Lillicoco Anmeldelser 

This is a genuine account of a genuine experience I had with this company.

I purchased an aquamarine ring from this seller when they were advertising £100 off all items over £500 during end of the year period on Instagram. However, when I asked the seller what their best price was on the ring, they actually asked for more than what the price was with the advertised discount. I found this odd but went ahead and bought with the discount anyway.

When the ring arrived, the colour of the stone looked nothing like the photos. It was quite evident that the seller's photos and Instagram posts used filters to enhance the colours and make them appear more vibrant.

I found this to be disappointing, and perhaps a little misleading. The truth is that I would have never bought the ring had I seen un-enhanced photos of it showing the actual colour in real life as it was just not what I was looking for. Perhaps another person would like it. I realise that buying jewellery online can be very difficult, which is why I feel that it is important to be able to see accurate photos and perhaps videos in different lighting as to avoid disappointment.

I contacted the seller and requested to return the ring immediately after receiving this. The seller had no problem accepting the return as per their policy, but did not offer free returns as stated in the terms of sale received. They asked for proof of where I'd seen it and said that they would honour this is I can prove it. I had send the proof but I was not reimbursed for the return postage nevertheless. This was also disappointing. The T&C I saw may have been outdated, but they should have been honoured as promised.

The seller processed the refund 24 hours after receiving the item back, but disappointingly they issued this on Paypal using the e-cheque option which meant that it took 2 whole weeks for me to receive the funds back. And no, this wasn't because of PayPal or credit card processing times, it meant that it took over a week for the e-cheque (funds returned by seller) to be available for the refund to be processed.

Overall, this definitely wasn't the best experience, but could have been worse as far as online purchases from small business go. At least the seller maintained professional communication throughout the transaction. I would not shop with them again though.

A very pleasant transaction. Love my new necklace!
It was shipped promptly and packaged beautifully. Thank you!

Fast shipping, seamless communication, uneventful transaction, beautiful item just as described - would give 10 stars if it were possible!

It’s so hard to find turquoise mounted in real gold, and when I saw that vintage bracelet, I knew it had to be mine! It’s been on my wrist since I received it, I am so pleased with my purchase! Also, I was shocked on how quickly it arrived… Thank you so very much!

I had a great experience with Lilliloco. The piece is beautiful and exactly as described. It was very well packed and arrived quickly. Communication was clear and professional, and everything went smoothly from purchase to delivery. A reliable seller with great attention to detail. I would definitely buy again.

Navigation on the website is great. Communication is amazing across all of their platforms. There was a small issue with the piece I purchased. When I reached out to them they were so gracious about everything. We were able to agree on a solution that left everyone happy. Would 100% recommend doing business with this company. I was so excited to recieve my item so quickly, especially being across the pond. I would say, and this is me being picky, for the price on some pieces, and for the fact that most pieces are Antique, Victorian, or Vintage, the lack of "provenance," if you will, was a little disheartening. I love antiques and vintage itmes. They are made so much more special when they come with photos and the story of how they were found or acquired.

I have purchased multiple items. The products are as described, and experience with Lillicoco has been great.

My item looked even better IRL than on the website. I ordered 9ct gold earrings and they have the same saturation of color as modern 14ct gold earrings that I own. The antique pieces are better quality.

Purchase and delivery was so quick and easy and my item is exactly as pictured and described. Very happy and will be purchasing more items.

I’ve purchased 4 items from
Lillicoco to date and love them. The descriptions are accurate and they have such a beautiful and varied selection of vintage and antique jewellery!

Absolutely fabulous company to deal with. Incredibly friendly and helpful with great communication. I will definitely shop with them again.

Purchased a beautiful antique ring from Lillicoco. The shipping was fast, and the ring is exactly as described. I would definitely buy from this store again.

Seller is responsive and makes the effort to help arrange everything!! Personalized approach and goes the extra mile. Product is fairly priced with great quality.

Fast delivery to Perth WA, product as described and photographed. Well wrapped thank you so much my daughter loves it!

Excellent experience and customer care, order after order!

I love my chain and pendant so much! I placed 2 separate orders a couple months apart, one layaway and one a regular purchase. The layaway program was super easy, and a really nice option for pricier items. With my second purchase, the store had no problem holding the item for a bit and combining the shipping for me. The shipping to Canada was super fast, and had great options for delivery. Very good experience!

Lovely item, exactly as described, good photos on site, fast shipping.

Excellent layaway plan, great customer service...
Quick shipping as well

This is my 4th purchase from Lillicoco and they have been wonderful every time. All of the pieces I have bought from them have been really good quality and their customer service has been fantastic every time I have contacted them. I will definitely be buying more things from them in the future.