Libristo Belgium Anmeldelser 28

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

S’il est vrai que la livraison est plus lente (il faut être patient ou être en mesure d’attendre), les prix sont honnêtes ou dans bien des cas plus avantageux que sur d’autres sites. On y trouve aussi... Vis mer

Vurdert til 4 av 5 stjerner

Very nice collection of books in Italian for our kids to read to in the evening! The delivery time was ok (it took about two weeks for the books to arrive at our home). The website might benefit from... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was surprised that Libristo could find a book that was quite unfindable (DnD Dragon Heist), at affordable price. The delivery took a moment but they kept me updated. I would use it again.

Selskapet har svart

Vurdert til 2 av 5 stjerner

Malheureusement, l’envoi en colis n’était pas optimal : le livre présente des bosses, ce qui nuit à une si belle édition, ainsi qu’à sa présentation dans ma bibliothèque. Après tout, c’est une publica... Vis mer

Informasjon om virksomheten

  1. Bokhandel
  2. Barnebokhandel
  3. Tegneseriebutikk
  4. Bokhandel for juridiske lærebøker
  5. Bokhandel for medisinbøker
  6. Bokantikvariat

Skrevet av virksomheten

Avec une sélection de plus de 21 millions de titres de livres dans plus de 150 langues, Libristo est le plus grand libraire en ligne de livres en langues étrangères en Europe. Dans nos librairies, vous trouverez des livres en anglais, allemand, français, espagnol, russe ou italien. Mais préférez-vous lire en polonais, en hongrois, en croate, en tchèque, en slovaque, en ukrainien ou peut-être en chinois ou en coréen ? Pas de problème, nous avons tout ce qu'il vous faut. Nous sommes une équipe de jeunes gens qui sont constamment à la recherche de nouveaux titres pour élargir notre sélection de livres dans différents genres et différentes langues. Chaque jour, nous expédions des milliers de commandes à nos clients dans toute l'Europe. Notre vision est d'offrir un accès facile à n'importe quel livre dans n'importe quelle langue à n'importe quel client en Europe depuis le confort de son domicile. En outre, nous récompensons nos clients pour chaque achat - rejoignez notre club de fidélité Libroamanto et échangez vos points contre des livraisons gratuites ou des cadeaux sur le thème du livre. Avec Libristo, nos clients sont informés et divertis au-delà de leurs frontières physiques, ils ont toujours une page d'avance. Avec Libristo, vous pouvez "Be Whoever".


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 85 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Vurdert til 4 av 5 stjerner

Commande de puzzles pour adultes

S’il est vrai que la livraison est plus lente (il faut être patient ou être en mesure d’attendre), les prix sont honnêtes ou dans bien des cas plus avantageux que sur d’autres sites. On y trouve aussi des choses qu’on ne trouve pas, pas encore ou plus, ailleurs. Le service clientèle répond rapidement et avec amabilité aux questions posées. Les articles commandés étaient emballés soigneusement et répondaient à mon attente.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

don't ever buy from these frauds

never received my book,not even after contacting their customer supportservice for over 6 times

6. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your feedback, Sebastien. We are currently investigating the issue with the carrier and are in contact with them. Everything should be resolved as soon as possible. Thank you for your patience.

Vurdert til 5 av 5 stjerner

Good experience overall

I ordered two books. They were delivered in time. Good experience overall.

1. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We're glad to hear your books arrived on time and that you had a positive experience. We are looking forward to your next visit on Libristo.

Vurdert til 5 av 5 stjerner

I was surprised that Libristo could…

I was surprised that Libristo could find a book that was quite unfindable (DnD Dragon Heist), at affordable price. The delivery took a moment but they kept me updated. I would use it again.

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We are glad that Libristo can be a shopping destination for you when looking for hard-to-find books. We are adding new titles to our catalogue on a daily basis so we hope you will visit our e-shop again soon.

Vurdert til 4 av 5 stjerner

Good!

Big assortiment of books, reasonable prices. Delivery time a bit long but this was communicated properly.

2. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you, Charlotte, for your review. We're glad you enjoyed our wide selection and found our prices reasonable. We appreciate your patience with the delivery time and are happy it was communicated clearly. We hope to see you back in our shop soon!

Vurdert til 5 av 5 stjerner

The book arrived on time !

The book arrived on time !

Great service !

20. februar 2026
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Svar fra Libristo Belgium

Thank you for your review. We're glad to hear your book arrived on time. We look forward to welcoming you back!

Vurdert til 5 av 5 stjerner

Jestem ogólnie zadowolona

Jestem ogólnie zadowolona, że mogłam kupić tą książkę i na pewno będę korzystać jeszcze z Waszej strony internetowej! Pozdrawiam!

1. februar 2026
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Svar fra Libristo Belgium

Dziękujemy za miłą opinię! Cieszymy się, że udało się znaleźć książkę, której szukałaś, i że planujesz ponownie odwiedzić nasz e-sklep. Serdecznie pozdrawiamy.

Vurdert til 1 av 5 stjerner

verkeerde levering

verkeerde levering. ik had een engelse versie besteld zoals op de site en heb een italiaanse versie gekregen. Doordat de levering vertraging had ( wegens een beschadigde levering van hun leverancier volgen hun ), had ik onvoldoende tijd om deze terug te sturen want de factuur datum is van toepassing voor het terug sturen en niet de lever datum. Nu moet ik evengoed op zoek naar een engelse versie van het boek en weer kosten!

28. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Hartelijk dank voor uw review. Voor een retour geldt de datum van levering van de zending. Wij begrijpen de situatie en willen u graag helpen om dit op te lossen.

Neem alstublieft contact op met onze klantenservice (info@libristo.be), dan zorgen wij ervoor dat uw kwestie snel wordt afgehandeld.

Vurdert til 3 av 5 stjerner

Damaged book

Everything was fine but the packaging of the books. They were only put in a carton box with no extra wrapping, and so when the box got damaged it also damaged one of the books.

26. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We're sorry to hear about the issue with the packaging. Please contact our customer support team, and we will be happy to help resolve this matter.

Vurdert til 5 av 5 stjerner

Great service

Great service.
The book arrived on time and was received in perfect form.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We're pleased to hear that everything went smoothly with your order and that you were satisfied with the process. We look forward to welcoming you back!

Vurdert til 5 av 5 stjerner

Fast delivery and the artbook came in…

Fast delivery and the artbook came in safely. Customer service was also super friendly!

21. november 2025
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Svar fra Libristo Belgium

Thank you for your review. We're glad to hear your artbook arrived safely and that you had a positive experience with our customer service. Enjoy your reading!

Vurdert til 5 av 5 stjerner

Two books that were difficult to obtain…

Two books that were difficult to obtain on amazon. They were available and fast enough delivered by libristo.
I will do again

13. oktober 2025
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Svar fra Libristo Belgium

Thank you, Christophe, for your review. We are glad you have found your desired products on our eshop and all went well with the order. We are looking forward to your next visit.

Vurdert til 5 av 5 stjerner

Good service

This is my first time ordering books from Libristo. The communication was going on very smoothly. The book was received on time.

5. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We're happy to hear that your first experience with our e-shop went smoothly and that your book arrived on time. We look forward to serving you again!

Vurdert til 1 av 5 stjerner

commande non distribuer par GSL. Pas reçue le chaufeur à poutant indiqué que la commande avait ete reçue et c'est faux.

commande non distibuer par gsl soi-disant livrer. Personne ne sait ou se trouve mon colis.
Plus jamais se site

28. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Merci pour votre avis et nous nous excusons pour les complications concernant votre commande. Notre service client a pris contact avec vous et une solution a déjà été trouvée.

Vurdert til 5 av 5 stjerner

Great communication

I bought a book on the pre sale and the communication was great during the whole process. My book arrived super fast and if was perfect.

23. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review and the positive feedback on our products and processes. Please check out our e-shop again soon as new titles are added to our catalogue on daily basis.

Vurdert til 1 av 5 stjerner

Very Slow Delivery and Lack of Communication

The books took more than two weeks to arrive, which is much longer than expected.
Moreover, there was no clear communication or update regarding the estimated delivery date during this period.

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We’re sorry to hear that the delivery took longer than you expected. The books were in stock with our supplier, and the estimated delivery time is communicated before the order is confirmed. Updates are also provided once the goods are on their way to our warehouse and again when the order is dispatched from our warehouse. According to our records, the shipment was delivered within the estimated delivery timeframe. We appreciate your understanding and your feedback, which helps us continue improving our service and communication with our customers.

Vurdert til 5 av 5 stjerner

Smooth communication

Smooth communication, fast delivery, all just fine!

2. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We're pleased to hear that everything went smoothly with your order and that you were satisfied with the process. We look forward to welcoming you back!

Vurdert til 2 av 5 stjerner

No clear dates of delivery, you have to pay first

There should be clear set delivery dates even before placing the order. I paid and waited for more than a week to receive an answer about delivery date which took another two weeks. really unacceptable.

17. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your feedback, Birsen. During the purchasing process on our e-shop and in the order confirmation email, we clearly indicated the estimated delivery date, noting that it was subject to change. We’re sorry that the waiting time did not meet your expectations and we appreciate your understanding.

Vurdert til 1 av 5 stjerner

Worst experience ever

Worst experience ever! I ordered 4 books for my kids for school, I ve checked their website and it was clearly written,,in stock’’ 3-4 days delivery time.
After 3-4 days I received an email saying,,now we received your items and se shipnit to you🤭. Few days later I checked their awb and my books were in Czech Republic (nothing to do with Belgium website, 4 days after the awb indicates same place, at the end around 12-14 days after I received the package, imagine saying to the teacher every day ,,we still don’t have the books’’

5. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your review. We’re sorry to hear about the delay and understand how frustrating this must have been. It seems that the items were in stock with the supplier, and the 3–4 days mentioned on the website referred to the shipping time from the supplier, not the delivery time to you. Please contact our customer service at info@libristo.be so we can look into this and assist you further.

Vurdert til 5 av 5 stjerner

Good price compared to others and…

Good price compared to others and everything went well for the delivery!

18. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Libristo Belgium

Thank you for your feedback! We’re glad to hear you were happy with the price and that the delivery went smoothly. We are adding new titles to our catalogue on a daily basis so we hope you will visit our e-shop again soon.

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