Lemon Squad Anmeldelser 

2 485
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was my first experience buying a car remotely. I therefore leaned heavily on the inspector's report. The report was extensive and detailed. The inspector thoroughly explained every cosmetic is... Vis mer

Vurdert til 5 av 5 stjerner

I could not be more shockingly pleased by your rep's response time, feedback, and the dashboard that allowed me to track the progress. Lemon Squad essential saved the deal on a motorcycle. As a novel... Vis mer

Vurdert til 1 av 5 stjerner

I bought a van solely off of the inspectors report. I’m not very knowledgeable about mechanical issues so i had to rely on a professional. Bought the van a couple weeks ago but had to return it to... Vis mer

Vurdert til 1 av 5 stjerner

I paid full price. Lemon squad says always talk to a person. Not true. Only talk to a person in specified business hours. Lemon squad says 24 hour goal turn around from when inspection is completed... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Lemon Squad is the leader in Nationwide Pre-Purchase Used Car Inspections. We inspect every car in every state across the USA--even Alaska and Hawaii. We're here to make sure you don't spend your hard earned money on a lemon! Just place an order for a vehicle inspection through the site or by phone. Our expert inspector will contact your seller to verify the availability of the vehicle and set up an appointment to inspect your automobile. The inspector will go directly to the vehicle to perform the inspection. The inspector will upload the report to us, and after an intricate error checking and reviewal process, you'll receive notification when your report is ready to login and view. You'll be notified the instant the report is ready to login and view.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,5

Alle anmeldelser

(2 485)

1 409 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

350.00 for a commercial truck…

350.00 for a commercial truck inspection and did not include a computer scan. I then get the inspection delayed for a whole week and the report wasn't available until 10 days after I ordered the inspection. Aside from the delays it is impossible to get a hold of anyone to answer your questions and get some sort of a time frame or answer questions such as if it includes computer scan on the inspection etc. Overall it was not worth the price. I feel ripped off. The inspection did not give me any more confidence if I am making a good purchase or not.

22. juli 2026
Vurdert til 3 av 5 stjerner

The service has amazing potential if it can be tweaked a little bit

I have to say that they were as responsive as they could possibly be. I very much appreciate that. It must be very difficult to coordinate the logistics of deployed technicians on short notice. I had the impression, as a potential private party buyer, that I could request an inspection quickly to avoid placing the seller at a disadvantage in showing the vehicle. I used your service once and the shop of a local mechanic and I must say that the local mechanics report was more thorough.

21. april 2026
Vurdert til 2 av 5 stjerner

Delayed Report Defeated the Purpose of the Inspection

I chose Lemon Squad because they advertise a fast turnaround, which is exactly what I needed for a pre-purchase inspection.

My vehicle was inspected on July 21, and as of the morning of July 25, I still had not received the inspection report.

A pre-purchase inspection is only valuable if you receive the results quickly enough to make an informed decision. If the seller has other interested buyers, or is waiting for your answer, several days without the report can put you at a real disadvantage and may even cost you the vehicle.

If timing is important to your purchase, my experience did not match the fast turnaround that led me to choose Lemon Squad.

25. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Buting a car online

My technician pointed out multiple issues that I probably would have overlooked. He definitely saved me from buying a lemon online. If you are buying online, use lemonsquad!

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Out of state Buyer

I was relying on lemon squad as an out of state purchaser. The inspection took several days to get back and when I got it back a test drive was not done. I flew in to do a self inspect because it took so long for the inspection to come back. Upon driving, I found there to be issues with the AC as well as potential suspension issues. When I finally got the inspection back there was no documentation of either AC concerns or suspension concerns. I have been trying to get a live person on the line for several days to address the concerns that I have and have been met with dropped calls and AI auto attendant. Would love to hear from a live person to address my concerns, but have not gotten a call back yet.

15. juli 2026
Vurdert til 1 av 5 stjerner

LemonSquad inspection for out of state vehicle

Paid for a pre-purchase inspection so I wouldn't buy someone else's problems. Unfortunately, that's exactly what happened. I found major brake vibration on my first drive, a significant oil leak, and power running board issues almost immediately after taking possession. Instead of explaining how these were missed, Lemon Squad just kept sending the same canned response about their inspection being "visual and non-invasive." I wasn't asking for a warranty—I was asking why obvious issues weren't caught. The customer service was just as disappointing as the inspection. I won't use them again.

They could improve by not having canned responses such as it's visual and non invasive. In one of the photos you could zoom in and see cut wires.
I diddnt catch it because I didn't think I needed to indirect the inspector's work.

All in all it was a mistake ever trusting them!

6. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Straight up lied to me - do not use, you might lose purchase of vehicle

- Ordered inspection Friday afternoon. Understood I probably would not get assigned an inspector until Monday and inspection would happen Tuesday at the earliest.
- Received Saturday and Sunday morning emails indicating might be an issue because of the weekend.
- Monday morning email changed indicated no need on action from me but any delays might be a scheduling issue.
- Tuesday morning email said "At this stage, extended timing is usually related to access or coordination rather than inspector availability." and that issues might lie with the seller.
- Contacted seller, no inspector called them to schedule.
- Contacted Lemon Squad, horrible AI agent, live agent was quick. They indicated that Monday morning they knew they had no inspector in the area.
- So they knew no inspector but automated emails blamed delays on the dealer. I had to demand an immediate refund. They never offered it as an option.
- This delay almost cost me the ability to purchase this vehicle because of the delays.
- Lemon Squad specifically advertised the city name.

Google search "gainesville fl pre purchase inspection"
Result:
"Gainesville, FL
Sponsored results
Pre-Purchase Car Inspections
LemonSquad
Full Vehicle Evaluation — Lemon Squad offers in Gainesville, FL pre-purchase used car inspections. Schedule your inspection today. Know exactly what you're buying with a comprehensive vehicle inspection. Schedule today."

I reported the sponsored ad to Google.

- Delay almost cost me the ability to purchase the vehicle.

DO NOT USE

21. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Thorough inspection

It took multiple rescheduling efforts to get the report completed, but it was very thorough. The attention to detail is excellent. Thankful for the inspection

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well worth it

I booked online on a Friday morning for a ppi in Mount Holly NJ. The inspection took place the next day and I had a report Sat night. It was well worth the price. Lemon squad pictures showed scratches(big one) and modifications that the dealerships pictures did not show.

3. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Took one week

Took one week - well past the contracted response time of 2 business days. Will not use again. Requested a refund but service rep was quick to say she did not have that ability. Poor service.

5. juli 2026
Vurdert til 2 av 5 stjerner

Better off going local

I wanted to try this out because I love the vin wiki channel and wanted to support them. The foreshadowing to the dealer was very poor regarding inspection turn times. I tried to get help getting the report expedited when I was told that wasnt possible I was going to ask them to call the dealer to set the right expectations. However I was hung up on 6 different times afterwords. They would pickup and hangup immediately after now I'm stuck explaining to my wife why we have to wait another week to go car shopping when we're down a minivan

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered ny 2nd inspection

Ordered ny 2nd inspection. Process took more days then previous. They report exterior was fresh clean paint. Only to find multiple scratches throughout the surface. Rear truck door was shifted to left and damaged. Would not purchased the vehicle or request a lower cost. Inspection was out of state. Pictures provided were incomplete, they only provided 2 exterior pictures, should have had aleast 5. Call to report issue and used return call option, no call back. Called multiple times following only to wait and be hung up on. Finally 6 hours later spoke with customer service, demanded a refund. Inform to send an email. I requested a supervisor, was told no supervisor available. Wouldn't provide email address or direct line. Told rudely no supervisor. Told I might be contacted 72 hours later. Requested refund again, customer service told me it was my problem and hung up call.
Will need to contact credit card company to reverse charge. Extremely upset. 1st inspection was perfect. They failed on this one big time!!! Find another service!!!!

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Money well spent!

This was my first experience with a service like this and I will definitely use it again. I got an inspector the next day and a report on everything in detail with photos and videos to substantiate the assessment. I highly recommend this service

25. juni 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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