I've reviewed the company before but just want to put in a new review because of how awesome these guys are. Absolutely fantastic and helpful team that single handedly have turned around my issues wit... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A great company to deal with, I have bought 3 pieces of software, all great prices. Staff very helpful, struggled with an install sent them an email on a Saturday afternoon, I had a reply within a c... Vis mer
I purchased a license key through Wowcher. The redeem process is a bit cumbersome require app installation etc, but once I figured it out. I received a key within a couple of minutes. Unfortunately, t... Vis mer
Just had the pleasure of being helped by the Technical support team at Licenseplace to fix an install issue with AutoCAD. Being honest, I've never come across such a good technical response team befor... Vis mer
4,6
Enestående
608 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Having considered some issues I…
Having considered some issues I contacted the distributor. Harry the technical wizard contacted me. He is very helpful and considerate. He fully understands that not everybody is fully proficient with technology, and he makes the necessary adjustments. Having solved the problem in no time, he went on to enjoy his Sunday. He works very hard indeed!
13. september 2026
Anmeldelse skrevet uten oppfordring
Talked with Harry & he was really…
Talked with Harry & he was really helpful, installed the software & got over all of the problems I had !
Excellent, polite helpful ! Never experienced this in the UK !
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Mick,
Thank you very much for the 5 stars!
We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.
Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.
We hope to see you again!
Kind regards,
Licenseplace Support Team
Excellent service
Received an incorrect licence but was provided a correct one very quickly - on a Saturday too!. Excellent.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi John,
Thank you for your fantastic 5-star review!
We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.
Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.
We look forward to helping you again in the future!
Kind regards,
Licenseplace Support Team
Harry was so supportive and helpful
Harry was so supportive and helpful; it was not a bother at all for him, so professional, friendly, and supportive. Well done, Harry; he is a credit to your company
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Peter,
Thank you very much for your 5-star review!
We really appreciate you taking the time to share your experience with Licenseplace. It is always great to hear that everything went smoothly and that you are happy with your purchase and our service.
Should you ever need any assistance in the future, our support team will always be happy to help.
Thank you again for choosing Licenseplace!
Kind regards,
Licenseplace Support Team
Harry has been absolutely great and so…
Harry has been absolutely great and so helpful.
Many thanks to him.
Cheers
Jeff
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Jeff,
Thank you very much for the 5 stars!
We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.
Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.
We hope to see you again!
Kind regards,
Licenseplace Support Team
I purchased Pinnacle 19 Pro video…
I purchased Pinnacle 19 Pro video editing software and I accidentally forgot to select it on the drop down menu when selecting the Lifetime Licence.
I contacted Customer Service and they quickly cancelled the error and sent me a link with the new License.
I downloaded it with the correct software and within half an hour the video editing suite was downloaded and working on my PC.
Excellent, friendly service and it was made effortless to resolve. I highly recommend and look forward to buying further products from this company. Thank you team for the excellent quality customer service and products.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Paul,
Thank you so much for the wonderful 5-star review!
Customer satisfaction is extremely important to us, so it is always a pleasure to hear from customers who have had a positive experience with their purchase.
We truly appreciate your business and your feedback. If you ever have any questions or need assistance with your software, please don't hesitate to contact us.
We hope to welcome you back again in the future!
Kind regards,
Licenseplace Support Team
Harry was first class
Harry was first class. Happy to Help and sorted the issues I had with no problems. Defo recommend if anyone needs help in the future
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Steven,
Thank you very much for your 5-star review!
We really appreciate you taking the time to share your experience with Licenseplace. It is always great to hear that everything went smoothly and that you are happy with your purchase and our service.
Should you ever need any assistance in the future, our support team will always be happy to help.
Thank you again for choosing Licenseplace!
Kind regards,
Licenseplace Support Team
Perfect and correct service
Perfect and correct service after buying a autocad license
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Tom,
Thank you very much for the 5 stars!
We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.
Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.
We hope to see you again!
Kind regards,
Licenseplace Support Team
Fantastic service
Bought now for my family more then 10 licenses of Microsoft Home and Business MAC without any troubles.
Installation went smoothly .
One installation was not working, contacted support and in less then a day it was fixed
I would recommend them, they are fantastic
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Evelien,
Thank you for your fantastic 5-star review!
We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.
Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.
We look forward to helping you again in the future!
Kind regards,
Licenseplace Support Team
Don't let strangers remote access your computer
I should've checked Trustpilot before I bought Coreldraw Graphic Suite 2025 from Licenseplace Wowcher. My OT had bought from Wowcher before (not a software license) and didn't have a problem, and naively I thought it was heavily discounted because it was last year's version.
Anyway, it installed, but there were no graphics (didn't work)- so I contacted the real Coreldraw and their response was
"We regret to inform you that you may have been the victim of piracy and purchased a software license which was not issued by Corel or a licensed reseller of our software."
I then asked for refund from Wowcher/licenseplace and they refused saying everything is above board and can make it work, but the only way to do it was to remote access my computer.
Would you leave your house front door wide open and let a stangers go into your house and go through your stuff???? Well, no way I would allow that and I asked them just write down what changes they were going to do and I would do it myself. They refused.
At the same time I googled Licenseplace and I was getting more uncomfortable with this transaction and requested them to provide documentation to proof that the license was legitimate.
What did Licenseplace do???? They asked me to sign an NDA and provide them with my personal information to see the dox.
They always have a long answer to everything, but never put their names on any correspondence- I suspect probably AI is used to write replies.
Anyway, I had enough and then I got another email from Corel confirming the license I bought was not a legitimate one and Corel suggested me to ask for a full refund.
So I opened a case with Wowcher through Paypal and attached all correspondence. I waited for over a week before escalating the dispute to PayPal and after a few days PayPal closed the case in my favour. Yes, I WAS REFUNDED!
So do your homework before escalating to your bank or Paypal. Contact the real software provider customer support.
Please don't let stangers access your computer remotely (google the risk of allowing this).
Check out FAST and Customer Advice for these kind of transactions.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Dear Ann,
We are disappointed to read this review, as several important parts of your description do not accurately reflect the support process that took place.
When you reported that CorelDRAW had installed but was not functioning correctly, we did not refuse to assist you. On the contrary, we offered to investigate the installation and resolve the issue for you.
Remote support was offered as a free support option because it allows our technicians to diagnose an installation problem directly and efficiently. It was never presented as permission for us to “go through your stuff”, nor were you required to provide unrestricted access to your computer. You were, of course, entitled to decline remote assistance, which you did.
We also did not refuse to provide information concerning the origin of the licence. You requested commercially sensitive documentation relating to our supply chain and licence provenance. Such documentation can contain supplier identities, contractual information, purchase information and other confidential commercial material. We therefore offered a route for disclosure subject to an NDA. Requiring confidentiality before disclosing commercially sensitive supplier documentation is very different from refusing to provide evidence.
We also strongly disagree with presenting allegations of piracy as an established fact. Licenseplace supplies refurbished software licences sourced through the secondary software market. The fact that a publisher does not recognise Licenseplace as one of its authorised resellers does not, by itself, establish that a secondary-market licence is pirated.
You also state that PayPal ultimately refunded the transaction. We do not dispute that you received a refund. However, the fact that a payment dispute was decided in a customer's favour should not be represented as a determination by PayPal that the software was counterfeit or pirated.
Most importantly, we remained willing to investigate and resolve the technical problem with the software. You chose not to permit remote troubleshooting, which we respected, and subsequently pursued the matter through PayPal.
We understand that you ultimately lost confidence in the purchase and preferred not to continue. That is your decision and you are entitled to describe your experience. However, we equally believe it is important for readers to distinguish between your concerns and allegations, and established facts.
Licenseplace Support
Fantastic service and very nice and helpful people.
Finding these guys as someone involved in game design as been an absolute god send as they have provided me consistently with the software I need that is a nightmare to get elsewhere. Everytime I reach back out to them through email they go above and beyond to help me and honestly I can't recommend them enough for a place to get your needed licenses.
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Ray,
Thank you so much for the wonderful 5-star review!
Customer satisfaction is extremely important to us, so it is always a pleasure to hear from customers who have had a positive experience with their purchase.
We truly appreciate your business and your feedback. If you ever have any questions or need assistance with your software, please don't hesitate to contact us.
We hope to welcome you back again in the future!
Kind regards,
Licenseplace Support Team
Harry Helped me the whole way through
I spoke to a great guy called Harry, considering the hassle I had caused, he managed to fix it all for me and as it took such a ling time, I could not be more grateful for his time and support. Could'nt recommend more!!
Great service!
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Hi Kieran,
Thank you for your fantastic 5-star review!
We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.
Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.
We look forward to helping you again in the future!
Kind regards,
Licenseplace Support Team
Delivered the wrong license and refused to refund me.
Ordered a Windows 11 license online. They immediately sent me a download for Acrobat. I needed the license that morning, so bought it somewhere else and requested a refund. They came back the same day and said
"as soon as the issue was brought to our attention, we corrected it and supplied the product you actually purchased. We appreciate that you needed the licence urgently. However, you chose to purchase replacement licences elsewhere before allowing us the opportunity to correct the delivery. We cannot be responsible for that separate purchase when we were able to correct our delivery and did so promptly. We are sorry, but under these circumstances we do not approve the requested refund."
Whilst they did try to remedy the situation a few hours later, I needed the license that day, and had no idea how long it would take to rectify.
Under the Consumer Rights Act the goods I purchased were not as described, so I believe I am entitled to a full refund, and they are refusing.
Be very wary about using them...
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Dear Pete,
We are sorry that you remain dissatisfied, but we would like to clarify both what happened and the reference you have made to the Consumer Rights Act.
You are correct that an incorrect product was initially delivered due to an error in our system. We have never denied this and we apologise for that initial mistake.
However, once the issue was brought to our attention, we corrected the delivery and supplied the Windows 11 Professional licences that you had actually purchased on the same day.
You decided in the meantime to purchase Windows licences from another supplier because you required them urgently and did not know how long our correction would take. We understand why you made that decision, but that separate purchase was made before allowing the reported delivery issue to be remedied.
Your review states that because the initial delivery was not as described, the Consumer Rights Act entitles you to a full refund.
For digital content, however, the Consumer Rights Act 2015 does not provide an automatic right to an immediate full refund simply because digital content initially fails to conform to the contract. Sections 42–44 specifically provide remedies including repair or replacement, with a price reduction/refund becoming available in specified circumstances.
In this case, we did not refuse to correct the error. We corrected it and supplied the purchased Windows 11 Professional licences on the same day.
We therefore respectfully disagree with the suggestion that we supplied the wrong product and then simply refused to resolve the matter. The original delivery error was acknowledged and corrected promptly.
We regret that you chose to purchase replacement licences elsewhere before that correction was completed, but we cannot accept responsibility for that separate purchase.
Kind regards,
Licenseplace
The best customer support I've received in years!!
I had tried several times to install my AutoCAD software, but it allows had an issue. Licenseplate had provided a number of solutions, but I still had the issue. I then arranged a remote support session. I received a call from Harry promptly at the agreed time. He performed a complete installation, including re-downloading the software from the server. Harry made the whole process so simple. Having worked as a senior manager in customer support within Xerox, I appreciate good quality customer service. Harry was excellent!! I wouldn't hesitate in recommending Licenseplate for software or support.
Absolutely brilliant.
9. september 2026
Anmeldelse skrevet uten oppfordring
Very good service
8. september 2026
Anmeldelse skrevet uten oppfordring
great servcie
8. september 2026
Anmeldelse skrevet uten oppfordring
After an initial enquiry i had no…
After an initial enquiry i had no trouble in installing the purchased software. I would recommend this company for all your software needs. Thank you.
8. september 2026
Anmeldelse skrevet uten oppfordring
was helped by Harry
was helped by Harry, he was really kind, great customer service.
7. september 2026
Anmeldelse skrevet uten oppfordring
Harry was very helpful and resolved the…
Harry was very helpful and resolved the issue with logging in. Very polite and patient. Thank you
7. september 2026
Anmeldelse skrevet uten oppfordring
This company doesn't provide licenses…
This company doesn't provide licenses that you copy and paste in the software to be able to use them. Instead, they send you link to download the software with patches, asking to stop all firewalls and security in the computer. When installing, windows warns of virus being installed. Basically the same procedure as when installing pirate software. When requested support, they offer to book a call to install it for you, meaning they have complete access to the user's computer to install whatever they want. A quick search on Google shows many scam website checkers warning about the website.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Licenseplace
Thank you for your review. However, several statements in it require clarification.
The software licences we supply are refurbished licences. They are therefore not necessarily installed or activated in the same way as a new retail licence purchased directly from the software manufacturer. The fact that a licence uses a different deployment or activation method does not, by itself, establish that it is pirated software.
We also strongly reject the suggestion that we knowingly distribute malware. If security software produces a specific detection, we ask customers to provide the exact warning, filename and detection details so that these can be investigated. A security warning should be assessed on its actual contents rather than automatically being presented as proof that software is pirated or malicious.
Our remote support has also been mischaracterised. Remote assistance is offered free of charge and only with the customer's permission when a customer needs help completing an installation. The customer initiates the session, can see what is happening and can terminate the session. It is not an arrangement whereby Licenseplace obtains unrestricted access to a customer's computer to “install whatever they want.”
We furthermore retain commercial purchase and provenance documentation for the refurbished licences we supply. Where appropriate, relevant confidential documentation can be made available for inspection under an NDA.
We are always willing to investigate a genuine installation, activation or security issue and provide technical assistance. What we cannot accept is that a different installation method or the offer of remote technical assistance is, by itself, evidence that software is pirated or that our support staff intend to install malicious software.
Licenseplace Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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