Paid and ordered item on 6th of July. 13 days later and have yet received any update on order no tracking number no communication at all.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered 3 bracelets. One was out of stock. The communication on that was decent. I opted for a refund on that particular bracelet. Refunds take a minute to process but it was still pretty fast consi... Vis mer
The delivery was extremely long. The sizing is ridiculous. I we are a 2xl or 3xl. You're 5 xl was too small. I spent a lot of money for something I cannot wear. That's a very poor way to do bus... Vis mer
This is a nice quality sweatshirt and the embroidery is truly spectacular. It arrived in a vacuum-packed bag and was very wrinkled. I was afraid that the wrinkles would be difficult to get out, howe... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Company Name: Light and Faith Website: lightandfaith.com Location: Albuquerque, New Mexico, USA Email: contact@lightandfaith.com Industry: E-commerce – Faith-Inspired Apparel & Accessories About Us: Light and Faith is a faith-driven lifestyle brand dedicated to spreading positivity and spiritual inspiration through thoughtfully designed products. Our mission is to empower individuals to express their beliefs and values in everyday life. Our product range includes: Apparel: Comfortable and stylish clothing featuring faith-based messages. Drinkware: Durable tumblers and mugs adorned with uplifting scriptures and designs. Accessories: Items that serve as daily reminders of hope, love, and faith. We are committed to quality craftsmanship, customer satisfaction, and fostering a community centered around faith and positivity. Customer Commitment: Production Time: 2–3 business days Shipping Time: 8–12 business days Shipping Policy: Free shipping on orders over $68 Returns: Hassle-free return policy to ensure customer satisfaction Connect with Us: Facebook: facebook.com/lightandfaithshop Instagram: instagram.com/lightandfaith YouTube: youtube.com/@lightandfaith Join our community and let your light shine through faith-inspired living.
Kontaktopplysninger
1209 Mountain Road Place Northeast, 87110, Albuquerque, USA
- contact@lightandfaith.com
- lightandfaith.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 67 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A Beautiful Reminder of God's Love
I’m completely in love with my Light and Faith tumbler! The design is breathtakingly beautiful, every detail feels intentional and full of meaning. It’s not just a cup; it’s a daily reminder of God’s love, grace, and constant presence in my life. I find myself smiling every time I take a sip because it keeps my heart centered and my faith front and center throughout the day. 🙏✨️💛
Received a broken crucifix
Received a broken crucifix. The back was broke and the foot of Christ was broke the company blamed the shipping company, but nobody has taken responsibility.

Svar fra LightandFaith
Love it
I love, love, loooove my medium purse. I took a long time to get here but I'm very happy with it. It's lightweight leather.
The packaging was plastic and bubble wrap only, if they had it in a box it would have came without wrinkles in the corners.

Svar fra LightandFaith
The lid that came with the tumbler…
The lid that came with the tumbler doesn’t align correctly making it unusable.

Svar fra LightandFaith
Return policy is horrible
Return policy is horrible, people make mistakes. And your site is navigate able.plus also you have no way of contact a customer service representative, and it takes days for any response, I never in all my 68 years had to deal with such a policies or trying to contact a service rep.id this is your type of policy it should be posted up from before order is confirmed so customers are aware before they proceed

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Not personalized as I had ordered
My order didn’t arrive as expected even with all the emails I received about it being quality checked. It’s still a beautiful journal, but I had marked and paid to have it personalized and it was not personalized when it arrived. That was disappointing. It also took 2 weeks to arrive from the time I ordered it, so returning it would be silly because the person I’m giving it to will be gone on their mission by the time a new one arrived.
Wasn’t Personalized
Received the order and it looked great but wasn’t personalized on the handle like ordered.

Svar fra LightandFaith
Be prepared to wait a month for your order
We placed an order on August 23, 2025. On September 3rd they made a shipping order for our package. On September 8 I contacted the company because our package had still not been picked up to ship. They answered on the 9th they'd contact the shipping company "soon" to get it moving. Today is the 11th and the shipping company STILL hasn't picked up the package and begun shipping. They don't tell you ANYwhere that this is coming directly from CHINA and will take a month (or so) to arrive. The USA locations aren't where these items come from. These were birthday presents we needed by the 12th of September - tomorrow. Unacceptable. Too bad, too, because we were so happy to have found a company making Christian things.

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Both tumblers are beautiful!!
Both tumblers are beautiful!!! I’m so pleased. I can’t wait for my Aunt’s birthday to give one to her. Thank you for such a beautiful item.
Much better!
I received the cup with a few flaws, and for what I paid, i wanted some sort of correction. I tried to reach out and no one got back to me. I could have overlooked the scratches and dings, but being ignored is bad business.
Update: the company reached out to me and sent me a replacement free of charge. That was not only a great surprise but made up for my earlier frustration.

Svar fra LightandFaith
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







