Lovehoney Anmeldelser 

2 595
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Reliable, punctual. Very positive experience. Fast shipping, cardboard box packaging, even if the product didn’t need the cushioning at all (I ordered lingerie). Ordered a product from the Lovehoney l... Vis mer

Vurdert til 5 av 5 stjerner

Amazing shop with diverse offer, top discounts (I purchased my products on discount and saved!), and fast delivery! 🥳 Will purchase more 😍 Oh, and VERY DISCREET packaging. Huge PLUS 🫶🏻 btw this is... Vis mer

Vurdert til 5 av 5 stjerner

I absolutely love their products! They sell perfectly no matter where you purchase items and their deliveries are quick and efficient! I had a package go from Germany to Ireland in less than a week d... Vis mer

Vurdert til 1 av 5 stjerner

Waste of money unfortunately. A dairy milk would have done more for us. Very disappointing

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med sexleketøy
  2. Butikk for erotiske artikler
  3. Butikk med erotiske klær
  4. Dameundertøysbutikk
  5. Undertøysbutikk

Om Lovehoney

Skrevet av virksomheten

👋 Welcome to Lovehoney! We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!

At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.

Your privacy is our priority, so that's why all orders are dispatched in plain brown boxes, ensuring your intimate journey remains your little secret.

We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.

At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.

For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.

Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(2 595)

367 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Still haven’t received my order

Still haven’t received my order

21. januar 2026
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Svar fra Lovehoney

Hi Christina,

We are sorry to hear that you have not received your parcel.

We have contacted you directly to get this sorted for you.

Kindest regards,

Lovehoney Customer Care

Vurdert til 2 av 5 stjerner

The customer service takes too long to…

The customer service takes too long to respond (I had to send a reminder several times) and is very difficult to reach. They offer on their webpage "chat or email" but when you click on it, there is no email option, just an AI ! And it is very difficult to pass it and get to a human being if you do not have an order number. And even if you have one, I do not want to waist time on AI before I get to a human. I also want the option to email. Also, my parcel never arrived and they never explained to me why, they just issued a gift code for a new product. Not my type of company, I expect much better customer service.

12. november 2025
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Svar fra Lovehoney

Hi there,

Thank you for contacting Lovehoney.

I am very sorry to hear that you have experienced issues getting in touch and you did not receive your order.

I have checked and can see we issued a gift voucher as this is the payment method you used for the order.

My apologies again for any inconvenience caused.

Kindest regards,

Lovehoney Customer Care

Vurdert til 5 av 5 stjerner

Smooth and reliable service

First time purchasing from a company that makes products like this and I was holding my breath to see if it would all work out nicely.
It did! The delivery took some time, mainly because it took forever to somehow even arrive in my country, but once it did, yay! It was here.
After owning the things I bought some time, I have to say, good quality, better than expected actually!
Will definitely purchase from the again once I am up for new experiences :)

29. desember 2025
Vurdert til 2 av 5 stjerner

Lost item

I had ordered one of the calendar boxes on the site and I ordered it in November, knowing that the calendars would have been sold out by Christmas time. The item seemed lost, to anyone who could see the tracking number, but I had to wait two more weeks from the estimated date of arrival, which was already three weeks after the order, to contact them about it.
The item never came and of course it was sold out and I couldn't find anything similar. Thankfully I got a full refund. Maybe if they could actually take a look at the tracking and had communicated with the delivery company earlier, I could have gotten my order.

13. november 2025
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Svar fra Lovehoney

Hi there,

Thank you for contacting Lovehoney.

I'm sorry to see that your order did not arrive with you.

Unfortunately, we do have to allow this extra time for orders to arrive, as often they are held up at customs, meaning they will arrive just later than expected.

I can see on this occasion the order did not arrive with you, and a full refund was processed.

I apologise for the inconvenience caused by this delay.

Kind regards,

Lovehoney Customer Care

Vurdert til 1 av 5 stjerner

Order never arrived

6. januar 2026
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Svar fra Lovehoney

Hi there,

Thank you for contacting Lovehoney.

I'm very sorry to see that your order has not arrived with you.

I can see this has been refunded in full after it was returned to sender whilst in transit.

Apologies for any inconvenience caused by this.

Kind regards,

Lovehoney Customer Care

Vurdert til 1 av 5 stjerner

Wery wery bam

My delivery address is: Israel,
Tzfat Street 76, Apartment 10,
Postal code 4930279.
Please treat this matter as a priority and provide a clear response.
Thank you.
Sincerely,
Mark.
Good afternoon, I don't understand, what are you mocking me for, I'm an old man after surgery, I send you the exact address 3 times, and you write me the exact address 3 times, I send you 3 times, how much can I send the parcel? I want money, I need to make this one. This manipulation with tea is enough for me to write letters, send me the device already, I wrote you the address 100 times, I send it 4 times, I need to write to your CEO, then you will understand what needs to be done, not written.

пн, 19 янв. 2026 г., 09:41

15. desember 2025
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Svar fra Lovehoney

Hi there,

I am so sorry you have not received your order and for the lack of a proper response from us.

I have reached out to you via email to resolve this matter.

Apologies for any inconvenience caused.

Kind regards,
Lovehoney Customer Care

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv