Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am from the US and I have been buying from Lordgun for a couple of years on all my bike parts, even after the tariffs. Their pricing is really good especially on European products like Tufo, Schwalb... Vis mer

Vurdert til 5 av 5 stjerner

Har købt 3 gange, alt har været perfekt, en af gangen blev ordren sendt i to forsendelser og jeg troede at de havde glemt en vare så jeg skrev til Lordgun og fik hurtigt svar at varen kom med en anden... Vis mer

Vurdert til 1 av 5 stjerner

I received the wrong size tire. I ordered one tire in a 30mm width and another in a 28mm width--I received two 28mm tires. When I informed Lordgun they asked for photos of the tires, the packaging (th... Vis mer

Vurdert til 5 av 5 stjerner

Very Competitive prices, prompt delivery from Italy to UK and I always find what my bike needs on an easy to navigate web page.

Informasjon om virksomheten

  1. Kjøretøy og transport

Skrevet av virksomheten

LordGun. products and accessories of the best brands for bikes, cycling and mountain bike. Competitive prices and excellent after sales service.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

545 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(545)

158 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Hit with massive import duty fee

I have ordered several things from Lordgun in the past several months to the US.

They are legitimate company and when the items I have ordered have reached me they have been in the described condition.

The problem I have experienced is with how they have handled the customs situations with the US.

While they do have a warning that their items are shipping from the EU when you purchase from the US and they ask you to acknowledge this, I have run into issues where they have not communicated that the items they have sold me are originating in China (not in the EU) and has created a separate set of issues at customs.

When I reached out to them they acknowledged that they did not communicate this information about the product originating in China, yet continued to say that the responsibility for customs duties caused by the items country of origin rest on the buyer.

As there is no way for us buyers to know with this company where the goods are originating I would advise US shoppers to avoid buying from here else you will risk a very expensive import duty fee.

Hopefully they will eventually become more transparent and acknowledge their role in creating these very annoying situations.

***additional***

Their comments below illustrates my point, they do not communicate important information about the places they do business and say stuff like “it’s the buyer’s responsibility to figure out what their import duties will be” without giving you the information upfront to do that calculation.

If you are based in the US do not buy from them, they are too difficult to work with!

27. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Lordgun

Svar fra Lordgun

Dear customer,
Thank you for contacting us and sending us feedback.
We understand your concern regarding customs or duty charges. Please note that any import duties, taxes, or customs fees are determined by the destination country’s authorities and are outside the control of the seller. Because these fees vary depending on local regulations, the seller cannot predict or calculate them in advance.
We always recommend that international customers check with their local customs office to understand any potential charges before ordering.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Kind Regards
Lordgun Team

Vurdert til 5 av 5 stjerner

Never had a problem

Never had a problem they get order correct every time and their prices are great and they’re shipping to United States is pretty quick

29. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We purchased two Carbon-Ti X-Carbon…

We purchased two Carbon-Ti X-Carbon Rings from Lordgun. We are USA customers. We received two items that would not work with our bicycles and promptly returned the items to Lordgun for a refund or exchange. However, Lordgun has refused to provide UPS the proper import information and 30 days later, the items are still sitting on the UPS warehouse! We had to file a dispute with PayPal to see if we could get any resolution. You keep insisting and replying to our feedback saying "Lordgun cannot contact the courier or the customs instead of the client because, as we are not the sender, they would not accept our request." This is NOT correct as per UPS. YOU as the receiver has to contact them for International Duty Relief Documents they need from you. We as customers ALREADY paid shipping, you have to accept the merchandise in your country, which you refuse to accept!

18. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Lordgun

Svar fra Lordgun

Dear customer,
thank you for contacting us and sending us feedback.
Return parcels are at the client's responsibility. In case the parcel is stopped at customs, the client must contact the courier service used in order to understand what is required for custom clearance. In case specific paperwork is requested from the recipient, the customs must contact our assistance directly.

Unfortunately Lordgun cannot contact the courier or the customs instead of the client because, as we are not the sender, they would not accept our request.
Kind Regards
Lordgun Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, fast shipping to the USA, no issues! Have purchased before from Lordgun and has always been a good experience, good communication as to shipping, status etc.

18. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super Shipping

I ordered a new radial mt bike tire from Lordgun on the same day I ordered another radial tire from a USA based company.
The Lordgun shipment arrived one day earlier to my SW Missouri USA location than did the USA based shipment. AND the Lordgun shipping cost was less expensive.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tyres and apparel

Fast delivery and everything in line with what was ordered. Also the price was very interesting.
The choose was very wide and also a lot of brands available.

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I am writing to express my…

I am writing to express my disappointment regarding a recent order. I never received the product, yet I was still charged for it. On top of that, I was billed an additional $380 by UPS, which is completely unreasonable and unacceptable.

This experience has been incredibly frustrating,

11. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Lordgun

Svar fra Lordgun

Dear customer,

Thank you for your feedback. We are sorry to hear about your frustration regarding this order.

Unfortunately, based on the information provided, we are currently unable to locate the order in our system. Please note that payment for the order is collected at the time the purchase is placed.

Regarding the additional charges requested by UPS, for shipments outside the EU, customs duties and import fees are determined by local customs authorities and collected directly by the courier prior to delivery. These charges are not controlled or collected by us.

Please also note that payment of customs charges is subject to a deadline set by the courier. If the fees are not paid within the required timeframe, the shipment cannot be cleared through customs and therefore cannot be delivered.

We kindly invite you to contact UPS as soon as possible to verify whether payment of the customs charges is still possible and to proceed with the customs clearance process. If you would like us to further investigate the shipment, please contact our customer service.

Kind Regards
Lordgun Team

Vurdert til 5 av 5 stjerner

Give Lordgun a try, you'll be glad you did

This is my first time to buy something from Lordgun but not my last. The schwalbe tires that I ordered were a fantastic price with unbelievably quick shipping. From order to receiving them was only about 3 days to Maryland! I don't know how they do it, but I'm glad they do!! Thank you!!

21. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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