Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... Vis mer
Beliggenhet
Bytt filialUnit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Vis mer
Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... Vis mer
The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... Vis mer
Informasjon om virksomheten
Om Lola's - Lola's Canary Wharf
Skrevet av virksomheten
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet av virksomheten
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktopplysninger
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Storbritannia
- +44207 516 0534
4,6
Enestående
595 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use website
Easy to use website. Unhappy about paying extra fee even if customer collects own cake from store.
21. juni 2026
Great taste and overall quality
Great taste and overall quality. Easy to order and collect.
10. juni 2026
The cake looked and tasted great &…
The cake looked and tasted great & great convenience to be able to collect.
17. juni 2026
Friendly good service
Friendly good service
Delicious healthy vegan cupcakes
Love Lola’s cake
10. mai 2026
Lovely
Lovely, friendly service. Gorgeous cakes. Though I notice there’s less icing than there used to be!
14. mai 2026
The cakes are spectacular
The cakes are spectacular! Just a bit upsetting that they need to charge £2.50 for delivery to store when you are even doing the pick up yourself if the order is under £29. Seems not right ...
1. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Great looking cake BUT cheap buttercream and stale cake
Beautiful looking vegan lemon & blueberry bow cake, but the taste was awful. Really cheap buttercream that just tasted of butter, the cake itself was stale. We couldn't finish it. So disappointing as i love Lolas cakes usually, I have tried so many other cakes from them which were really good and tasty. This vegan lemon & blueberry bow cake was a new one for a i wanted to try for a birthday gathering, hugely disappointing
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lola's - Lola's Canary Wharf
HI Nguyen, Sorry you didn't enjoy the cake. If you can drop us a quick email to hello@lolascupcakes.com, we will ensure we refund the cake, and give you an opportunity to try something else. On this occasion we didn't hit the spot, but we'd like to have an opportunity to bake for you again. Asher
Amazing cakes with great taste which u…
Amazing cakes with great taste which u can buy upfront or otherwise
20. april 2026
Best gluten free cakes
The gluten free cakes are the best from everything I’ve ever tried before. Both Red Velvet and Banoffee cakes were delicious and everybody enjoyed it.
24. april 2026
Great Gender Reveal Cake
ordered a gender reveal cake 24hrs before the event & was very impressed with the result & quick service. great appearance & taste plus reasonably sized for the amount of people served - was initially worried i needed bigger but this was not the case!
20. april 2026
Lovely made cake
Lovely made cake , and it tasted beautiful it was very animated and pretty. Everyone was really impressed especially the Birthday Boy.
6. april 2026
Chocolate Heaven cake was delicious!
Chocolate Heaven cake was delicious choice for husband's 50th birthday!
28. mars 2026
Beautiful vegan cake
Beautiful vegan cake
Perfect to celebrate a colleague's milestone birthday with the team
20. mars 2026
Good cakes but staff was super rude
15. mars 2026
Svar fra Lola's - Lola's Canary Wharf
Hello Flavi,
Thank you for letting us know about your experience at our store.
I will email you shortly to find out about your time in store, I am sorry the team were not as accommodating as expected.
I hope to hear from you soon.
Best wishes,
Alice
Cupcakes were good but service at…
Cupcakes were good but service at Canary Wharf store was dire.
Provided cupcakes in a brown paper bag rather than a nice bag that I could see behind the counter despite these being a Mother’s Day gift. You get nice bags at hummingbird bakery.
Staff were also not very attentive and let people queue jump.
14. mars 2026
Svar fra Lola's - Lola's Canary Wharf
Hello,
Thank you for taking your time to review Lola's.
I am so sorry to hear your experience wasn't as expected.
We do offer bags for the orders as close to the suitable size as possible, I am very sorry on this occasion the branded bag was not available for you and that you felt store staff was not very attentive.
I will ensure this feedback is passed onto the store and area managers to review and see why this could have happened and to ensure we can avoid similar situations in the future.
If you would like to discuss this any further, please do email us on hello@lolascupcakes.com
Best wishes,
Amazing gluten free cake
Amazing gluten free cake, that was moist , fresh and filled with chocolate rich flavour
specifications was spot on
and refrigerated well, lasting days in the fridge
worth every penny x
9. mars 2026
Dinosaur cake pink buttercream
Ordered the dinosaur cake with chocolate sponge and pink buttercream for daughter. Cake was nice. Design fabulous. Daughter really happy with it. Buttercream is a tad sweet for our tastes but may be fine for others. Staff at Canary Wharf always friendly and helpful.
26. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.