Very shady Casino site constantly chaining their domain name and request countless documents when trying to withdraw winnings. Also under no circumstance will they close your account. Hopefully they w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Servizio top pagamenti tutti ricevuti, perfettamente vinti piu di 10.000€ l’unica pecca che non puoi prelevare piu di 3000€ a settimana essendo usuario normale non vip. Ci vogliono da 1 a 3 giorni com... Vis mer
Selskapet har svart
Wel redelijk, uitbetaling al 48 uur aan het wachten, wel goede spellen. Al meermaals documenten aangeleverd voor verificatie. Zodra de uitbetaling binnen is laat ik het weten. Wel goede s... Vis mer
Selskapet har svart
Hallo, ich bin leider auf diese Website gestoßen als ich noch minderjährig wäre und habe mehr als 2000€ verloren....es wurde weder eine Verifizierung des Alters gefordert noch ein Ausweis oder ähnlich... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Kontaktopplysninger
Nederland
- luckywave.com
Viktig informasjon
Ber kundene om å skrive anmeldelser
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Har svart på 99 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Requested my first withdrawal on the…
Requested my first withdrawal on the 28th of August and still not received can when you contact in the chat they say they are unable to help and that you are just to wait but wait for how long ? When you asked to be transferred to the team that is dealing with the funds you are unable to contact them. So far my personal experience with this app has been terrible and at this moment in time I would not recommend anyone to is this site as I am beginning to think its a scam, however I will update this review once I receive the funds but at the moment we are 3 days and counting .....update i have received my funds on the 31st of August with help from Ember who was amazing and helped and definitely put my mind at rest

Svar fra LuckyWave
Just requested my first withdrawal i…
Just requested my first withdrawal i see all the negative rating i will update with a response and my review once i hear back

Svar fra LuckyWave
keine auszahlung
~200€ rein, 100€ gewonnen (kein bonus geld) und ist nicht auszahlbar. ständig in der warteschlange und der ki-support labert von irgendwelchen hartarbeitenden spezialisten und dass man geduld haben sollte.
auf keinen fall geld einzahlen. ob ihr gewinnt oder nicht, es ist eh weg

Svar fra LuckyWave
This site is an absolute joke
This site is an absolute joke. Withdrawal takes ages and you cannot close your account. When you want to close your account you are getting in a loop with ‘VIP Manager Eva🤡’ who is not Able to close this account. I can show screenshots of 6 mails where I ask to close my account
—- update after reaction of Luckywave (27/08/2026): account still not closed. Hahaha What a Joke

Svar fra LuckyWave
Worst site ever!
Worst site ever!
DO NOT USE THIS SITE!
WARNING, DO NOT USE THIS SITE. Like everyone here, the issue relates to not being able to close account with then repeatedly sending emails if bonuses to stop you leaving I have emailed over 70 requested emails to choose about and still they won't.
They will do everything to stop you leaving or delaying payment to keep you on the site.
Please don't use this sire!!!!!

Svar fra LuckyWave
Account closure problem
It's been over a month, still no response from the support.
Account still fully available, also they keep gifting you bonuses so you get hooked.
Stay away from this site, if you suffer from gambling addiction, you might regret it later.

Svar fra LuckyWave
What a waste of time and money i was…
What a waste of time and money i was trying to withdraw my money 1100 pounds from last 5 days they kept cancelling the transactions biggest scam. Dooooo not trust this company

Svar fra LuckyWave
Not a happy happy tried to make…
Not a happy happy tried to make withdrawal and told my bank refused money being paid to my account. I contacted bank and told that no funds have been sent and have denied any funds being paid into my account

Svar fra LuckyWave
Bonus
Bonus
Sehr geehrtes LuckyWave-Support- und Finanzteam,
ich schreibe Ihnen, da es aufgrund eines Systemfehlers in meinem Konto zu einer unrechtmäßigen Stornierung meiner Gelder gekommen ist. Mir fehlen aktuell 500€ Echtgeld.
Hier ist der genaue Ablauf, der auch durch die angehängten Screenshots aus dem Chat mit Ihrem eigenen Support belegt ist:
1. 22.08.: Ich habe 500€ Echtgeld zur Auszahlung beantragt.
2. 23.08.: Ich habe einen 75€ Bonus erhalten und die Umsatzbedingungen vollständig und erfolgreich erfüllt. Der erlaubte Maximalgewinn aus diesem Bonus betrug 750€ (siehe angehängter Screenshot vom Bonusverlauf: "Bounty Drop - Umsetzung komplett 752 / 750 EUR").
3. Der Systemfehler: Ihr System hat fälschlicherweise meine 500€ Echtgeld-Auszahlung vom Vortag storniert und mit dem Bonusgeld vermischt. Ihr Support hat diesen Fehler im Chat eindeutig zugegeben und den Kontostand manuell auf 1250€ korrigiert (500€ mein Echtgeld + 750€ Bonus-Maximalgewinn). Der Support bestätigte mir das im Chat wörtlich: "Die Auszahlung von gestern storniert, obwohl das nix mit dem Bonus zu tun hat... Bitte überprüfen Sie Ihren Kontostand, er wurde korrigiert" (siehe angehängter Screenshot unseres Chatverlaufs).
4. Das Problem: Nachdem der Bonus erfolgreich umgesetzt und das Guthaben in Echtgeld umgewandelt war, habe ich 1000€ zur Auszahlung beantragt und mit den restlichen 250€ weitergespielt (und weitere 250€ gewonnen).
5. Plötzlich hat Ihr automatisiertes System die Auszahlung über 1000€ wieder storniert mit der Begründung, ich hätte das "Max Win Limit" des Bonus überschritten (siehe angehängter Screenshot der Stornierungs-E-Mail).
Das ist inkorrekt! Der Bonus war bereits lange umgesetzt und abgeschlossen. Ihr System wendet das Max-Win-Limit des Bonus fälschlicherweise erneut auf mein bereits bereinigtes Echtgeld (inkl. meiner 500€ vom Vortag) an.
Ich fordere Sie hiermit auf, mein Konto manuell durch die Finanzabteilung prüfen zu lassen, da das automatische System hier fehlerhaft handelt. Bitte erstatten Sie die mir zustehenden und unrechtmäßig konfiszierten 500€ auf mein Spielerkonto oder geben Sie die volle Auszahlung frei.
Mit freundlichen Grüßen,
Antwort an Lucky- das habe ich gemacht nur bis jetzt keine Antwort erhalten. Ebenso warte ich 5 Tage auf eine Auszahlung das ist verrückt…

Svar fra LuckyWave
Very disappointed
Very disappointed, I found the verification smooth and easy and a good variety of games which worked well also the app is easy to use.Why have I only given one star you ask ? It's now been 5 days,and I haven't had my withdrawal paid out! I purposely didn't use any bonuses so didn't have to turn my deposits over and over.I spoke on several occasions to chat and told the exact same thing everytime,in fact I think they just press an automated button that says please be patient the financial department manually process payments and I'm in a que !!!.I never get passed these comments. I checked first and all sites say this company are legit,but I am fast thinking they are illegally taking my deposits and not going to honour my withdrawal. I will update this review if anything happens ! Use this site with great caution ⚠️ It is only fair that I now put a update to my review,today I actually received my winnings in my bank account to say I'm shocked is an understatement! It took 5 days and me keeping on to them,but fairs,fair they have paid me.

Svar fra LuckyWave
Absolute scum of the earth
Absolute scum of the earth,
Makes it impossible to close you're Account 6 months of emails to close this and every excuse under the sun to why they can't. Don't waste you're time with them scammers the lot of them!!!!!

Svar fra LuckyWave
Unscrupulous and shady.They won't close your account after…
They advertise 4 stars on trustpilot.Shady company.I suspect them of rigged games. They won't close your account after numerous emails and specifically told them about the fact that I am an addict.
Update 07.10.2026 account still open.Avoid opening an account,or use an email u can dispose of..

Svar fra LuckyWave
Please do not trust this site
Please do not trust this site, they take your deposits and do not honour the terms of your withdrawel all your winnings repeatedly bounce back to the site and your charged for transactions they allow deposits with minimal personal details and then they with hold your winnings to obtain more information and personal details about you to Use in unethical and immoral ways who knows what's being done with all our personal information

Svar fra LuckyWave
I’ve been winning for three months
I’ve been winning for three months, but every time I tell them to close my account, they don't reply. It’s a totally dishonest game.

Svar fra LuckyWave
Don't use this site if you suffer from…
Don't use this site if you suffer from gambling addiction.
I joined this site and have asked numerous times to close my account as I was having gambling problems.
Not once has any of my emails been acknowledged or my account been closed. This has led me to depositing more.
I've now installed gamban and am filing cashbacks with my bank due to ignorance on their part
Edit:
Despite replying to this review I have still not received any correspondence from luckywave in regards to my account closure

Svar fra LuckyWave
Moi il mon pris 1150€ wn me disant que…
Moi il mon pris 1150€ wn me disant que j avais 2 comptes

Svar fra LuckyWave
Done the usual deposit and some…
Done the usual deposit and some more,the I started to win went to cash out for £700GB, the waited and waited and waited, keep emailing them then they said it was to much to withdraw put it back into my account on the site less than I withdraw so basically they are taking a percentage and then I gave in contacting them used what I had left won so more went to withdraw £500GB waiting for 3 days and all of sudden it appears back into my account on the gambling site went through the customer support and the said something wrong with my card account which is utter nonsense because I can deposit using the card I wanted my winnings to go back into.
Still have a withdrawal waiting to be processed using a different card account, and yet again money been transferred back to my gambling account on there site.
They don't want to pay out when you win but quick enough for you to deposit money with no problem whatsoever.
Keep trying customer support and telling them it's a con.
But its all AI generated responses.
Avoid, they don't want to pay out.

Svar fra LuckyWave
This site is fraudulent run by…
This site is fraudulent run by Lithuanias sex traffickers

Svar fra LuckyWave
Dieses Casino unbedingt meiden
Das ist die größte Frechheit, erstens man ist nur am verlieren, 30 verschiedene Spiele, zweitens will ich seid Wochen mein Konto schließen, mehrere Emails gesendet und warte seid 3 Wochen auf eine Antwort gibt es auch keine. LIVE CHAT INTERESSIERT ES GARNICHT OB MAN EINE EMAIL VERSCHICKT HAT ODER NICHT.

Svar fra LuckyWave
My honest review
Ive only just started playing on the site since i like the weekly sports bonuses they offer. Ive gave them a chance, ive deposited a few times and have received 1 withdraw as of now, it took around 3 days. I requested it on sunday morning and received it Wednesday morning. I guess theyre legit to pay you out however ive got a bigger withdrawal still processing and waiting for that one to be sent. Theres not much greatr options for live casino providers if youre inthe UK and the slots are meh however so far its legit.
UPDATE:
i thought everything was fine, they offered my a 125% VIP bet for the sportsbook, i deposited £1200 and got a £1500 free bet, i used this free bet on a tennis match at odds 2.1, it lost. Anyway who cares. You need to wager 1x your money on casino or 3x on sportsbook, i went over to the live blackjack tables to wager my money, i wagered probably 4x my amount and came out with £2245, i tried to withdraw this and they cancelled it and asked for more documents. I provided these documents then they proceeded to say i violated terms and conditions by abusing promotions. Like woah, ive claimed 2 promotions in my whole time on this site, 1 VIP free bet and 1 weekly reload free bet (both you have to deposit to claim). Anyway when they cancelled my withdraw they took away the entire profit i had made on my blackjack session, i asked them for more information on how i abused promotions and theyre refusing to provide it. Honest opinion just stay away from this site.

Svar fra LuckyWave
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.