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Lola's - Westminster Anmeldelser 

127
•
TrustScore 4.5 av 5

4,4

Kakeforretning
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Beliggenhet

Bytt filial

Bridge Street, Westminster Station, SW1A 2JR London, England, GB

•
44 20 4587 4776

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Vis mer

Vurdert til 5 av 5 stjerner

offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Vis mer

Vurdert til 5 av 5 stjerner

Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven... Vis mer

Vurdert til 5 av 5 stjerner

My father took the delivery, as I was out food shopping with my now wife for our wedding. He said nothing but good things - the delivery went perfectly. The cake itself was amazing. A red velvet with... Vis mer

Informasjon om virksomheten

  1. Kakeforretning
  2. Bakeri
  3. Muffinsbutikk
  4. Matlevering på nett
  5. Takeaway
  6. Bryllupskakeleverandør

Om Lola's - Westminster

Skrevet av virksomheten

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Skrevet av virksomheten

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Kontaktopplysninger

  • Bridge Street, Westminster Station, SW1A 2JR, London, England, Storbritannia

  • 44 20 4587 4776

4,4

Enestående

TrustScore 4.5 av 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(127)

5 744 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Good experience

Easy to order, delivery was on time & the driver even said happy birthday to recipient of the cake as it was a gift which was a cute gesture. They were one of the few companies that deliver on a Sunday too which I was struggling to find. 👍🏽

13. november 2023
Vurdert til 5 av 5 stjerner

Love love love

Loved the cake, tasted and looked great for my daughters birthday, perfect size for the party. Customer service was fab. I picked up the cake from Walthamstow, not Westminster.

5. oktober 2023
Vurdert til 4 av 5 stjerner

Celebrando los 18 en London

Excelente producto en cuanto a calidad, presentación y por lo que me trasladan sabor, textura, tamaño... Un éxito!! Cabe destacar que la inscripción sobre la misma solicité fuera en español y se cumplió a rajatabla.
El único pero es que la noche anterior intenté anular el envío y recogerlo en tienda pero no obtuve respuesta. La mañana de la entrega fui informado desde muy temprano de que el producto estaba en curso y sería entregado en el horario establecido, sin aludir a mi email de la noche anterior de manera que tuve que asegurarme que en el horario de entrega hubiera alguien en la casa. Mal menor, seguiría recomendando comprar aquí sin ninguna duda.

7. oktober 2023
Vurdert til 4 av 5 stjerner

Very good cake however the place was…

Very good cake however the place was about to close when I went to collect it, 2 hours ahead of closing time because "we've ran out of cupcakes so there is no point being open". Came just on time and the lady said she was gonna call me. That did leave me wondering...what would have happened if I'd gone 5 minutes later? Was I close to showing up to my gf's birthday without her cake??

Again, great tasting cake but i'll take precautions when ordering again

18. september 2023
Vurdert til 1 av 5 stjerner

quite negative experience

quite negative experience.
at the time of pick up, I was informed that the cake could not be delivered as stuck in the fridge.
long story short- after spending 1 hr on the phone with customer service, a different cake was managed to be found from a different store and delivered.

12. september 2023
Logoen til Lola's - Westminster

Svar fra Lola's - Westminster

Hello Gabriella,

Thank you for taking the time to give us your feedback.

I am very sorry that your collection experience was negative on this occasion. I can assure you this is not something that is usual with us at all.

I can see that you have been in contact with us with regards to this issue and your complaint has since been resolved. Steps have also been taken to ensure something like this prevented in the future.

If there is anything else we can help with please feel free to get back in touch.

Kind regards,

Samina

Vurdert til 4 av 5 stjerner

Canadian Customer…

As a second time international customer, it would be nice to receive a discount code every now and then. My family lives in the UK and I often use your services to celebrate various occasions.

4. september 2023
Vurdert til 3 av 5 stjerner

Tasty cupcakes but fell apart in transit

Very tasty mini cupcakes. However, I kept them upright the whole time, but they didn’t stay in the slots in their box and so fell over and got a bit mashed up. Not so great presentation for a colleague’s birthday! Also, it would be good if they provided boxes of 6 or 9. 12 is too many for those with small office teams, and there often ends up being wastage. But you can see why they wouldn’t want to introduce that!…

12. september 2023
Logoen til Lola's - Westminster

Svar fra Lola's - Westminster

Hello,

Thank you for taking the time to leave us a review.

I am so sorry to hear that your cupcakes were damaged on your journey and for the disappointment this caused.

I can assure you that I will be passing your feedback across to the relevant teams to be reviewed.

In regards to our box sizes, we do offer smaller boxes for in store purchases, we offer boxes of 2, 4, 8, 12 and 24 for our tiny cupcakes.

I will be in touch shortly to discuss your order further.

Best wishes,

Chloe

Vurdert til 5 av 5 stjerner

The cupcakes, are very tasty, Moist and pretty

Firstly, the young lady Nicki, who i placed the order with, was very helpful and friendly. The cupcakes are very tasty, moist and very pretty. The delivery wad on point, all 32 cupcakes was delivered without any damaged.👍
Thank you for your service.
Please try making some RUM cupcakes it can be done☹🙏

15. august 2023

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