talk with. He had 100% patients with me. I was so very grateful for his understanding. He took his time and walked me through the procedure.
👏👏👏👏👏👏👏👏👏👏👏👏👏👏

9. mars 2026
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Tim is truly a star on our team, and I’m so happy he could provide the patient, thorough support you deserve! 🌟 It’s important to us that you feel comfortable and informed every step of the way. Thank you for sharing your experience, Tina! ✨

Vurdert til 5 av 5 stjerner

Nikki got my next dose sent asap which…

Nikki got my next dose sent asap which was so awesome!! Thank you LumiMeds for help on my journey!!

9. mars 2026
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Svar fra LumiMeds

We are so happy to hear that Nikki was able to get your next dose out to you quickly! 🌟 Thank you for sharing your experience and we’re honored to be a part of your journey and are cheering you on every step of the way, Tami!

Vurdert til 1 av 5 stjerner

I was told my RX went to the pharmacy…

I was told my RX went to the pharmacy on 2/27, yet it did not. I followed up today, 3/7 and was messaged that it was just sent. Im now left with no medication. This is unexceptable and will not be continuing with the company once my last dose is completed. There's plenty of others selling these medications.

7. mars 2026
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Svar fra LumiMeds

We are deeply sorry for the communication breakdown regarding your medication. This is not the standard we strive for. We’ve already reached out through your portal and will be following up with you personally to resolve this. We'd love the chance to make things right.

Vurdert til 5 av 5 stjerner

At first things were a little rough…

At first things were a little rough trying to get the correct dosage and keep me progressing on my journey, but the care team didn't give up and they helped me through the whole process and everything worked out great.

5. mars 2026
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I’m so glad to hear this! It’s true that getting that dosage dialed in can definitely be a bit of a journey, and I’m really happy you stuck with us while we figured it out together. Knowing the care team had your back through the rough patches means the world to us. Thanks for sharing your progress, Anna!

Vurdert til 5 av 5 stjerner

I was giving info to help me be able to…

I was giving info to help me be able to order what I needed. The reps for the company were helpful and quick to respond to my questions.

6. mars 2026
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That’s exactly what we like to hear! Navigating the info-gathering part can sometimes feel like a chore, so I'm glad the team could jump in and make it quick and easy for you. Thanks for the shout-out and we’re happy to have you with us, Julie! 💙

Vurdert til 5 av 5 stjerner

Product was great

Product was great. Will keep LumiMeads on my list in the future.

7. mars 2026
Anmeldelse skrevet uten oppfordring
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That is so good to hear! 🌟 We're thrilled the product hit the mark for you. We'll be ready and waiting whenever you need us next and thanks for keeping LumiMeds on your list, Richard! 🙌

Vurdert til 5 av 5 stjerner

LumiMeds was great and easy to…

LumiMeds was great and easy to maneuver. The product was great as well. If I decide to go back on it, I will definitely go through LumiMeds!

5. mars 2026
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That’s awesome to hear! 🤩 We really try to make the whole experience as smooth as possible, so I’m glad you found it easy to navigate. We'll be right here and ready to help whenever you decide to jump back in. We really appreciate the support, Kelly! ✨

Vurdert til 5 av 5 stjerner

Customer service team was great and…

Customer service team was great and provider was as well! Response time was almost immediate and from placing order to receiving meds was less than a week!

6. mars 2026
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Love that for you, Ashley! Getting everything to your door in under a week is exactly what we aim for. Happy to see you're already off to such a fast start! ⚡

Vurdert til 5 av 5 stjerner

Tim was very patient understanding and…

Tim was very patient understanding and informative. He walked me through step-by-step on how to use the portal and where to go to ask my questions and contact my provider. Should I need it.

6. mars 2026
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Glad Tim was there to help you navigate the portal! 🌟 I'll definitely pass your kind words along to him. He’ll be so happy to hear it. We’re really excited to see your progress, Kristen! ✨

Vurdert til 5 av 5 stjerner

Fast response

Fast response

6. mars 2026
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Love that we could get you an answer so fast! Keeping things moving is what we're here for. We're excited for your journey, Deanna! ✨

Vurdert til 5 av 5 stjerner

The support was excellent

The support was excellent, they helped me get on the right path that was good for me.

6. mars 2026
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Happy to hear the team got you on the right path! 🌟 It’s all about what works best for you. We're here for you every step of the way, Amber! ✨

Vurdert til 5 av 5 stjerner

April in customer support was awesome

I placed a new shipment and was confused about the dosage that was coming. April in customer support was awesome. She helped me by explaining the dosage and what to look at on the label and confirmed it was accurate for my next goal and level. In addition, they are easy to deal with. The web portal is user friendly, the product ships fast and the price is very competitive. This site was a game changer for me. I haven’t been at this weight and healthy in years and I now have the ability to afford the tool to get there.

5. mars 2026
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Thank you so much for sharing this. It means a lot to hear that the entire process has made such a positive difference for you.

Vurdert til 1 av 5 stjerner

Ineffective meds and the stole my money!

The medication I received was different than others I’ve tried with other companies. It made me very sick and did not help me lose any weight at all. I paused my membership so I could speak with the physician. However, they charged my account for a refill after I’d asked them not to. When I asked them to refund the money they’d taken in error, they would only do it if I paid a $100 fee, even though I asked immediately after they charged me. Basically, they stole $100 from me & refused to reimburse me for the order I did not make. Do not give them your credit card #. You’ll be charged whether you want the poor medication or not.

5. mars 2026
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We hear your frustration and we'd like to sincerely apologize for what you’ve gone through. We take your feedback to heart and want to fix this immediately. I will be reaching out to you shortly to resolve the situation and talk through your experience directly. We appreciate your patience.

Vurdert til 5 av 5 stjerner

Customer service

When one has a question, they are answered immediately and professionally. And may I mention, answers are very informative.

4. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra LumiMeds

We really appreciate you sharing this 🌟 We’re glad our team has been quick, professional, and informative when answering your questions. Thanks for the kind words!

Vurdert til 5 av 5 stjerner

Andy was efficient and effective…

Andy was efficient and effective communicator. My experience thus far has been terrific!

27. februar 2026
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Svar fra LumiMeds

Andy will appreciate the shoutout. We’re happy your experience has been terrific so far. Thanks for sharing! 💙

Vurdert til 5 av 5 stjerner

I love the customer service

I love the customer service. I forgot to download a photo of myself and they reached out to my cell phone. They also asked me if I had any other questions and responded very quickly.

4. mars 2026
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Svar fra LumiMeds

We’re happy we could reach out and help you complete everything quickly. Thanks for the kind words! 💙

Vurdert til 1 av 5 stjerner

Defective or ineffective product received

I’ve been taking the Zepbound pen since Jan 2025. My insurance stopped covering it so I started compound tirzepitide through Lumimeds. The product I received appears to be ineffective or defective.
With Zepbound I feel full most of the week and towards the end of the week my appetite starts to come back. When I took Lumimeds tirzepitide, I didn’t get my usual (minor) side effects, the food noise is back and am very hungry (like I was before starting zepbound). I was previously taking the zepbound pen 15 mg and I took the compound dose exactly as prescribed. I’m on the max dose so an adjustment can’t be made to increase the dose. The tirzepitide compound I received doesn’t have any of the glp1 effects (like satiety) it’s supposed to have. I’m as hungry as I was before I started Zepbound. Also, these meds came to me at room temp and were not cold. The medication I received seems to be defective and ineffective. I reached out to Customer Service, and while they did respond to my email inquiry, there’s been no resolution so far. I reached out to the provider with no response yet. Based on my experience, I would not recommend Lumimeds.

2. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra LumiMeds

We’re really sorry to hear this has been your experience. We’ve requested additional information through Trustpilot so we can fully review your case with the provider and pharmacy. As soon as we receive your response, we’ll look into it thoroughly. We take concerns like this very seriously and want to make sure it’s properly addressed.

Vurdert til 5 av 5 stjerner

Very responsive fixed my error

Very responsive when I had mistakenly ordered the wrong medication and easily fixed the issue and got my medication to me expeditiously!

3. mars 2026
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Svar fra LumiMeds

So glad we could get that fixed quickly for you. Mistakes happen, and we’re happy the team was able to sort it out and get your medication to you fast. Thanks for sharing! 💙

Vurdert til 5 av 5 stjerner

Great experience

Great experience, the team made it simple to fill out the medical info and fulfillment instructions. Made the process a breeze!

3. mars 2026
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Svar fra LumiMeds

We’re glad the team made everything simple and easy from start to finish. Thanks for sharing your great experience! 💙

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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