Lilystyler Anmeldelser 

Really disappointed with this company. I ordered a styler and storage box back in November as a Christmas present. The storage box, which was described as high quality leather, was really poor quality and damaged. The curling wand did not arrive at all. Despite several emails send to their customer service department, I have still not received the curling wand and they have stopped responding to my emails - BEWARE OF THIS COMPANY AS I THINK THEY COULD BE A SCAM!

Unfortunately this doesnt curl hair, dries hair but makes it frizzy, feels very flimsy and is a total waste of money, bought the case to go with it, came bashed up and very cheap looking. I wouldn't recommend this to anyone.

Ordered December 5th. Item never arrived sent multiple emails. Absolute joke of a company. Daylight robbery.

Shocking thieves how they can get away with this is shocking.

Want to put 0 stars. Dangerous item plumes of smoke fill the room the two times or using. Tried contacting Lily Styler London using QR code in the manual, email and on web - no response and webpage no longer active!

Wish I could put ZERO stars!!!! Caught fire when using after 6 weeks! Frightened the life out of me! Tried to get a refund and email doesn’t exist anymore!!!!

Their website has disappeared now they’ve advertised the hell out of these appliances for weeks up to Xmas.
So no customer service or warranty…
Don’t buy from any further ads… they are absolutely crap!!!!!

There should be a zero option! Ordered and paid in December and still have not received the item, contacted the company numerous times and no refund, replied once and ignored the rest!!!! aVOID

This was good for first 4 weeks, now not producing much heat. So it’s obviously made of cheap rubbish components. Waste of money.

My order never arrived ,email after email no answer .nowv i cant email them .total scam

DO NOT SPEND YOUR MONEY it overheats and burns out after only a couple of uses, customer services are a no go they dont care once they have your money ended up in the bin might as well have burnt 60 quid

I have one of these. Purchased in early December. Like other people bought after seeing so much of it on Facebook and people's positive comments. Without even trying it out, I knew I had made a mistake. The build is cheap and nasty and the functionality is awful and awkward to say the least. My advice would be if you see an advert on Facebook (any) check out Trustpilot first for honest reviews. I bought at the beginning of the selling campaign and not much on there at the time. You live and learn. This is not a UK company, but of course Chinese which explains the poor quality of this product. Save your money and look for well known makes.

Received late . Unbranded item . Not as illustrated. Sent two emails to return and no reply
How can they get away with this

I am extremely disappointed with my experience with Lily Styler.

I purchased hairstyling equipment from them costing around £40–£45 per item. Unfortunately, I was not satisfied with the quality of the products, so I contacted the company to request a return and refund.

They responded and instructed me to send the unused items back to their warehouse, assuring me that once received, a refund would be issued. I followed their instructions and returned the products as requested.

It has now been 10 months, and I have neither received a refund nor had the products returned to me. Despite reaching out, the issue remains unresolved.

This has been a very frustrating and disappointing experience. I would strongly advise others to be cautious before purchasing from this company, as my attempt to resolve the matter through proper channels has not been successful.

Ordered this in November and although it took a few weeks to arrive, I am so happy with it. People have complained about the packaging, but you just throw that away anyway and store in a soft bag. My only gripe is that i wanted to ask a question about it and apparently they have disappeared off the face of the earth. Cannot access the website and emails bounce back. Such a shame.

STAY AWAY FROM THIS COMPANY!!! If I could give ZERO stars I would.
Ordered my mum a hair styler for Christmas but I didn’t realise she had one very similar so wanted to send back, I have emailed 4 times, even my mum has emailed asking how to return the item. We have been totally ignored. I also commented on one of their instagram posts asking to a reply, the comment was deleted moments later. Save your money & shop elsewhere. Terrible customer service.

Ordered for Christmas followed tracking then tracking stated returned to sender. Contacted company 5 times no response. Big thank you to Santander for getting my money back. BEWARE THIS COMPANY IS CORRUPT>

Ordered for a Christmas present and have still not received this item and have also emailed the company and have had no correspondence from them.

Bought the LilyStyler 5 in 1 multistyler for a Christmas present. Broke after only a few uses and a week. Have attempted to contact the company numerous times which is impossible. Absolute spam company and stay away from parting with your hard earned money

ordered ,, over 5 weeks ago!!
said was out for delivery!!! never received!!

e mailed numerous times and nothing back!!!

Please avoid this company complete spam. The product is absolutely rubbish. I have emailed them 4 times and I’ve had no response!