Both Sarah and Laura were instrumental in ensuring Lesleys funeral passed off well this month. They were both first class throughout the whole process and nothing was too much trouble. They made a ver... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From the moment my wife Jan was collected, i felt she was in safe hands. This was confirmed when Liz, from the New Malden branch, first phoned me. I cant speak highly enough of this lady. Liz wa... Vis mer
Selskapet har svart
Lodge Brothers are probably the most professional funeral directors in the UK. They did a superb job for the funeral of my partner, they paid such attention to detail. The black horses were absolute... Vis mer
Selskapet har svart
We couldn’t have asked for better support from Lodge Brothers during such a difficult time. From start to finish they were highly organised, communicated clearly, and struck exactly the right balanc... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Kontaktopplysninger
Ludlow House Ludlow Road, TW13 7JF, Feltham, Storbritannia
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5,0
Enestående
5k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Professional and personable
I trusted them as they seemed very professional and supportive and responded quickly to requests. They also chased me when they needed to. On the day the guys were cheerful and respectful and I felt we were in excellent hands.
23. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your wonderful review. We are really pleased to hear that you felt supported throughout the process and that our team’s communication and responsiveness made a positive difference. It is great to know the team on the day made you feel comfortable and that their professionalism, cheerfulness and respect stood out. We truly appreciate your trust in us. Kind regards Robert Lodge
Lodge Brothers - the most professional funeral directors.
Lodge Brothers are probably the most professional funeral directors in the UK. They did a superb job for the funeral of my partner, they paid such attention to detail. The black horses were absolutely superb and Daniel and his team looked so smart. The flowers were beautiful and great care had been taken in assembling them. Sara Slark helped us do the initial arrangements and she made the whole thing bearable, especially when having to make unbearable choices. Laura Payne then took over and was equally as empathetic and she organised everything wonderfully. Both Sara and Laura are a credit to your company. Thank you for making the funeral the best it could have been.
13. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your incredibly kind and heartfelt words. We are deeply grateful for your feedback and so pleased to hear that every aspect of the service met your expectations. Creating a dignified and meaningful farewell is something we take great pride in. Your kind mentions of Sara and Laura will mean so much to them. Supporting families through difficult decisions with empathy and care is at the heart of what they do and we are glad they were able to make the process more bearable for you. We will also be sure to pass on your appreciation to Daniel and the wider team. Thank you again for your trust and for allowing us to help make the day as special and fitting as possible for your partner. Kind regards Robert Lodge
Outstanding support from start to finish
We couldn’t have asked for better support from Lodge Brothers during such a difficult time. From start to finish they were highly organised, communicated clearly, and struck exactly the right balance of being sympathetic and understanding without ever feeling overbearing.
A special mention to Jackie at the Shepperton branch, who was our main point of contact—she couldn’t have been more helpful. Her guidance was thoughtful and spot on throughout, and she handled everything, including some tricky family dynamics, with great sensitivity and professionalism.
Everything ran smoothly on the day, which was a huge comfort to us. We’re very grateful for the care and respect shown to our loved one.
22. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your thoughtful review. It means a great deal to hear that you felt well supported throughout such a difficult time and that our team’s organisation, communication and approach provided you with comfort and reassurance. Striking the right balance between professionalism and compassion is very important to us, so your feedback is especially appreciated. We are particularly pleased to hear how much of a difference Jackie made. Her sensitivity, guidance and ability to manage everything reflect the high standards we strive for. We will be sure to pass on your kind words to her and the team at Shepperton. Thank you again for placing your trust in us. Kind regards Robert Lodge
Our Uncle's Funeral
Susan at Lodge Brothers Woking was with us every step of the way from arranging our uncle's funeral, to the funeral itself. She was sympathetic and informative and always replied to any queries we had promptly and efficiently.
17. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are so pleased to hear that Susan was able to support you every step of the way, from the arrangements through to the funeral itself. It means a great deal to know she made such a positive difference during a difficult time. We will be sure to pass on your kind words to her. Thank you again for your trust in us. Kind regards Robert Lodge
Exceptional Support - Thank you !
Kind, professional, supportive and exceptional in terms of helping me and my family through a very sensitive process. I can't of anything they could have done to do anything better - they were exceptional (all of them!) with respect to everything we needed.
22. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are truly honoured to have been able to support you and your family during such a sensitive time. Your words mean a great deal to us and and it is reassuring to know that you felt cared for and supported throughout the process. Kind regards Robert Lodge
From the moment my wife Jan was…
From the moment my wife Jan was collected, i felt she was in safe hands. This was confirmed when Liz, from the New Malden branch, first phoned me. I cant speak highly enough of this lady. Liz wasn't just doing a job, she was like one of the family. Liz guided me through the organising of Jan's funeral with knowledge, experience and understanding. With the rest of her wonderful colleagues this made Jan's funeral a sad but wonderful day.
20. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt tribute. We are truly honoured that you felt your wife Jan was in safe hands from the very beginning. Liz will be deeply touched by your kind words and we will make sure your appreciation is passed on to her and the team in New Malden. It means so much to know that her care, compassion and guidance helped you through such a difficult time and that together we were able to help create a day that was both meaningful and fitting for Jan. Please accept our sincere condolences and thank you for placing your trust in us. Kind regards Robert Lodge
Caring and Supportive
Really personable, caring staff. Reassuring, supportive and highly professional. The staff on the day were superb too. They also came up with lovely ideas, such as wearing red ties as my mother loved red. I’d highly recommend them.
29. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind and thoughtful review. We are truly glad that our team could provide reassurance, care and support during such a difficult time. It means a great deal to know that the personal touches, like the red ties in honour of your Mother, helped make the day feel special and fitting. We are honoured to have been able to support you and we sincerely appreciate your recommendation. Kind regards Robert Lodge
Total professionalism from start to…
Total professionalism from start to finish.
Penny and Chris you did us proud - thank you so much
21. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are so pleased that Penny and Chris were able to support you so well and we will be sure to pass on your appreciation to them. It means a great deal to know you felt well cared for throughout. Kind regards Robert Lodge
Lesleys funeral April 2026
Both Sarah and Laura were instrumental in ensuring Lesleys funeral passed off well this month. They were both first class throughout the whole process and nothing was too much trouble. They made a very difficult few weeks a lot less traumatic than it would have been otherwise. Darren and his staff then ensured that Lesleys funeral went very smoothly on the day. With grateful thanks to all at Lodge Brothers for all your help.
20. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful and heartfelt words. We are so pleased that Sarah and Laura were able to support you so well and we will be sure to pass on your kind appreciation to them, as well as to Darren and the wider team. It means a great deal to us to know that we could help make such a difficult time a little more manageable and ensure that Lesley’s funeral went smoothly. Thank you for placing your trust in us. Kind regards Robert Lodge
These people are SO nice
These people are SO nice. Everyone there, so kind & helpful & knowledgeable. Would totally recommend.
29. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. Your kind words about our team mean a great deal to us. We are really pleased you felt supported and well cared for and we truly appreciate your recommendation. Kind regards Robert Lodge
Peter’s funeral
Hayley, Diane, Darren and the team could not have been more helpful and respectful. The send off we created for our Dad was perfect. Thanks so much
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We will be sure to pass your appreciation on to Hayley, Diane, Darren and the whole team. We are honoured to have supported you in creating such a perfect send-off for your Dad. Thank you for trusting Lodge Brothers. Kind regards Robert Lodge
Excellent service throughout
Excellent service throughout. Listening carefully, acting considerately and providing a thoroughly professional service. It made what is always a distressing time much easier.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are truly grateful you took the time to share your experience. It means a great deal to know that our team’s care, attention and professionalism helped. We are honoured to have been able to support you. Kind regards Robert Lodge
All of the staff are welcoming
All of the staff are welcoming, sincere, patient and friendly. My family and I are happy that my mum had a beautiful send off.
14. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. It truly means a great deal to us that you felt supported by our team during such an important time. We are honoured to have been able to help give your Mum the beautiful send-off she deserved. Thank you for placing your trust in us. Kind regards Robert Lodge
Very professional
From the first contact you were very professional, and helped me through the order I needed to get things done. Susi was nearly always my contact. She was very easy to work with.
23. februar 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are pleased to hear that you found our team professional and supportive throughout the arrangements. Susi will be particularly grateful for your comments which we shall share with her. It was our privilege to support you. Kind regards Robert Lodge
Very helpful, understanding and knowledgeable service.
Lodge Brothers assisted me with funeral arrangements for my mother. They provided everything I could have wished for, and the whole event passed off extremely well. Options, advice, patience, knowledge, availability, I think I got the best. I would recommend them without hesitation.
10. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind and thoughtful words. We are very sorry for the loss of your mother and we are honoured to have supported you during such a difficult time. It means a great deal to hear that you felt fully supported with the guidance, patience and care provided and that everything came together as you had hoped. Your recommendation truly means a lot to us. Kind regards Robert Lodge
Made a really tough time manageable
I haven't had to deal with funeral directors before so don't have anything to compare to but.... Absolutely Amazing! So helpful, considerate, supportive, professional but friendly. Jacqueline in the Northfields office genuinely made a really tough time manageable
3. februar 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are truly glad we could support you through such a difficult experience, especially as it was your first time arranging something like this. It means a great deal to hear that Jacqueline and the Northfields team were able to make things feel more manageable with their care, professionalism and support. We will be sure to pass on your feedback to her and thank you again for trusting us during such an important time. Kind regards Robert Lodge
They dealt with it all no hassle and…
They dealt with it all no hassle and peace of mind. I’d recommend them to all of my friends and family
19. mars 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are so glad to hear that everything was handled smoothly and gave you peace of mind during such an important time. Your recommendation to friends and family truly means a lot to us. Kind regards Robert Lodge
Excellent Staff
The staff were excellent throughout and everything was dealt with efficiently and with the appropriate care you would expect in these situations.
25. mars 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are so pleased to hear that our team provided the level of care and efficiency you would expect during such an important time. Kind regards Robert Lodge
Mum's farewell
Shannen, and all the respectful professional team. Thankyou, it was seamless
17. april 2026
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are so pleased to hear that everything felt seamless for you. Shannen and the team will truly appreciate your feedback. It was our privilege to support you. Kind regards Robert Lodge
Advice and action on installing a new Grave Stone. Excellent Service
Sadly, my maiden aunt passed away and her wish was that her ashes be buried in the family plot at Surbiton Cemetery. Throughout this emotional time the team at Lodge Bros. have been exceptional. From advising on a new stone and inscription to the point of delivery and installment. No surprises re costs or delivery (except the delivery and installing was sooner than expected). I would 100% recommend Lodge Bros.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are truly glad we could support you during this emotional time and help ensure your late Aunt's wishes were carried out with care and clarity. It is reassuring to hear that everything, from the advice on the memorial to the installation, met your expectations and even exceeded them in terms of timing. Your recommendation means a great deal to us. Kind regards Robert Lodge
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.