Lights2u Anmeldelser 

147
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just really helpful. I needed to replace the glass in an outside light I purchased last year as it broke over the winter. Not covered by guarantee as due to adverse weather but despite ordering a re... Vis mer

Vurdert til 5 av 5 stjerner

Delivered quickly, great value for money, beautiful light and website was very easy to navigate. Would definitely recommend

Vurdert til 5 av 5 stjerner

Competitively priced, well packaged, my nly minor gripe they were a little slow to dispatch, but who knows perhaps tey were very busy.

Vurdert til 5 av 5 stjerner

I ordered 2 wall lights on 22nd Nov in the hope of having them installed in my lounge for Christmas. I received a confirmation and dispatched email but still no sign of the lights. **Edit. The is... Vis mer

Informasjon om virksomheten

  1. Lampeforretning

Skrevet av virksomheten

Lights 2 U stock a wide range of brands from leading manufactures such as Dar, Astro, Elstead, Franklite, Diyas, Mantra and many more. We stock a wide range of contemporary to traditional, indoor and outdoors fittings.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(147)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Helpful and friendly

Initially the wrong light was sent by mistake but the customer service was very helpful. They sent the correct one and collected the other light within a couple of days. Very happy with the service and the product.

23. oktober 2021
Vurdert til 5 av 5 stjerner

Great service

Excellent service when one of the lights we received was damaged. Quick and efficient response and the damaged light was replaced without fuss

23. oktober 2021
Vurdert til 1 av 5 stjerner

Was quick to ask us if we wanted our…

Was quick to ask us if we wanted our money back after accepting the order and payment made. Maybe, should not take payment first if stock is not there!

Re:your response. No need to be so defensive, I thought this was a site where we were allowed to provide our reviews and transparency of your service.

You took my payment details so maybe you should have a system where you check stock first before you collect sensitive data. Hopefully you will be a little bit less defensive and take this as feedback!!
Just wow is all I can say!

11. oktober 2021
Logoen til Lights2u

Svar fra Lights2u

I have just looked up your order and you had all fitting from us and all communication was brilliant. We explained only 5 of your requested 12 wall lights were in stock. You asked for the 5 and was happy to wait for the rest which you have received. sorry you feel small family run businesses should manage stock better but with our staff it is not possible that is why the website states due to stock availability. However you kept your order and no bad comments on quality or our communication so we are happy with that. May we request you read before handing over your " sensitive data". As our terms and condition state no money leaves any ones account until fittings are shipped out. Glad you are happy with your wall lights, shame you could not leave an honest review for a successful hard working family business.

Vurdert til 5 av 5 stjerner

exceptional

Exceptional service… mailed to check stock replied straight away. Ordered and delivered within two days. Would recommend this company .

11. oktober 2021
Vurdert til 4 av 5 stjerner

I didn’t feel that the confirmation was…

I didn’t feel that the confirmation was adequate having not used them previously. However, they did arrange a delivery of the order. So far as I can see we have received what we ordered but haven’t had the opportunity to check yet.
If their website confirmation was more detailed my fears would have been unfounded.

4. oktober 2021
Vurdert til 5 av 5 stjerner

Excellent all round.

I rang Lights2u for a lamp I was having difficulty sourcing. Phil, not only checked the stock (twice), he rang me back to confirm they had it. Within three days it was ordered and delivered. Excellent condition and excellent service; and all for less cost than others were quoting! I will definitely use them again.

3. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No order arrived, ignored emails...

I also placed an order for c.£350 which was not despatched within the claimed timescale. No update from Lights2U. They replied to one 'chasing' email with a new delivery time, which they failed to achieve. No update from them. Ignored 2 further emails.
To add insult to injury, on Dec 22nd they replied on Trustpilot claiming that because I did not leave an order number I must be a fake reviewer! No. Mine is a genuine and factual review from a real dissatisfied customer. The reason I did not give transaction details is that I wanted nothing more to do with them! I no longer want their help! It's a weak and incompetent company that fails its customers then accuses them of faking - a lesson they must have learned from the Donald Trump book of misinformation.

17. juli 2021
Anmeldelse skrevet uten oppfordring
Logoen til Lights2u

Svar fra Lights2u

Hi

Can you let us know your order number or give us a call as we can not find any details you provided in this review to link to any order.

As we have not had any response, we can only guess you are a fake review.

Vurdert til 1 av 5 stjerner

Poor service.

Placed an order which was not despatched within the promised timescale. Contacted Lights2u after there was no update from them. Promised to ring back with an update but did not do this. When I rang back again they were unable to give me any details at all about my order leaving me with no idea as to if and when it would be sent. I have cancelled my order and placed it with someone else. Lights2u may be very competitive on price but very disappointing service. Would not use again.

3. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Lights2u

Svar fra Lights2u

Thank you for your review. Unfortunately the manufacture stock never came in when they said it would and they could not give me a confirmed delivery date. We do apologize you was left disapointed.

Vurdert til 5 av 5 stjerner

Found some lights at half the price I…

Found some lights at half the price I had seen them elsewhere. When I unpacked them one of the glass shades had a chip out of it. I sent a photo to Elliot at Lights2U and he arranged a replacement to be sent out. It wasn't super quick but regardless it came :) Thank you. I would use Lights2U again.

23. mars 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv