I reached out to this company through a private direct message on the Instagram & they blocked my account. I then wrote a review on their website & said how the necklace I bought for €250 literally fe... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I reached out to this company through a private direct message on the Instagram & they blocked my account. I then wrote a review on their website & said how the necklace I bought for €250 literally fe... Vis mer
Selskapet har svart
I recently bought two gorgeous gold necklaces on the Lilywho website. The quality, design and engraving are fantastic. Excellent customer service and the package arrived at my door within a few days o... Vis mer
Selskapet har svart
Extremely speedy & efficient service. Have bought jewellery here many times now, both for myself and as gifts. Customer service team are so helpful & lovely! Great quality products and lovely packagi... Vis mer
Selskapet har svart
Bought a necklace with my daughters name on it for Christmas last year. It is so gorgeous, she wears it anytime she’s going out. Have bought my other 2 daughters ones for this Christmas. They just... Vis mer
Selskapet har svart
Lilywho Eeveryday Luxury, Irish Jewellery Brand
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I reached out to this company through a private direct message on the Instagram & they blocked my account. I then wrote a review on their website & said how the necklace I bought for €250 literally fell apart after a few wears & they replied saying it’s a shame I didn’t contact them to resolve the issue. They are horrendous & the necklace I bought as a gift for my daughter kept loosing shape & bending around her neck due to the poor quality. They have been very abusive to deal with. Avoid at all costs

Svar fra Lilywho
Great service, highly recommended. Super value too.
The jewellery is stunning and the staff were lovely. Definitely will buy again!
Bought a ring, amazing quality and service
I bought a gold pearl necklace in February, started to wear it later that year, it broke, lilywho fixed it, it broke again , lilywho fixed it again and it broke the third time. I have asked for a replacement but they said no that I pulled it and that my chain isn’t under warranty if it gets broken. What is the point of buying chains if they break. They also said I have it a year, so does that mean they break when I have it 12 months. I looked up my consumer rights and I am entitled to a replacement if faulty. They said it’s not faulty.
The reason I’m not sending it back is because I have to pay postage again, total cost of postage from the beginning is 30 euro. And secondly when I rang about my rights, the customer protection said when an item was repaired twice already and broke again they should offer a replacement. I also asked a jewellery shop close to me and they said they would offer a replacement if broken 3 times .

Svar fra Lilywho
The silver necklace I bought off lilywho was of amazing quality, It was exactly what I was looking for. Delivery was also speedy. I will be purchasing from here again.
I bought my daughter a St Christopher necklace for her birthday as she is going to Australia very soon. When it arrived it was in a beautiful presentation box and when I opened it, I was presented with absolute quality. Connick I am very pleased and will be buying other stuff from you in the future
So happy with our purchase from Lilywho. Excellent personable service, John really accommodated us with a super speedy delivery. Excellent service from start to finish. So impressed with the quality and craftsmanship of the ring. Highly recommend
Love the earrings I got, service was great.
I bought items as a gift and they arrived in under 24 hours. I was after receiving a message saying my package delivery wasn't fully paid but after contacting lilywho help I was informed it must have been a scam text. Really good service. Will give an extra star if quality is good as it is a wrapped gift and the quality is currently unknown to me.
Excellent service and quality every time I purchase from lilywho.
Bought a name necklace for my wife, quality is good, shipping and service is also outstanding.

Svar fra Lilywho
I have purchased lots of jewellery from Lilywho be it for myself or as gifts, they have beautiful stuff and great quality.

Svar fra Lilywho
Good customer service when I contacted, but better updates/communication would have been nicer without having to ask for it. I ordered a preorder item but it was only after I paid and contacted them that I found out how long the wait would be. I will still order from Lilywho again though.

Svar fra Lilywho

Svar fra Lilywho
Easy to order, beautiful pieces of jewellery, brilliant sale! Ordered on Wednesday and had my order Friday morning, fab customer service couldn’t say one bad thing about the company, highly recommend ORDER #45589

Svar fra Lilywho
#45533
I received a beautiful 9c gold tooth necklace last week as a gift for my new Goddaughter. The necklace is beautiful, however I was disappointed in the box and the way it was presented considering the price of the necklace. I thought it could have been presented in a box a bit better than cardboard. That type of box is ok for plated jewellery but for the money I had spent I expected more. I didn't feel it matched the value of the item.

Svar fra Lilywho
Have bought necklaces & a watch from Lilywho, very impressed. Delivery was very quick & I'm so happy with my purchases

Svar fra Lilywho
I ordered a necklace for my sister with a handwritten engraving on it, absolutely beautiful and identical to the writing I sent in. Absolutely delighted with it. Delivery was also super quick.
ORDER #45476

Svar fra Lilywho
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