Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Delighted with our new binoculars. They are just as described, and the detailed advice on the website helped us to find exactly what we needed. Communication was excellent and delivery was as qui... Vis mer

Vurdert til 4 av 5 stjerner

Love my new phones, but haven't set them up yet as i am going to sign up with Phonely on 01/06/2026, & then i'll put a proper review on my LIGO Home Phones. But if they are anything like my 2 last se... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service. Well packed and quick delivery. Alas sadly I had to return the phones, my error I hadn't appreciated the size of the keypad, with no gaps between the keys I found it too easy to s... Vis mer

Vurdert til 5 av 5 stjerner

From ordering to completion this was a breeze. Easy to find, order and then receive in a fast manner. The children’s binoculars are well built and at a discount price, my grandson will love them.

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Kikkertbutikk
  3. Friluftsutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service from liGo for purchase of binoculars

I bought some compact binoculars from liGo earlier this month and the service was brilliant. The price was the cheapest from any of the online retailers and the liGo website was very good. There was plenty of product information available and placing the order was very easy. Delivery was by Royal Mail tracked service and was very quick with good updates on delivery times.
The binoculars were well packaged and arrived safely.
I am very pleased with the binoculars which were exactly as described and I have used them for bird watching nearly every day since I got them.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Concerns over preventions for fraudulant ordering >

Easy to find the right set of binoculars for me and easy to oder,BUT concerned that "atuo-fill"* of card details & addressm *as may leave the door open for fraudulant use, as no r text & code confuirmation not offered. Other wide buting and promt delivery process good and am happy with the product . However ,duu to the concerns raised , I would be reluctant to order more goods from LiGo ; Graeme Huggan

15. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til liGo

Svar fra liGo

Hi Graeme,

Thanks for taking the time to leave your review - we’re really glad to hear you’re happy with the binoculars and our delivery service.

We also appreciate you raising your concerns around the checkout experience. Just to clarify, the “auto-fill” you mentioned is part of Shop Pay, which is a secure, third-party checkout used by many major retailers. Shop Pay stores your details in an encrypted format and may offer additional verification steps depending on the transaction, device, or risk signals. We don’t have access to your full card details at any point.

That said, your feedback is genuinely helpful. We understand how important it is to feel fully confident when placing an order, and we’ll take this on board as we review how we communicate payment security during checkout. Depending on preference, we also offer alternative payment methods including Apple Pay, credit or debit card, and PayPal.

If you have any further questions or would like us to walk you through how payment security works, we’d be more than happy to help.

Thanks again for your honest feedback, we hope to have the opportunity to serve you again in the future.

Kindest regards,
Craig | liGo

Vurdert til 1 av 5 stjerner

Not good

Not good , bought from these just under a year ago , contacted them yesterday , told me to go direct to SMEG , I paid these for the item not SMEG , in my head 🤷🏼‍♂️ the company who took my money should sort it out, Not a third party, I’d never buy from these again !!

17. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til liGo

Svar fra liGo

Hi Alan,

Thank you for your feedback, and I’m really sorry to hear about your experience — I completely understand your frustration.

While SMEG handles certain aspects of product support directly, you’re absolutely right that as the retailer you purchased from, we should still be supporting you through the process and ensuring this is resolved as smoothly as possible.

This isn’t the level of service we aim to provide, and I’d really like to help put things right. Please reach out to us directly at helpdesk@ligo.co.uk with your order information, and we’ll take ownership of the issue and work with you to get a resolution.

We appreciate you bringing this to our attention and hope we can restore your confidence in us.

Kindest regards,
Craig | liGo

Vurdert til 5 av 5 stjerner

I recently ordered a handset and…

I recently ordered a handset and answering base, but unfortunately one handset was missing when the package arrived. I contacted customer service straight away, and they handled the issue quickly and professionally. They arranged a collection and offered a replacement with a different brand since the original was out of stock, along with a refund for the price difference.

Communication was excellent throughout—responses to emails were prompt, and Lewis, who I spoke to on the phone, was especially helpful and pleasant to deal with. Everything they promised was delivered within a very short time. Overall, great customer service despite the initial issue.

27. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Generally excellent experience

Generally excellent experience - only let down slightly by delayed delivery (possibly due to the courier). I'd never come across these people but I was looking for a replacement multi-handset phone system and they had a Panasonic product which seemed to fit the bill and was reasonably priced. Ordering was quick and painless and the product was despatched rapidly with a next working day delivery. Updates and communications were all positive but the courier actually only delivered it in two days. Not a big deal, but not as they had led me to expect. The product is great and I bought one of their own range extenders which is just the job too. Very happy and wouldn't hesitate to use them again but probably wouldn't pay for expedited delivery.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I found liGo very helpful

I found liGo very helpful in helping me decide which phone to buy. They answered my questions very quickly via email. I have used logo many times and I would certainly recommend them.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

phone works well enough

phone works well enough, but the packaging was dire, the contents spilled out of the box into the bag and could have been damaged in transit.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til liGo

Svar fra liGo

Hi Patrick,

Thank you for taking the time to leave a review. We're really pleased to hear the phone is working well, but we're very sorry to hear that the packaging wasn't up to standard and that the contents had come out inside the bag.

That’s certainly not the experience we want for our customers.

Your feedback has been shared with our fulfilment team so we can review our packing process and prevent this from happening again. If you’d like us to look into your order or if anything arrived damaged, please reach out to our support team with your order details and we’ll be happy to help.

Thanks again for bringing this to our attention.

Kindest regards,
Craig | liGo

Vurdert til 1 av 5 stjerner

Bt phone was difficult to set up and…

Bt phone was difficult to set up and lacked some features Eg ability to have more than 1 number for each entry in the address book. Instructions not easy to follow and no means of returning old phones for disposal. I was told to rake them to Curry’s - how is driving 10 miles good for the environment?

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til liGo

Svar fra liGo

Hi Rosemary,

Thank you for taking the time to share your feedback.

We're sorry to hear that you found the phone difficult to set up and that the instructions weren’t as clear as they should have been. We understand how frustrating that can be and will pass your comments on to our team so we can continue improving our guidance and support materials.

We’d also like to clarify the information you were given about recycling old phones. We do offer a recycling service for customers’ old devices, so you shouldn’t have been advised to take them to Curry’s. We apologise if your were misinformed and for any inconvenience this caused.

If you’re still looking to recycle your old phone, or if you’d like any help with setting up your device, please contact our helpdesk and we’ll be happy to assist.

Kindest regards,
Craig | liGo

Vurdert til 5 av 5 stjerner

They had the BT cordless phones we…

They had the BT cordless phones we wanted at a good price. Reviews regarding the company were favourable. Goods arrived on time and well packaged. Support for setting the phones up using a broadband router also provided. Great customer service.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Dualit Architect kettle and toaster set.

I had never heard of LiGo company before so did some research, read reviews etc.
In light of so many excellent reviews, I placed an order for Dualit Architect kettle and toaster set. The price was excellent and delivery was super fast. Very pleased and would recommend this company.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great supplier

The customer service is first class. Delighted with the binoculars I bought which were available at a good price on offer. The next day delivery an added bonus. They will be my go to supplier for anything further in this field

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Registered phone didn’t work

Registered phone didn’t work

23. februar 2026
Logoen til liGo

Svar fra liGo

Hi,

Thank you for taking the time to leave a review, and we're sorry to hear that your registered phone didn’t work as expected.

This definitely isn’t the experience we want our customers to have. Our team would really like to look into what may have gone wrong and help resolve the issue for you as quickly as possible.

Please could you reach out to our support team with a few more details (such as the email address used for your account and the phone number you tried to register)? Once we have that information, we’ll investigate and work with you to get everything working properly.

We appreciate you bringing this to our attention and hope we can put things right for you soon.

Kindest regards,
Craig | liGo

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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