I ordered the vegan Victoria sponge for my daughter’s birthday, it arrived in perfect condition, looked fantastic and the tasted wonderful. The cake is very good value as a vegan I struggle to find... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... Vis mer
Ordered a mermaid cake for my daughter’s birthday and it was delicious and moist. I also ordered two boxes of their mini cup cakes which are the perfect size for kids and they were devoured. Really gr... Vis mer
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... Vis mer
Informasjon om virksomheten
Om Lola's - Ealing Broadway
Skrevet av virksomheten
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet av virksomheten
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktopplysninger
Unit 51, Broadway, W5 5JY, London, Storbritannia
- 01908538798
4,6
Enestående
550 anmeldelser
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The turned out perfectly and tasted…
The turned out perfectly and tasted even better. Third time ordering from Lola’s and it doesn’t disappoint. Thank you!
1. desember 2025
Delicious cake
I ordered a chocolate cake from Lola’s Cupcakes and it was absolutely delicious. The sponge was rich, moist, and stayed fresh for four days. The decoration was beautiful — we chose a Frozen theme, and they delivered it perfectly with amazing detail. Everyone loved it, and I’ll definitely be ordering again!
29. november 2025
Deligted with the safari theme of the…
Deligted with the safari theme of the cake. Cake was made with perfection.
Cake was exactly the same how it looks in the picture.
Thanks Lola's cake for making our little one’s birthday very special.
29. november 2025
Anmeldelse skrevet uten oppfordring
Super moist cake and cupcakes
17. november 2025
As per expectation
Staff attended me in a very understanding manner. She got my points regarding cake and I got the same as I wanted
18. november 2025
Delicious birthday cake
Delicious birthday cake. Excellent service at the Lola's shop in Ealing.
15. november 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
We placed an order for a cake and…
We placed an order for a cake and cupcakes in advance for our gender reveal party. This was a very important day for us, and we were expecting everything to go smoothly. However, when we arrived to pick up our order, we were informed that the cupcakes had spoiled and that a new batch would be ready in an hour. At the same time, we were assured that the cake was in good condition.
After waiting for an hour, we received the cupcakes as well as the cake. Unfortunately, the cake was also completely spoiled — the discoloration inside was clearly visible. This not only ruined the quality of the order but also destroyed the entire experience and the surprise we had planned for this special moment.
We are extremely disappointed and expect an explanation as well as appropriate compensation for the inconvenience and the ruined event.
14. november 2025
Svar fra Lola's - Ealing Broadway
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment and inconvenience caused by this. I can see that the order did arrive damaged. We were able to replace the cupcakes in time but sadly not the cake. A refund has been processed for the cake as of course we could not replace this in time.
The issue has been logged with our transport team to review to ensure improvements to our service, although I can confirm incidents like this are quite rare.
I will be in touch via email shortly to discuss further.
Kind regards,
Lola’s cake are delicious and…
Lola’s cake are delicious and mouthwatering
Wouldn't go anywhere else for cakes
They cater for every occasion
9. november 2025
Lemon was too strong 🤢
Thanks for Lola Cupcake but I wasn't expected the cake to be so strong in lemon. It was a birthday cake and it was also too much for my kids. IfI knew, I should have picked a different one 🤷
5. november 2025
Svar fra Lola's - Ealing Broadway
Hello Rabah,
Thank you for taking your time to share your feedback regarding the free cake received in store as part of our Love Club birthday offer that is running through the end of this year.
We are sorry to hear that the lemon cake you received in store had a strong taste of lemon that you did not enjoy.
We will be sure to pass this feedback on to our bakery and product development teams for further review.
If you would like to discuss this further with our team, please get in touch with us directly at hello@lolascupcakes.com.
Kind regards,
gluten free cake asap and heavenly delicious
Ordered last minute gluten free small (8 people) cake for 10th birthday ...and had it withing 36h ready for collection in my local store in Ealing Brodway. I belive it was chocolate Heaven...and yes....it was heavenly delicious cake!!!
Thank you LOLA's cake team and team in shop. It made lovely memories to all of us but manly the 10years old young lady🥰
1. november 2025
Lovely beautiful cake made my daughter…
Lovely beautiful cake made my daughter special day happy
All My guest they love it
I definitely will order from lolas cake again
27. oktober 2025
Daughters birthday
Quick & easy pick up fantastic looking & tasting cake I'd definitely use lolas cupcakes again for the next party
24. oktober 2025
Love the customer services and cupcakes…
Love the customer services and cupcakes are not dry
26. oktober 2025
The perfect Victoria
A simple cake but perfect in every single way. Fresh, yummy and unforgettable.
25. oktober 2025
Perfect cake and pleasant staff
15. oktober 2025
Excellent Service
Easy to order.
Speed was essential and Lola's CupCakes were equal to the task.
We placed the order on Friday afternoon.
And it was ready for collection on Sunday morning.
Excellent service
19. oktober 2025
Customer assistant was extremely…
Customer assistant was extremely helpful
Really appreciated the diwali themed cupcakes.
18. oktober 2025
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