Ordered a nice looking pair of glasses from their website i wanted to use this summer, saw that delivery option said 3-10 days. It is now day 22, still no glasses, apparently they have been in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super easy and efficient process to buy my new Le Spec sunglasses! Website was easy to navigate and loved the ability to "Try On" the glasses on your own face - game changer for online glasses shop... Vis mer
I love the glasses don’t get me wrong, but when ordering the website mentioned ‘free worldwide shipping’ for orders over €60,-. The package eventually came from Australia so when it arrived in NL like... Vis mer
Ordered 2 pairs online through official site lespecs.com. The shipping had some delays (took about a month and a half to deliver from Australia to Malta) but it is fairly understandable due to pandemi... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Defined by reinvention of classic shapes, and injected with sleek, modern attitude, Le Specs has forged its position in the market as a leading youth-driven and directional brand. Le Specs’ success is testament to its provocative styling and abil...
Kontaktopplysninger
McEvoy Street 110A, 2015, Alexandria, Australia
- lespecs.com
3,3
Middels
90 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 38 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Returns must be sent to Australia
4. april 2022
Anmeldelse skrevet uten oppfordring
Don't order from Germany!
Happy with the glasses. BUT:
DO NOT ORDER FROM THE LESPECS WEBSITE IF YOU ARE IN GERMANY!
It took over a month for the shipment to arrive (after my holiday was over) and then I had to pick it up at a service point, where I was charged an additional 15 Euros for customs fees. I got in touch with customer service and apparently, this is just something that happens. Tough luck. Buy your glasses at a store if you can. Their shipping and customer care suuuuucks!
24. januar 2022
Anmeldelse skrevet uten oppfordring
Worst customer service
Worst customer service. They have a one year warranty, but want you to do all the work to return it from the store you got it from. Just one crazy circle after another to get them to honor their warranty. I’ve been trying for over a week to get this issue resolved. My sunglasses came with a card that gave me their contact information for warranty issues/claims. What a joke. If they aren’t going to honor their warranties or make it extremely difficult, then why even bother offering it. Will never buy from this company again.
6. september 2021
Anmeldelse skrevet uten oppfordring
Customers are responsible for returns costs?!
I ordered from the UK, and wanted to return, but found out that the customer is responsible for returns costs. This wasn't made clear from the outset. This will cost me nearly as much as the sunglasses!
3. august 2021
Anmeldelse skrevet uten oppfordring
Everything was Done very quickly
Everything was Done very quickly. I’m from Melbourne took over the weekend to receive my parcel from Sydney. During Covid restrictions. Very happy 😃
14. september 2020
Anmeldelse skrevet uten oppfordring
Happy customer here!
Ordered 2 pairs online through official site lespecs.com. The shipping had some delays (took about a month and a half to deliver from Australia to Malta) but it is fairly understandable due to pandemic & travel restrictions. Besides, the tracking information was very easily traced and was updated regularly. Packaging and branding wise, I was kindly surprised! Received manuals & warrants to each pair, plus a thank you card as well! It really makes the whole purchasing experience warm and positive. Products are very fairly priced for the quality and service you're getting, 100% recommended, will be returning :)
3. juni 2020
Anmeldelse skrevet uten oppfordring
Awesome designs for good price!
I love my Le Specs and have been buying a new pair nearly every summer :) I bought my last pair from Myer and absolutely love them. Also great since I dont mind too much if I break them, since they are still quite affordable
22. august 2019
Anmeldelse skrevet uten oppfordring
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