Liliosa Lingerie Anmeldelser 

I placed an order for two items on 22nd January and still yet to receive them. Several emails back and forth with customer service asking for updates and getting minimal information. Now I’ve asked for the order to be cancelled and it’s been radio silence ever since…

Update: it’s been 11 days since they received my return, I am yet to receive the items back, an exchange or refund

I requested a refund and was told exchanges only which I accepted. But what I do not accept is being called a liar! I decided I didn’t want the items anymore roughly an hour after ordering so as soon as the package arrived I stuck my return label straight on and sent it. I knew I didn’t want it and not to effect the hygiene of the product I didn’t open the package when it arrived. Whoever spoke to me on the TikTok chat was so belittling and rude. She said ‘ hey babe we have to open them to show they have been taken out the bag by you as we could tell when opening the bags xxxxx’ this absolutely INFURIATED me!!! They also said ‘ babe i am only trying to help you the outerpackaging had been opened - as you had put them all in one bag’ this is a LIE!! the packaging was still sealed I never ever opened it, and of course they all came in one bag, it was one order!! I sent it to them exactly how they sent it to me!! I didn’t touch the package apart from sticking my return label on. Being called a liar was so horrible and frustrating especially after spending so much money on this company. I questioned this on their live and they just blocked me instantly. Nasty girls. I have also found the exact sets on shein for a fraction of the price, gutted I wasted hundreds on this company, it’s made me feel so sick

I placed an order well in advance of Valentines. They only packed and sent one item of the four ordered. I’ve emailed customer service and there response was they can provide me with a label to return and exchange. Erm hello. Read the email. I want my order please. Now unlikely to arrive in time for. Valentines as it’s not been resolved. Will have to shop elsewhere now. Not happy at all. Still unresolved.

Stunning monthly subscription box arrived! So so happy with it, such a nice treat that arrives each month and the best part is you end up forgetting about it so it’s a little surprise each month. So worth the money. Such a beautiful range of items . Always stunning sets and beautiful bits that go with it. Team Liliosa you are the best! Stunning sets that are adjustable and amazing subscription boxes! If you haven’t already you must subscribe or head over to the TikTok shop to shop the beautiful sets!!!!

I ordered a bra based of the sizing recommendations on the website, and got in pink, what arrived is absolutely no where near the correct size, I’m a 34F and so by the website recommendations is a large, it looks like a B cup and it’s in white, when I emailed about a refund they said “Hey love! So sorry, but we don’t do refunds—only exchanges! 💕 We have a strict ‘no reselling’ policy because we’d never resend out anything that’s potentially been tried on (hygiene is a BIG deal, babe!). Hope you understand as you wouldn't want to wear something someone may have potentially tried on right?”
Why would Iwant to exchange when the sizes aren’t correct?

the girlies at liliosa are all lovely, they really ensure you are happy with what you are receiving. The sets they offer are all stunning and amazing quality. Would recommend them to anyone.

Amazing Service, I received my gorgeous body suit & 2 lingerie full sets at a great price. I actually feel comfortable & pretty for once, Considering I'm a plus size girlie with a big bust its hard to come by. I even didn't reveive a dress, but was no issue as the lovely team refunded me within a day. Thank you so much ❤️

I ordered a bra based on the sizing recommendations. When it arrived it wasn’t even close to fitting. I’m a high-street 38E and have never had problems getting bras to fit. This item was way off. When I asked for a refund I was denied, because of ‘hygiene’ reasons. I would never recommend buying from this company.

The underwear is absolutely stunning quick delivery got 2 sets off them and it fitted perfect 🤩

Staff are very lovely and the underwear is beautiful and so detailed thank you

And thank you Amy ❤️

An absolutely amazing website, love the curve range just wish there was some more in there, amazing quality and fits perfectly, will always be getting set from here

I've bought a fair few of the mystery bundle and babydoll sets from Liliosa and I've never been disappointed.
The quality is great and fits are perfect.
Just bought 2 baby dolls with Ams and she picked two beautiful sets (the ones I actually wanted - lucky me).
Would 100% recommend.

Couldn’t ask for better lingerie brand! The girls are so lovely and sweet and their to help! Fast shipping and the quality is amazing!

Only just discovered these girls on TikTok live, bought my first orders from them a few days ago and I absolutely love the sets I’ve bought. Never really had the confidence to wear lingerie before, but I do now! I will definitely be buying from them again 🫶❤️

The liliosa girls are all amazing, they are always so nice and pick out the most amazing sets for you. The quality of the sets is fab and with affordable prices. I wouldn’t shop anywhere else!

Amazing as always, everyone is always so helpful and makes the experience magical, not to mention the items themselves are stunning and make you feel so confident, I won’t go anywhere else for lingerie now ❤️

Amazing quality, comfortable and such a lovely team ❤️

I had 12 delivery's yesterday I cant stop ordering the sets are amazing and all the staff are so helpful thanks so much love all my stuff and I definitely be ordering more thanks Sophie t

Only sent out half the order and won’t even acknowledge me and respond to where the other part of my order is
Also returned stuff for exchange and sent out 3 of the same things over and over again so now I’m stuck with 3 of the same bodysuits and they dont want to fix there mistakes

Don’t buy from this company ordered £35 mystery bundle only to find out after a 2 min look on SHEIN typing in what my set from Lilosa looked like both of them were on there for £5 each 😂