We have been loyal LINK users for well over 7 years. The reason we have stayed loyal even when problems arose with the device was b/c customer service was top notch and always went above and beyond to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It doesn’t charge right, constantly dies. It says it has a full charge and moments later it will die. Too expensive to be garbage. Reached out to the company for help or exchange for a working device... Vis mer
Selskapet har svart
The support team is great if you're looking to make new friends. However... for some reason I can not get a solid wifi connection thru Spectrum and as a result, the link-my-pet is absolutely useless.... Vis mer
Selskapet har svart
We LOVE Link for our shih tzu - Anytime we're out I feel comfortable knowing it has GPS tracking, we use the LED light on our nighttime walks around the neighborhood (it's so much brighter than I thou... Vis mer
Informasjon om virksomheten
Om Link My Pet
Skrevet av virksomheten
Link GPS Smart Tracker for Dogs
The ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.
- Location Tracking
- Activity Monitoring
- Temperature
- Light
- Records
Kontaktopplysninger
Belfort Road 4887, 32256, Jacksonville, USA
- 866-303-1876
- support@linkmypet.com
- linkmypet.com
2,7
Under middels
195 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I never received my order - updated
I never received my order. First email, sent two weeks post-order, was not answered until I submitted a second email, four weeks post-order. Issue remains unresolved but is pending.
Update 10/23 - Issue finally fixed & I received the product. Updated to three stars.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
We did receive a message at the end of day Friday and submitted an inquiry to the warehouse then. One of our product support specialists will be reaching out to you directly as soon as we have your updated shipping information!
The App and collar do not work well
The App and collar do not work well. My dog would be laying beside me and link collar/app would repeatedly indicate the dog was out side the boundaries then indicate he was back in the boundaries. There was never even an hour span that it worked correctly. When I ordered the collar the wrong size collar was sent. The company would not exchange the collar for the right size until I subscribed to service, even though they accidentally sent the wrong size. Overall the service and performance are unacceptable.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
Our team apologizes that you were unable to use the Link systems as they were intended with the original devices. If you are interested in seeing the improvements that have been made with the new ownership team and the Link Plus, our product support department would be more than happy to speak with you!
The link GPS connection doesn’t not…
The link GPS connection doesn’t not work well at my mountain home and gives inaccurate info!
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
Unfortunately there are some areas where cellular service does limit the capabilities of the Link system. We definitely appreciate you continuing to work with us and your helpfulness with the diagnostic process!
Unreliable
Unreliable. Essentially still being beta tested
11. oktober 2019
Anmeldelse skrevet uten oppfordring
A bit spotty..it will tell me my pup is…
A bit spotty..it will tell me my pup is away when i will know for a fact he’s inside the house. I also feel the battery dies fairly quickly. For the cost of the unit and the monthly subscription I feel this should be a lot more consistent.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
Thank you so much for the review so that our product support department could asses your Link system. An agent will be in touch today to help address the location inconsistencies so that you can use the Link system with the reliability that you deserve!
Units are large and a pain to remove…
Units are large and a pain to remove from their case. Combine this with the 2-3 days worth of battery life and it gets old quick. I'm within my 90 day product guarantee and likely to send both units back. Not a fan after using another brand with a smaller size and better battery life.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
Our apologies that you haven't been satisfied with your initial Link experience! One of our product support specialists will be in contact with you today to see what can be done to improve your experience and discuss the alternative carriers for ease of use.
excellent customer service and new…
excellent customer service and new updates work great!
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
It is always a privilege to work with you to make sure the Link systems are working well for your girls! We're happy you are enjoying the updates and look forward to hearing from you again!
Should not of purchased
I received the link collar a few weeks ago, however it doesn’t stay charged for long and for someone who has a 14 yr pup that really doesn’t do anything but sleep all day - it just isn’t worth it the expense. I’m not even sure if I can return it. I think if it did stay charged for more than a couple hours I would of reconsidered.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
Thank you for bringing your battery life issue to our attention. A product support specialist will be reaching out so you can work together towards a resolution!
Great product
Great product. Now I can be relaxed to know that my pup is safe.
11. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Link My Pet
We are so happy to be able to provide that extra layer of security and peace of mind for you!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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