Lower Anmeldelser 2 654

TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Dan Krych was amazing in every aspect of this loan. He was professional, clear and concise. Wonderful to talk too and made it all possible thanks to his persistence on making this happen where others... Vis mer

Vurdert til 5 av 5 stjerner

Our Agent Landon was amazing. He was familiar with a variety of programs, explained each one as he went, and walked us through the process in a way that was easy to understand. He was patient with our... Vis mer

Vurdert til 5 av 5 stjerner

Owen and the rest of the loan team through lower were amazing to work with throughout the entire process. This is my second loan through lower and the process was smooth if not smoother than the first... Vis mer

Vurdert til 5 av 5 stjerner

Mason and Sam were absolutely incredible and diligent in there efforts to push my refinance all the way to the finish line despite my current mortgage company gumming up the works as much as possible.... Vis mer

Informasjon om virksomheten

  1. Realkredittinstitusjon

Om Lower

Skrevet av virksomheten

Your place for
lower rates.

Buy - Refinance - Save - Insure

I'm buying a house I want to refinance

Let's make you a homeowner


NMLS #1124061. Equal Housing Lender. nmlsconsumeraccess.org


Kontaktopplysninger

  • 8131 Smith's Mill Rd
, 43054, New Albany, USA

  • lower.com

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very well communicated

Nick easily explained what the best options for our refinancing needs were. His team worked quickly and communicated very well and took the time to explain each step.

26. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Repeat customer with Nick, can't recommend enough

Three times now Nick has saved us thousands of dollars and helped secure us an outstanding rate or helped us with a HELOC. He makes himself available at all hours, is incredibly responsive, and makes the entire process effortless. He is an absolute pleasure to do business with.

26. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Smoothest Lending Process Ever!

My wife and I recently utilized Nick and his team for a cash out refinance. From the moment we were connected with Nick, he was able to provide us with some great "think outside of the box" solutions that we were able to utilize. Nick is also incredibly responsive to all questions and never left us hanging throughout the entire process. The underwriting process was incredibly smooth as well. Overall, we would absolutely recommend Nick for your all your home lending needs.

7. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never heard back

sounds great until you fill and application out, you speak with someone that says they will contact you back in 30 minutes with numbers but never hear anything. Sent text and called. Legally you have to supply certain docs with an application so I will be reporting you!

27. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience from start to closing!

Lower really made the whole process easy and they were really good about explaining things every step of the way! I can’t say enough about the Lower team, especially Mallory! Thank you for helping us achieve our dream of owning a home!

10. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

1.5% fee at closing, shady brokers

They charge a 1.5% fee at closing. The rates are significantly higher than other HELOC providers. The broker was dishonest.

5. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Lower

Hello Keith, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at care@lower.com. Thank you - Lower.com Customer Care

Vurdert til 1 av 5 stjerner

Very shady company

Very shady company. I applied for a HELOC and they tried to trick me and have me sign paperwork for a refi. Never once discussed this with me and when I questioned the rep he became defensive and hung up on me.

26. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Lower

Hello Heather,

Thank you for taking the time to share your feedback. We strive to provide the best service for all individuals and your feedback is taken seriously. Additionally, we want to assure you that our goal is to provide transparent and honest service to all our customers. We will send you a note personally to the email address we have on file.

Thank you

Vurdert til 1 av 5 stjerner

If I could give negative stars I would

If I could give negative stars I would. My clients were dragged along 1 month after the original closing and were told that underwriting denied the loan on the day of closing. Horrible communication from the lender.

22. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Lower

Hi Carrie! We pride ourselves on being a Top Lender in customer satisfaction. We thank you for your feedback and apologize for any unmet expectations. If you could please provide us with some more information, we will be happy to look into this for you. You may email us additional details at care@lower.com. Thank you

Vurdert til 5 av 5 stjerner

Lower is great to work with.

Kilian, Damian, Brent and Dane all were awesome and got crap done. They made adjustments on the fly to fit our situation without any trouble at all. We appreciate the hard work they put in.

9. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not trust LOWER.COM - SCAM

DO NOT TRUST THIS COMPANY. Their representatives are deceitful. They lie to you constantly. THEY ARE A SCAM! I have written proof of their lies. They have no idea how to close a loan properly. They get paid when you complete an application so they have no incentive to close it. Their Loan officer Geza Rakoczi has zero clue as to how to manage a loan process. He lied to me for 3 months about closing a refinance and never did. They couldn't close a simple refi and certainly not a large one. Do not waste your time. After failing to close my refi I asked them 7 times to transfer my appraisal to a reputable lender so they filed a 2nd appraisal on my home with an appraiser they work with to scam customers. I now have no choice but to contact an attorney, the better business bureau as well as the CFPB to review their processes. The rates they advertise are all lies. A SCAM COMPANY. RUN AS FAR AS POSSIBLE, if you value your time and sanity.

Furthermore, I want to add that Lower.com scammed me into doing a 2nd appraisal on my home as part of the "verification of the first appraisal". They promised to close my loan in just “two more days”, Geza Rakoczi and his processor Kayla Gutierrez said. They lied. They knew I would go to another lender so they filed a bogus appraisal at a lower value. Then after telling me this verification of appraisal was at their cost they tried to charge me $2700 for it. Their hope was to keep me from refinancing with another company. This will be a HUD complaint as well.

30. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Lower

Hello James, Thank you for providing your feedback. We want to apologize for any unmet expectations. Your new lender has recently reached out to us about transfering your appraisals. Thank you - Lower.com Customer Care

Vurdert til 3 av 5 stjerner

Tornado recovery nightmare

While the process working with Lower and the servicing of the mortgage by Lower have been as desired, the way that Lower has impaired my ability to recover from recent tornado damage has caused a good bit of anxiety. While I understand the need to make sure that someone doesn't just walk away from an insurance claim, Lower needs to improve the Loss Draft department and their process. The agents need to be more understanding as they are the ones standing in my way of getting my life back to normal. While they held my State Farm insurance check for 10 days to "make sure it cleared", my bank made the check from Lower available the same day. I call BS on this 10 day wait. I don't think that State Farm checks take that long to clear. I used my own money to start my rebuild process as I am tired of waiting. I am now waiting to see if Lower will release enough funds to complete repairs. They are expecting my contractor to complete 95% of the repairs with 30% of the money and then wait for 1/2 a month to get the rest of the money.

30. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

InExperienced Lender And Agents

As an experienced investor, i expected lower.com to be good, but it was the complete opposite. They first gave me 3 agents who never replied, I have to keep following up with them to schedule a showing, just nonexistent… to the point I had to find another agent who actually knew what they were doing. Lastly, the lender…. Omg… first told me I was pre approved, then said I needed certain amount of funds to close, then told me after the amount all of a sudden changed (8K difference)… it got to the point where I had a property under contract.. wasted money on inspection, to then realize the lender I was working with had no idea what they were doing and made me lose the house…. Never in years have I worked with such people who don’t know what they’re doing…

26. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Lower

Hello John, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience care@lower.com. Thank you - Lower.com Customer Care

Vurdert til 5 av 5 stjerner

Thanks Mike!

Mike Cafarella has a wide variety of mortgage programs and competitive rates. He explained our options in a way that made sense and gave us space to weigh our options. He was always available for questions. We highly recommend working with Mike and the Lower Local team for your next purchase or refi! Can't thank you enough, Mike!

22. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lower was great!

My fiancé and I are first time homebuyers, and Katie was beyond helpful from start to finish! She was always quick with a quote and more than happy to answer any and all questions we had (and trust me, there were quite a few!). Whether you're a first time homebuyer or are just looking for another property, I can't recommend Katie and Lower enough!

4. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lower.com: great option for first time homebuyers

Lower.com did a great job working through the Loan process. There were a few things that stood out:
1) My guy Geoff! He was incredibly knowledgeable and provided great customer service. I had a wide net and was even considering an investment property and he worked through everything with me. I had lots of questions, changes, and offers and he always ran my numbers. I also work a pretty non-traditional job and he was very flexible in helping me around my free time.
2) Lower.com has great communication and the online portal is very helpful. Every time another step was processed I was informed promptly and provided with my next steps. We closed quickly and efficiently.

My experience with lower was great. Their closing costs were very competitive (although I was considered a strong buyer). They also had no problem with a 30 day closing and even had everything completed a few days early. The rates might not be the absolute lowest, but they safely are average and worth it for the support and refinancing opportunity.

16. april 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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