Lovelyerica Anmeldelser 

104
TrustScore 1.5 av 5

1,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered weeks ago. Very unsatisfactory replies to emails and goods haven't arrived or received any tracking information. SCAM BUYER BEWARE!!

Vurdert til 1 av 5 stjerner

Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This app has brought me so much joy, I get great prices & good quality on so many things. Their customer service is fantastic, items often arrive well before the projected date. 99.99% of the mis-ship... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?


Kontaktopplysninger

1,5

Dårlig

TrustScore 1.5 av 5

104 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,5

Alle anmeldelser

(104)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Strawberry dress in black

Ordered the strawberry dress in black. The pink was a little too feminine for my taste. Was considering ordering the designer one, but I didn’t want to spend $500+ on a dress I may or may not like. Plus, it only came in pink. I was pretty excited to see it in black on this website & for so cheap. It looked super similar to the designer version. Read all of the reviews for help with sizing. I ordered a large & an extra large, just in case.

I was pleasantly surprised at how fast it came in, especially from overseas & with COVID restrictions still going on. I ordered it on May 31st & it came in today (June 8th).

The dress looks pretty much the same as on the website. They’re pretty sheer, even with the lining, so I think I’d have to wear a slip underneath. The “girls” are pretty exposed, so I’d wear a low cut bra with it. The material isn’t super itchy. Up close, you can tell the dress is pretty cheap in quality. Plus the sleeves (both the large & extra large) are fairly tight. Oh yeah, I can’t tell a difference in sizing. They both fit pretty much the same.

Overall, I’m pretty happy with my purchase. I’d like to return the extra large, but I’ve read that it’s such a hassle to return anything from this website. If I have too much trouble with the return, hopefully I can find someone to give the other dress to.

9. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Aileen,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Poor Order Fulfillment

Your service and order management is very poor. I do like the design of your clothing and after my first order that did not go according to the actual order I thought I would give you a second chance. The 2nd time was just as bad. My 2nd order was for 3 L sweatsuits and I received 3 XXL. Your customer service offered my an $8 credit when your website already offers more than that.

8. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Dave,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is something wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

False advertising on the size chart

False advertising on the size chart. I ordered a swim suit as an XL as I’m larger on top. It came and was pretty much a small, medium at best. It was supposed to be a bit of a more show offy bathing suit, but this was ridiculous. Also still have not gotten replied to about a refund and how to send back, it’s been 2 days.

8. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Taylor,
Sorry to make you feel depressed and have an unpleasant shopping experience!
As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
Could you provide your correct order number? We will check your order and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Poor quality!! Save your money

There is so much wrong with this seller! I purchased 4 items and all were wrong size despite using the chart. The quality is so poor you can see your underwear right through them. I’m sure after one wash they’d be destroyed. I contacted the seller and they would not send the correct size or refund my account even though they have a 30 day return policy. They had the audacity to offer a $5 gift card . I have never had such bad experience. Poor quality all around. I have a YouTube channel and TikTok with high traffic of followers and will be reviewing the clothing so no one else get taken advantage of. Shame on you LOVELYERICA

7. juni 2021
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Svar fra Lovelyerica

Dear Gleisy,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Not good

The track suit was completely different to the photo and does not seem to exist in the catalog another disappointment obvously from China!

4. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear KEVIN,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 4 av 5 stjerner

Quality of the outfits was better than…

Quality of the outfits was better than expected. Size was pretty close, had to make a couple of small alterations. Shipping time was okay. Arrived in the shipping window that was sated when ordered. Will order more products.

4. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear John,
Thanks for your great support to our store.
We work extremely hard in producing products that our customers will love and we are always looking for ways to better our service. Every feedback from our customers means the world to us. We rely on people like you to let us know what we are doing right and where we could improve.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

No returns policy

We received the dress we ordered after a couple of weeks but the colour was more orange than copper and the dress didn’t fit my daughter very well. We contacted the customer for a refund - no policy displayed , just to contact them if there was a problem. After sending photos of the unworn pristine item and the packaging we were told that it would be too costly to return so to reconsider wearing the dress or giving it to a friend. An $8 gift voucher was offered (dress was £20. This practice should not be allowed. A returns policy is always required for online sales. A costly mistake for us which we will not repeat.

3. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Karen ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 5 av 5 stjerner

SUPER SWEET PIECES OF CLOTHING THAT I…

SUPER SWEET PIECES OF CLOTHING THAT I ADORE EVERYONE SHOULD OWN A PIECE, ON THAT NOTE THERE IS AN ITEM MISSING FROM MY 1ST PURCHASE. I GUESS ITS A POPULAR SHIRT, IAM HOPING TO RECEIVE IT ALTHOUGH I WAS ASKED INSTEAD OF WAITING TO REPLACE WITH SONETHING ELSE.

2. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear HIDI ,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.We sincerely hope that we’ll have more chances to serve you.
We have sent an email to you about your rest item,could you pls check your mail and give a reply?
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Very disappointed with my order its…

Very disappointed with my order its different color then the picture they posted, the size are tooo small, and it has a hole in the pocket, i was waiting for my order hoping i get what i was waiting for 🤦‍♀️

2. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Tulai

Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Pants

Pants did not come, how they were advertised.

2. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Oca,
Sorry to make you feel depressed and have an unpleasant shopping experience!
As I checked, your order has been shipped within 24 hours after you placed the order. After sent out your package, we have emailed the tracking number so that you can track your package in time.The logistics information shows that it has been delivered to your mailbox within 14 days. Perhaps your family or neighbors have received it for you. Could you pls confirm it again?
Please feel free to contact to support@Lovelyerica.com if you have any further question. We're always here to help.
Apologize again for causing too much trouble to you.
Have a nice day!
Best regards.

Vurdert til 5 av 5 stjerner

Love my new jeans

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Leslie ,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!

Vurdert til 3 av 5 stjerner

The items ordered were significantly…

The items ordered were significantly smaller than advertised and expected. The oversized jumper is more snug fit

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Narelle ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Package never come I want a refund

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Sean ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
Your package is in transit, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 2 av 5 stjerner

Thin fabric and a pants tent

They are fairly cute but have a bit of a weird/loose crotch and are a lot thinner fabric then I expected, not real corduroy. Probably my fault since I am an aerialist but I also ripped a hole in the crotch after only a few times on my aerial silk.
Good thing I know how to sew.

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Alina ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Ítem didn’t fit

Ítem didn’t fit, it wasn’t even close. Asked for a return, and they said it would be too costly to return... that it’s a nice item and my best option it to find a friend that it fits... will never order from here again.

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Jonathan ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 3 av 5 stjerner

Nice jeans but with defects.

I bought a pair of patchwork jeans for my daughter. The site was easy to use and the jeans looked nice. Delivery took a bit longer than I was expecting but the jeans arrived ok.
They are nice. Only 3 stars as the horizontal seams on the patches of the jeans on one leg do not meet up. They are out of line, showing quality control is not what it should be.

1. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Vraiment très déçu

Vraiment très déçu, vu le prix...
Pas du tout comme sur la photo le guide des tailles ne correspond pas à celle reçu.
I can't Wear this
Bad

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Alexandre ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent you an email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Slow shipping, rude customer service. No help whatsoever.

First, it took this company a week to ship the items ordered. On day 4, I emailed requesting a tracking number. Was told to wait. On day five I requested a refund. Was told to wait. I am now in a fight with them to get a refund as the product will not reach me in time and is apparently stuck in customs somewhere. Oh yea, this is from overseas.

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Ryan ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

Very bad customer service! Be careful!

Wanted to send back the bought trouser but they try everything to make it uncomfortable for you (no return labels, no adress to send back etc) and ask you to keep the product and that it will take a very long time to refund it. And that you will not get back the whole money. Never had such a bad shopping experience before with any other shop!!!

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Karsten ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Vurdert til 1 av 5 stjerner

J'ai reçu un pantalon trop grand

J'ai reçu un pantalon trop grand. Je cherche à l'échanger mais votre adresse mail est fausse mon mail m'est retourné systématiquement...impossible de vous contacter

1. juni 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Lovelyerica

Dear Aurore ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Dette er Trustpilot

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