The guys at Lightexpert provided as much information as we needed to help us make an informed decision about the window films that would be best for us. They were patient and we did not feel rushed a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Happy with the track lights. Delivery well packed and in A1 condition. Delivery by Royal Mail fine although more accurate eta would be helpful
Very slow shipping and no update after two weeks and poor customer service. Emailed on several occasions to find out where my order was only to be told they would look into it. Still nothing and very... Vis mer
The website was easy to navigate, find what I wanted and easy to order. The purchasing experience was good, my only reservations were that the tracking did not recognise my order number, I raised it v... Vis mer
Informasjon om virksomheten
Om Lightexpert.co.uk
Skrevet av virksomheten
Welcome to Lightexpert.co.uk!
In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.
Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.
Kontaktopplysninger
De Schakel 72, 5651 GH, Eindhoven, Nederland
- +31 (0)85 000 55 91
- help@teqvion.com
- lightexpert.co.uk
4,0
Bra
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lightexpert.co.uk
Thank you very much for your wonderful 5-star review! We're delighted to hear that you received great service and that you found the lights easy to install. We really appreciate your feedback and hope to welcome you again in the future!
Terrible after sales care
Terrible after sales care, only 1 parcel
arrived but only 1 tracker number for 2 parcels so Royal Mail system said it was all delivered. The email given was returned, the help pro-forma didn’t allow for this issue and kept clearing itself back to blank and the telephone number message was in Dutch and just rang out. I spent a day trying to figure out how to speak to someone. Then the 2nd package turned up. Wouldn’t order from them again for this reason, no need for poor comms & confusion with customers.
18. september 2026
As described and good quality item
Good selection of fittings and a good price for the one I chose. Excellent value on a bulb as well. The fitting was received in good time and well packaged. It looks smart and appears to meet the description, in particular as I needed something weather proof. It appears of good quality and I have had it installed and it works exactly as described ( and meets my requirements). Would recommend.
15. september 2026
Svar fra Lightexpert.co.uk
Thank you very much for your wonderful 5-star review! We're delighted to hear that you’re happy with the quality, value and weatherproof fitting, and that it arrived promptly and well packaged. We really appreciate your recommendation and hope to welcome you again in the future!
Great product,took a bit longer than I…
Great product,took a bit longer than I thought to get to me but we'll worth it
15. september 2026
Svar fra Lightexpert.co.uk
We're so glad to hear that despite the longer delivery time, you found our product well worth the wait! Your satisfaction is very important to us.
Svar fra Lightexpert.co.uk
We're so glad to hear you found the fit easy and the brightness impressive! We appreciate your positive feedback.
Great little lamps
Great little lamps - versatile in terms of height and arrived promptly.
15. september 2026
Svar fra Lightexpert.co.uk
We're so pleased to hear you love the versatility of our lamps and that they arrived promptly. Thank you for your kind words!
Quick delivery
Quick delivery, simple instructions, a beautiful white light, incredible value for money.
1. september 2026
Svar fra Lightexpert.co.uk
We're thrilled to hear that you experienced quick delivery and found the instructions simple. It's wonderful to know you appreciate the beautiful white light and feel it offers incredible value. Thank you for your fantastic feedback!
Svar fra Lightexpert.co.uk
We are very sorry to hear about the difficulties you've experienced in obtaining your VAT invoice. We understand how frustrating this must be, and we are actively looking into why your requests were not processed. We are committed to resolving this for you promptly.
Svar fra Lightexpert.co.uk
We're so glad to hear you found our products affordable and of great quality! We appreciate your positive feedback and look forward to your next purchase.
The item arrived on the date promised…Great service
The item arrived on the date promised safely packaged and carefully delivered.
14. september 2026
Svar fra Lightexpert.co.uk
We're so pleased to hear that your item arrived safely and was carefully delivered. Thank you for your wonderful feedback!
Great product, terrible instructions!
Firstly, the light bar was exactly what I was looking for to illuminate my gym in a dark and dingy barn and the finish goes perfectly with my gym gear. The lamp units are small enough to be unobtrusive but I might upgrade the power of the bulbs from 3 to 5w as the winter gloom will need some added oomph!
Delivery was good and the buying experience excellent.
However, the instructions for assembly and installation of the fittings were, at best, inadequate and at worst unusable. I am an experienced vehicle mechanic and a qualified electrical and electronics engineer but these instructions were almost beyond my understanding. And that was apart from the fact that I needed a magnifying glass to be able to read the few words and see the many tiny drawings.
Overall, now that they are installed, I am very pleased.
13. september 2026
Svar fra Lightexpert.co.uk
We are so pleased to hear that our light bar was exactly what you needed to illuminate your gym and that the finish complements your gear perfectly! We also appreciate your positive comments about the delivery and buying experience.
We sincerely regret that the assembly and installation instructions were so challenging to follow. We understand how frustrating it must have been, especially given your extensive experience. Your feedback regarding the clarity and size of the instructions is incredibly valuable to us, and we will certainly be reviewing this with our team to make improvements. We are glad that despite this hurdle, you are very pleased with the installed product.
Svar fra Lightexpert.co.uk
We're so glad to hear you're happy with your product and our service. Thank you for your kind words!
Delivery was quick and the lights are…
Delivery was quick and the lights are lovely.
2. september 2026
Svar fra Lightexpert.co.uk
We're so pleased to hear that your delivery was quick and that you are enjoying your lovely new lights! Thank you for your positive feedback.
Great company service from start to…
Great company service from start to Finnish and great product and quality
14. september 2026
Svar fra Lightexpert.co.uk
We're so pleased to hear that you experienced great service from start to finish and are happy with the quality of our product! Thank you for your wonderful feedback.
Svar fra Lightexpert.co.uk
We're so pleased to hear that you received your lights quickly and found them to be a great value. Thank you for your positive feedback!
Great communication fast delivery…
Great communication fast delivery product that works as it should
13. september 2026
Svar fra Lightexpert.co.uk
We're so happy to hear that you experienced great communication and fast delivery. It's wonderful to know that our product is working as it should!
Easy to order and quick delivery.
15. juni 2026
Svar fra Lightexpert.co.uk
We are so pleased to hear that you found the ordering process straightforward and that your delivery was prompt. Thank you for sharing your positive experience!
My parcel is still in nottingham dpd…
My parcel is still in nottingham dpd warehouse and hasnt been delivered.
18. september 2026
Svar fra Lightexpert.co.uk
We are sorry your parcel has not been delivered from the Nottingham DPD warehouse. We understand your frustration and are looking into this delivery delay.
Great track light system
Ordered the Ledvian track light system. It arrived in good time after the initial order. The light system is great for our needs lighting a kitchen with beams which has been a challenge previously. We were so impressed with the system we then ordered a couple of pendant lights to add to the system. Sadly one of those isn´t working. Having checked several times that the connection is correct (there is only 1 way they can be fitted into the track), trying other areas of the track and using a bulb that we know works, we contacted the customer service team. We provided photographic evidence and are currently stuck in a conversation of ´have you made sure the light was properly attached´. Hopefully it will be resolved soon and we will get an exchange that works as they really are a great lighting system at a good price and up until this point we have been very pleased.
31. august 2026
Svar fra Lightexpert.co.uk
We appreciate you taking the time to share your experience with our track light system. We are pleased to hear that our lighting has been effective in illuminating your kitchen, especially with the challenge of beams. We also understand your frustration regarding the faulty pendant light and the ongoing communication with our customer service team. We are actively reviewing your case to ensure a swift and satisfactory resolution, and we are committed to providing a working replacement for you.
Just the product that I was looking…
Just the product that I was looking for, at a reasonable price. Shipping costs were also reasonable. The only reason that I'm not giving full 5 stars, is that the item wasn't received as soon as is hoped. It might not have been the fault of the company, but this would definitely have made the whole experience 5 stars. The item was very well packaged. Overall, a positive experience. Would recommend.
11. september 2026
Svar fra Lightexpert.co.uk
We're so glad to hear you found the product you were looking for at a reasonable price, and that the packaging was excellent. We understand your disappointment regarding the delivery timeframe. We are always working to improve our shipping efficiency and appreciate you bringing this to our attention. Your feedback is valuable as we strive for a 5-star experience for all our customers.
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