I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you. My cot bed base broke and they sent me a... Vis mer
Selskapet har svart
Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente. A seguito di un piccolo problema di un pa... Vis mer
Selskapet har svart
I bought a cot bed from Facebook but it had some pegs missing to hold the bottom panel up, i couldn't figure out what they were called so I contacted Love for Sleep and they very kindly sent me the... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Love For Sleep is a premium nursery furniture brand, born in London in 2015 and designed and manufactured in Europe to the highest standards. We specialise in high-quality nursery furniture and baby sleep products, including cot beds, baby cots, next-to-me cribs, toddler beds, cot mattresses, bedding sets, baby blankets and other essentials for babies and young children. Our products are designed with comfort, safety and everyday family life in mind. Many of our furniture pieces are crafted from FSC-certified solid wood and made to meet strict safety standards, giving parents confidence and peace of mind when choosing products for their child’s nursery. At Love For Sleep, we believe that outstanding quality should be accessible to every family. We focus on beautiful design, durable materials, practical functionality and excellent customer service, making it easier for parents to create a safe, stylish and cosy sleeping space for their little ones. Designed with love, because every child deserves a great night’s sleep.
Kontaktopplysninger
LOVE FOR SLEEP LTD, Unit 6 Stewartby Business Park, Broadmead Road, MK43 9ND, Bedford, Storbritannia
- contact@loveforsleep.co.uk
- loveforsleep.co.uk
4,8
Enestående
280 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Exceptional customer service!
We contacted love for sleep nearly 3 years after our original purchase as we had moved house and lost some fixings to convert the cot bed back to cot for our second child.
The team responded within a few hours and within a few days we had a new complete set of all the fixings we needed.
Most grateful and what exceptional customer service, would highly recommend and will definitely use again!
21. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Love For Sleep
Dear David,
We appreciate your kind words about our customer service. It's great to hear that we could promptly provide you with a new set of fixings for the conversion of your cot bed, and all of it was free of charge. If you ever need further assistance or have more inquiries in the future, we'll be here to help.
Thank you for recommending Love for Sleep! We look forward to serving you again!
Warm regards,
Team LFS
Great product
Great product! Using the same cot bed for my new baby and is in perfect condition. Also team weee lovely enough to send new screw free of charge when I could not find them to reassemble the cot bed
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Love For Sleep
Hi Sharna,
Thank you so much for your wonderful feedback! It's great to know that our team could assist by sending new screws free of charge. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support!
Best regards,
Team LFS
Svar fra Love For Sleep
Dear Lucy,
Thank you for your positive feedback!
We're delighted to hear that you had a quick and hassle-free delivery experience. It's great that the assembly was easy and you find the cot fabulous.
Best regards,
Team LFS
Very quick to respond to my query and…
Very quick to respond to my query and sent out a replacement part when it was of our own fault and not theirs.Will use again for my boys first proper bed.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Love For Sleep
Dear Elanor,
Thank you for taking the time to share your positive experience with us!
We're pleased to hear that we were able to respond quickly to your query, provide a free replacement part and resolve your issue. If you have any further questions or needs, feel free to reach out.
Thanks for choosing us!
Warm regards,
Team LFS
Good quality of product and professional service
My delivery was delayed by a day but they have dealt with it professionally and sent out a small gift due the small delay. My order was packaged nicely and quality look good.
23. november 2023
Svar fra Love For Sleep
Dear Shazia,
Thank you for your feedback. We apologise for the one-day delivery delay but are pleased you found our resolution professional. We appreciate your understanding and hope the small gift compensated for the inconvenience. Your positive remarks about the packaging and product quality are valued. If you have further comments or need assistance, feel free to reach out.
Best,
Team LFS
Looking for a reasonably priced cot…
Looking for a reasonably priced cot that turns into small bed when time comes. This ticked all the boxes.
Ordered delivered within short time great.
16. november 2023
Svar fra Love For Sleep
Dear Robert,
We appreciate your positive feedback! It brings us joy to know that our product not only met your requirements but also offered a reasonable price. The fact that your order was delivered promptly adds to our satisfaction. Should you have any further needs or questions in the future, don't hesitate to get in touch. Your satisfaction is our priority.
Best regards,
Team LFS
Good price
Good price, quick delivery, easy to put together . My only negative is some of the wooden cot bars are a bit rough to the touch .
19. november 2023
Svar fra Love For Sleep
Dear Kizzy,
Thank you for your feedback! We're pleased to hear you found our product at a good price, with quick delivery and easy assembly. We appreciate your input regarding the wooden cot bars and we assure you that we will look into your feedback in more detail and address it accordingly.
If you have any further comments or if there's anything else we can assist you with, feel free to let us know.
Best regards,
Team LFS
My experience
At first I had trouble with the delivery company and I had to wait some time to get my order. But, once I got in contact with the Love For Sleep company, they were extremely helpful and straight away started to work on the problem We had. We even got a small gift from the company for the inconvenience caused. After how it ended I have to say, problem can come up at anytime, but for me the most important gesture is, if the company takes the responsibility and their time to fix the problem(which was caused by the delivery company and not
even by them). Nowadays I believe, it doesn't always happen by all companies! So at the end I have to say this company definitely has a professional behaviour and a good customer service!
19. november 2023
Svar fra Love For Sleep
Dear Alexandra,
Thank you for sharing your experience. We apologise for the initial delivery issues and appreciate your patience.
We're pleased that our team swiftly addressed the problem and we hope the small gift helped ease any inconvenience. Despite challenges, we believe in taking responsibility and providing excellent service.
We value your recognition of our professional behavior and excellent customer service. Your feedback is appreciated and we look forward to the opportunity to serve you again in the future.
Best regards,
Team LFS
Svar fra Love For Sleep
Dear Lin,
Thank you for your feedback! We're pleased to hear you're happy with your purchase and the quick delivery. If you have any further comments or if there's anything else we can assist you with, feel free to let us know.
Best regards,
Team LFS
Beautiful cotbed and very pleased with…
Beautiful cotbed and very pleased with it. Delivery was also fast.
13. november 2023
Svar fra Love For Sleep
Dear Sureena,
We are glad that our product, as well as our delivery service, met your expectations. If you have any further comments or if there's anything else we can assist you with, feel free to let us know.
Thank you for sharing your feedback, it means a lot to us.
Best regards,
Team LFS
Value for money. Thankyou
I placed my order and within a day I'd received confirmation as to when it would be delivered, which it was and on time.
And gently lifted into my hall way.
Really courteous courier..
Item I bought is 👌 easily assembled and value for money.
5. november 2023
Svar fra Love For Sleep
Dear Lorraine,
Thank you for your feedback! We're delighted your order process was smooth and the delivery was on time with courteous service. We're pleased the item is easily assembled and provides value for money. If you have more feedback or need assistance, feel free to let us know.
Best regards,
Team LFS
Very good service and efficient delivery
5. november 2023
Svar fra Love For Sleep
Dear Victoria,
Thank you for your feedback! We're pleased to hear that you experienced very good service and efficient delivery. Your satisfaction is our priority. If you have any further comments or if there's anything else we can assist you with, please let us know.
Best regards,
Team LFS
Great company, would recommend
We received the cot we ordered within just a matter of days and with tracking information. The cot itself is lovely and great quality! It was fairly easy to assemble too. Very happy with the options that were available.
13. oktober 2023
Svar fra Love For Sleep
Dear Simone,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our company and the fact that our product met your expectations in terms of quality and assembly. Your recommendation is much appreciated. If you ever need assistance or have further feedback, feel free to reach out.
Best regards,
Team LFS
Lovely ☺️
Lovely ☺️
ordered the grey cot bed and mattress for my little one and its beautiful. highly recommended!
17. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Love For Sleep
Dear Sepi,
We're thrilled to hear that you find it beautiful. Your recommendation means a lot to us. If you have any further needs or questions, feel free to reach out. Happy parenting!
Best regards,
Team LFS
Very good service and friendly delivery…
Very good service and friendly delivery driver, never heard of this site but will be ordering again, and good quality, thankyou
13. november 2023
Svar fra Love For Sleep
Dear David,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our service and found our delivery driver friendly. We look forward to serving you again, and we appreciate your support.
Best regards,
Team LFS
the bed it self seems good quality but…
the bed it self seems good quality but the colour was totally different when it arrived. in the picture it looks dark grey and a darker shade of brown but it’s light grey and almost white.
8. november 2023
Svar fra Love For Sleep
Dear Sultan,
We appreciate you taking the time to share your feedback.
Regarding the colour, the representation on the website accurately reflects the actual product and colour. To provide a realistic experience, we showcase the product in a room with varying sunlight angles, resulting in shadows on some parts and brighter spots on others, just as it would appear in a real environment. Additionally, due to differences in device screen brightness, the colour may appear brighter or darker in some cases.
Your satisfaction is of utmost importance to us. If the colour doesn't meet your expectations, please contact our Customer Team to arrange a free return.
Thank you for your understanding.
Best regards,
Team LFS
Great experience
Great experience, very reasonably priced cot with a draw. Arrived with 24 hours of ordering, which is impressive. Our baby is sleeping very well in the cot. Thank you for fab service. Recommended company and cot.
8. november 2023
Svar fra Love For Sleep
Dear Zain,
Thank you for your wonderful feedback! We're thrilled to hear about your great experience and that your baby is sleeping well in the cot. We appreciate your recommendation and are glad that our service met your expectations. If you have any more needs in the future, feel free to reach out.
Warm regards,
Team LFS
Svar fra Love For Sleep
Dear Sean,
Thank you for your feedback! We're delighted to hear that you found our product great and we appreciate your positive comments about our service. Your satisfaction is our priority!
Best regards,
Team LFS
Wrong colour late delivery …
I order dark Grey and got delivered Dove grey, i choose next day delivery and it came 3 days late, I didn’t had place to put my baby for 1 night just coz of your nonsense management.
6. november 2023
Svar fra Love For Sleep
Dear Umer,
Thank you for your order and feedback.
While 99% of our orders are delivered within 24 hours through next-day delivery, occasionally circumstances beyond our control may extend the timeframe to 48 hours, as was the case with your delivery. We apologise for the additional day it took but your order was still delivered on time within our specified timeframe as stated on our website.
Regarding the color, the representation on our website accurately mirrors the actual product. We present the product in various lighting conditions to offer a realistic experience. Device screen brightness differences can also impact color perception.
Your satisfaction is crucial to us and if the color doesn't meet your expectations, please contact our Customer Team for assistance in arranging a return.
Thank you for your understanding.
Best regards,
Team LFS
Can't fault anything
Can't fault anything, the cot I received was exactly as pictured, I always get worried ordering bigger things online incase of damages or not as described, cot arrived with no damage it was delivered on the day it said it would be very smooth and easy transaction, Thanks
3. november 2023
Svar fra Love For Sleep
Dear Sally,
Thank you for your positive feedback! We're thrilled to hear that your cot arrived exactly as pictured and we appreciate your kind words about the smooth and easy transaction. If you have any more needs in the future, feel free to reach out. Thanks again!
Best regards,
Team LFS
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.