Reliable, punctual. Very positive experience. Fast shipping, cardboard box packaging, even if the product didn’t need the cushioning at all (I ordered lingerie). Ordered a product from the Lovehoney l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing shop with diverse offer, top discounts (I purchased my products on discount and saved!), and fast delivery! 🥳 Will purchase more 😍 Oh, and VERY DISCREET packaging. Huge PLUS 🫶🏻 btw this is... Vis mer
I absolutely love their products! They sell perfectly no matter where you purchase items and their deliveries are quick and efficient! I had a package go from Germany to Ireland in less than a week d... Vis mer
Waste of money unfortunately. A dairy milk would have done more for us. Very disappointing
Selskapet har svart
Informasjon om virksomheten
- Butikk med sexleketøy
- Butikk for erotiske artikler
- Butikk med erotiske klær
- Dameundertøysbutikk
- Undertøysbutikk
Om Lovehoney
Skrevet av virksomheten
👋 Welcome to Lovehoney! We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Kontaktopplysninger
3,9
Bra
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Missing Parcel
Missing Parcel – Order Marked as Delivered
Hello,
I have previously placed an order through your website, which was delivered without any issues. However, with my second order, I am experiencing a problem.
According to the tracking information, the parcel has been marked as delivered by the postal service, but I have not received it. I have checked thoroughly around my property and surrounding areas, and there is no sign of the delivery.
As the parcel appears to be missing, I am unsure of its whereabouts. I am currently awaiting a response and would appreciate your assistance in investigating this matter and advising on the next steps.
Thank you for your attention to this issue. I look forward to your reply.
Kind regards,
Ryley Armandine
5. januar 2026
Svar fra Lovehoney
Hi there,
I am so sorry you have not received your order as of yet.
I have reached out to you via email to resolve this matter.
Apologies for any inconvenience caused.
Kind regards,
Lovehoney Customer Care
Svar fra Lovehoney
Hi Athan,
I'm sorry to hear that you have not received what you requested. We are waiting on our reply to assist that we sent on yesterday.
Please respond to that email or write us at customercare@lovehoney.co.uk.
Kind Regards,
Lovehoney Customer Care
Pleasant customer service
After problems with a delayed order, customer service promptly reached be to resolve the issue.
4. januar 2026
Svar fra Lovehoney
Hi there,
I'm sorry to see your order is running late.
Unfortunately delays can occur at customs which seems to have been the problem with this order.
We have fed this back as this is not the service we aim to provide.
We have contacted you directly to get a gift voucher or refund organised.
Apologies for any inconvenience caused by this delay.
Kind regards,
Lovehoney Customer Care
It never arrived
It never arrived. Still in customs. I ordered from what I thought was an Irish company to avoid this very thing.
4. januar 2026
Svar fra Lovehoney
Hi there,
Thank you for contacting Lovehoney.
I'm sorry to see your order did not arrive as expected.
I can see this is now being returned to sender due to an issue with the address.
We have contacted you directly to get a replacement or refund organised.
Apologies for any inconvenience caused.
Kind regards,
Lovehoney Customer Care
Love this site ❤️
I'm so glad I found this site, it has helped me learn more about what I like and how to do it by myself or with my partner.
1. januar 2026
I haven't received yet my order .
I haven't received yet my order .This is unacceptable.
I am asking for day of arrival and I haven't received any reply 😕
20. desember 2025
Svar fra Lovehoney
Hi there,
I am so sorry you have not received your order as expected as well as the late reply.
I have reached out to you via email to resolve this matter.
Apologies for any inconvenience caused.
Kind regards,
Lovehoney Customer Care
mi pedido nunca llego y no me reembolsaron
mi pedido nunca llego y ademas cuando pedi el reembolso no me lo dieron
17. desember 2025
Svar fra Lovehoney
Hi there,
I'm sorry to hear you have not received your order.
I can see the order was refunded in full on the 31st of December.
Apologies for any confusion caused.
Kind regards,
Lovehoney Customer Care
Great service
Great service. Prompt delivery. Discreet packaging. Love my new item.
31. desember 2025
Discretion and good products
The products that were recommended to me have great packaging and the discretion that lovehoney uses in packing them is impeccable
31. desember 2025
Said the package was delivered
Said the package was delivered, not telling where or how to get it. Not answering mails. Sending too much mails with the lovehoney name and everything.
30. desember 2025
I paid 15€ more for fast delivery…
I paid 15€ more for fast delivery (2working days) and got it after fifth day
30. desember 2025
Svar fra Lovehoney
Hi there,
We're so sorry to hear that your order arrived later than expected. We are working alongside our carriers to make sure that orders are delivered within their estimated delivery time frame but can understand how frustrating it would be when this hasn't happened in your case.
Our Customer Care team has refunded your shipping costs and contacted you directly in regard to this.
Kind regards,
Lovehoney Customer Care
Never received item
30. desember 2025
Svar fra Lovehoney
Hi there,
We're so sorry to hear that you haven't received your order and can understand how frustrating that must be.
Our Customer Care team has reached out to you directly to see if we can get this resolved to your satisfaction.
Kind regards,
Lovehoney Customer Care
I've tried , but there are many other user friendly shops . Not a fan!
The browsing & purchasing is straightforward on Lovehoney, but the delivery was long, and the returns process was something else. AI kept refering to a link that didn't recognise an Irish address, it didn't provide with the shipping address nor indicated the fees.
It was getting closer to the returns deadline date when I eventually got am email response to my enquiry from an actual live person , adding that it may take up to 14 days to reach them. So whose failure that is and whose pocket will suffer I have to ask.
26. desember 2025
IM STILL WAITING FOR MY PRODUCT!
29. desember 2025
Svar fra Lovehoney
Hi there
I am very sorry to hear you have not received your order.
I have contacted you directly in regards to this now.
Kind Regards
Lovehoney Customer Care
Everything great
The service was fast and very discrete. Well packaged . Products are great
29. desember 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.