When the delivery fails first time due to a car blocking the junction off for artic wagons log store arranged a second delivery FOC on a smaller lorry 4 days later. Could not fault the salesman I spo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have purchased logs from logsforsale several times and they are consistently well dried, same length well stacked and burn well. Delivery is on nominated day and the carrier who delivers here whe... Vis mer
The delivery guy remembered our delivery from last year, and moved the logs into our driveway in the space we had left, fuss free delivery, and my husband went up the road to his lorry to thank him, a... Vis mer
Easy order system and efficient delivery would be five stars, apart from a glitch with a previous order, which could have been dealt with better in my view
Informasjon om virksomheten
Skrevet av virksomheten
Specialist online firewood retailer of kiln dried logs - hardwood logs only. We have small buying options for casual users of wood burning stoves and large crates for intensive users.
Kontaktopplysninger
1-2 Glass House Row, HU8 8AY, Hull, Storbritannia
- 01482 865744
- help@logsforsale.co.uk
- logsforsale.co.uk
4,8
Enestående
11k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never been let down on delivery times…
Never been let down on delivery times the Ash logs are great to burn. Have used this service for a few years and would not hesitate to order from logs for sale .
16. mars 2026
Disappointing
Easy to purchase and to arrange a delivery day.
Delivery man friendly and efficient.
However, the following day I removed the plastic wrapping to find that it appeared to be less than in the past deliveries. The logs were not neatly or tightly packed as before and there were many empty spaces as a result. there was an amount of space empty at the top, again , in the past the stack went right to the top level of the pallet. This time the logs stopped short and were loose at the very top and had moved around. The actual logs were individually scrappy and some much smaller than my previous delivery of Beech... over all, I was less pleased with the product and presentation... Lets hope my next delivery gets back on form.
16. mars 2026
Your delivery driver was very helpful…
Your delivery driver was very helpful and was able to leave my logs exactly where requested
16. mars 2026
Transformed
Logs burn well. They arriving on the date agreed having had to change dates due to personal circumstances.
Was as always easy to order by phone confirming same order as previous.
Company has come a long way from the days when I would pick my logs up in our camper van with Peter loading with his broken down forklift truck
13. mars 2026
Always deliver when they say,and always…
Always deliver when they say,and always a good product.
13. mars 2026
A good reliable service and excellent…
A good reliable service and excellent burning logs. Will definitely use again.
12. mars 2026
Customers should just pay and keep quiet
We have order from this company many times and been very satisfied but our recent order was full of very small pieces of wood. This is expensive wood and it did not represent what is shown in their online photos. When we complained they were unhelpful and basically just told us tough. We questioned them more and they said they had complaints from customers all the time about this. I ask if that was the case why did they not do anything about it, but they did not respond. It appears that customers or customer service is not something they care about.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra logsforsale.co.uk
Hi Sandra,
Thank you for your review.
However, for accuracy, we do need to clarify the situation.
All logs supplied were fully within our clearly stated 2″–6″ specification. Firewood is a natural product, and variation in size is not a defect but an inherent and unavoidable characteristic of how it is produced across the entire industry.
Your order was reviewed at director level, including delivery images from both this and previous deliveries, and we confirmed the logs were consistent with our standard production.
During your correspondence, we:
* Clearly explained the specification and how firewood is processed
* Confirmed the logs supplied were within specification
* Offered a return option
* Offered to hand-pick a crate on future orders to better match your preference
This was not a case of incorrect or misrepresented goods, but rather a difference in preference.
In practice, log size preferences vary significantly depending on stove type and usage. Customers with smaller stoves often require thinner logs, while others prefer larger pieces. For this reason, production is intentionally designed to deliver a balanced, usable range within specification, suitable for the vast majority of customers.
At our scale — delivering tens of thousands of orders annually — size-related feedback is extremely uncommon (approximately 0.3% of orders). Where it does arise, it is typically linked to individual preference rather than any issue with the product itself.
For clarity:
* Logs are sold by total volume, not by individual piece size
* A mix of sizes is standard and intentional
* Smaller logs do not reduce overall heat output or value when used correctly
* Many customers actively prefer a range of sizes for ease of lighting and control
We also want to address the suggestion that we are “unhelpful.” We believe the correspondence shows that our team responded clearly, professionally, and offered practical solutions within what is operationally possible.
We remain happy to accommodate specific preferences on future orders — customers can simply add a note at checkout and we will select a crate accordingly.
Kind regards,
Peter
Director & Founder
Logs For Sale Ltd
Good service and prices
11. mars 2026
The orders was delivered to the house…
The orders was delivered to the house with no problems since we started 5 years ago.
25. februar 2026
As always excellent service.
As always excellent service.
Very good value for money and the delivery driver was very accommodating of where we wanted the logs to be placed.
We will certainly use them again as this is our third year.
We will also recommend.
Thank you.
11. mars 2026
Perfect delivery as always
Perfect delivery as always. Delivery driver placed on drive as requested. Wood quality excellent !
11. mars 2026
Excellent service
As always, ordering logs is very simple on line. Picking a delivery date is very helpful. I have been ordering logs from this company now since 2020. ( Having the log burner installed during the pandemic was one of the best things we ever did.) Each occasion the logs have been well packed and ready to burn. Updates regarding log availability and prices very useful.
Thank you Peter
10. mars 2026
Good service & quality wood
10. mars 2026
Easy to organise delivery.
10. mars 2026
Good sevice
18. februar 2026
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