Ho noleggiato l'auto per le due settimane di vacanze ad agosto. Auto praticamente nuova con pochissimi chilometri. Servizio cortese e preciso aggiunto alla comodità di essere già al centro di Roma, se... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Obsługa była bardzo miła i wytłumaczyła wszystko jak należy. Najważniejsze w tym wszystkim jest to, że dotrzymali warunków umowy i nie doliczali żadnych dodatkowych ukrytych opłat.
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Alquilé un coche para dos días. Me ofrecieron cobertura completa del seguro. Al ir a devolverlo en un semáforo me dieron por detrás. Aún así se han hecho cargo de todo. Todo perfecto. Muy recomendable... Vis mer
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Tutto bene , bravi ,educati e professionali !!! Unica pecca che nn dipende da voi la macchina nn era tanto pulita internamente appena presa e l'avevo fatto presente anche al ragazzo al parche... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Presso l'ufficio Locauto Rent di Roma Via Veneto in Via Sardegna, 25 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0642742395. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Kontaktopplysninger
Via Sardegna 25, 00187, Roma, Lazio, Italia
- +39 0642742395
Unisciti a MyLocauto Friends
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
New car and don't worry insurance. Recommend
New car. Italian hybrid Fiat panda. We travel around Umbria and Toscana. No deposit. Don't worry cover. We love it.
15. juli 2026
Svar fra Locauto Group - Roma Via Veneto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Sono molto professionale in via Sicilia…
Sono molto professionale in via Sicilia sopratutto Stefania che è il pilastro dell agenzia bravi continuate
8. juli 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
they had a vehicle available at short…
they had a vehicle available at short notice and the customer service team were very helpful.
14. juli 2026
Svar fra Locauto Group - Roma Via Veneto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Svar fra Locauto Group - Roma Via Veneto
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Svar fra Locauto Group - Roma Via Veneto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Opel corsa
Clean car, quick rental but at our return difficult to locate the drop off parking without sign on the road
12. juli 2026
Svar fra Locauto Group - Roma Via Veneto
Dear Jean Marc,thank you for your review.
We are glad that you enjoyed our service and our car.
We apologize for the lack of signage.
We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back in the future to provide the seamless experience you deserve.
Elisa
Could be better...
The first car you gave me was empty on ad-blue. I had to go back to the rental place and get another car, wasting my time. The car pickup location was at a parking underground that was quite far from the office of locauto. I was with several bags, 2 small children,so not fun getting to the car, having to take escalators, cross public roads and walk around to an underground parking etc. When i dropped the car upon return i was never given any proof of document that the car was returned on time, knowing you have a very strict policy on return times (grace period is very little) it was my upmost concern. The person that received the car for me at malpensa airport was not very welcoming, not talking much, very little explanations given during checkin of the car. I asked about some form of proof of return in time and goo condition and he just mentioned that i would get a document via email in the next 5 to 10 minutes. Its been more than 24 hours and still waiting for that document...other thant that the car was good.
12. juli 2026
Svar fra Locauto Group - Roma Via Veneto
Dear Fjoz,thank you for your review.
We are really sorry for the issues experienced with the first car and for the lack of support received when returning the vehicle.
Providing a seamless and clear experience is always our top priority. We are glad to confirm that everything was fine, and you can request all your documentation at the following link: https://portale.locautorent.com/websitecs/cs-home.aspx
Your feedback is truly valuable to us as we work to improve our service, and we hope to have another opportunity to earn back your trust.
Chiara
Prima esperienza nel settore del…
Prima esperienza nel settore del noleggio che reputo perfetta in tutto. Esperienza da ripetere sicuramente.
1. juli 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie! Siamo felici di esserti piaciuti e intendiamo continuare a farlo! Al prossimo noleggio, Davide
Check in e check out velocissimi.
Check in e check out velocissimi.
Inoltre ho cambiato il punto di riconsegna con estrema velocità e semplicità. Il personale molto professionale.
29. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Noleggio affidabile e serio
Noleggio da tempo con Locauto e mi trovo bene.
Il personale sempre gentile e disponibile.
Consiglio a chi noleggia di affidarsi a questa società.
18. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Person at desk was not very friendly or…
Person at desk was not very friendly or personable. But other than that service was good. Our car had a low tire, si they switch it out for a better one.
11. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Dear Isabel,thank you for your feeback.
We are glad that you appreciated our service.
Regarding our staff attitude,, we sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
We will share your feedback with the relevant department to improve our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara
Numeri uno
Semplicemente perfetti, gentili, disponibili e sempre pronti a venirti incontro per qualsiasi esigenza.
22. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo
Tutto perfetto come al solito.
20. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Good renting..need a more pleasant staff.
we had to wait for 1h to get our car in Rome and the staff was not very pleasant, exept one after we complained that we were waiting stand up, no seats in front of them at 65+yes in the heat.
we got a very nice BMW new car for our roadtrip.
The return was very efficient and pleasant in Naples.
Locauto doesn't charge an upfront fee which is very good.
All in one it has been a very good experience.
10. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Dear Anne B,thank you for sharing your experience.
We are glad that you enjoyed our service and our car.
We sincerely apologize for the long wait and the discomfort you experienced at our Rome location, especially under the heat.
Unfortunately, during high season, managing high volumes of customers during peak hours can become very challenging. However, we take your comments very seriously. We will use your feedback to improve our service, particularly regarding customer comfort and waiting areas.
We truly hope to have the opportunity to welcome you back in the future and provide you with a seamless, 5-star experience.
Elisa
Svar fra Locauto Group - Roma Via Veneto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Flexibility of the system and friendly…
Flexibility of the system and friendly of the staff which make our experience great
16. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Dear Al Ali,thank you for sharing your experience.
We are thrilled that you enjoyed our smooth procedures and our friendly staff.
We hope to welcome you back and earn a 5-star rating next time.
Elisa
Ottimo servizio.
13. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo
Svar fra Locauto Group - Roma Via Veneto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Esperienza favolosa su un van nuovo...
Precisione nel noleggio,con Van nuovo e perfetto in tutto....
9. juni 2026
Svar fra Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Svar fra Locauto Group - Roma Via Veneto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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