Disappointed. Just received order of night briquettes .Same order as years before. ONLY to discover they have increased price and made the product SMALLER . WILL NOT RECOMEND OR USE AGAIN KEN R... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The briquettes arrived the day after ordering them? I’ve been using the night briquettes for a number of years now, I have a small 5kw multi fuel stove, I put one briquette on at approximately 10 pm a... Vis mer
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Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... Vis mer
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Excellent Customer Service. First order and I couldn’t ask for better customer service. Needed to contact Lekto due to delivery company confusion. Sorted out the same day thanks to Jane Tate. Plen... Vis mer
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Informasjon om virksomheten
Om Lekto Woodfuels
Skrevet av virksomheten
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Skrevet av virksomheten
Kontaktopplysninger
Unit 2-4 Protection House, NE30 2RH, North Shields, Storbritannia
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,5
Enestående
31k anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy service and excellent quality
Speedy service and excellent quality - thank you 😁
12. april 2026
Svar fra Lekto Woodfuels
Hi Mel,
That's amazing! We couldn't be happier to hear about your experience! 😊
Stay warm! 🔥
Wishing you a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Ralph,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi there,
Thank you for your feedback!
We are happy to hear that you like our products and the delivery was fast and met your expectations! 😊🚚
Have a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Joseph,
We're thrilled to hear about your experience! 🙌 Thank you for your lovely feedback!
Have a lovely day,
Alexa
Nice.
Tried this type of fuel and very pleased. 3 logs (briquets)lasted for a good while. Long enough to heat the radiators and give a nice flame to look at. And our log burner is quite big. Well pleased. Not the cheapest but good.
11. april 2026
Svar fra Lekto Woodfuels
Hi Michael,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
A great alternative to traditional fire…
A great alternative to traditional fire lighters, no smell, eco-friendly and at least as effective.
10. april 2026
Svar fra Lekto Woodfuels
Hi Frank,
We're so glad to hear you had a good experience! 🙌
Thank you so much!
Wishing you a fantastic day,
Alexa
Svar fra Lekto Woodfuels
Hi Sylvia,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Love the product, hate the delivery service
Love the product. Hate the delivery process. The drivers are great but the delivery service is dreadful, with split deliveries and missing boxes.
11. april 2026
Svar fra Lekto Woodfuels
Hello Liz,
Thank you for your feedback, and we’re truly sorry to hear about your delivery experience.
We dispatch orders as a single shipment; however, DPD may split them into multiple deliveries due to the weight of our products. The remaining items usually arrive within a couple of business days.
Upon checking our records, we can see that our customer service team is currently looking into this for you.
Once again, my apologies for the inconvenience caused.
Kind regards,
Alexa
Short order
After reading the reviews on trustpilot about LEKTO l decided to put my first order in.l ordered 4 boxes on delivery only received 3 boxes after some enquiries l finally received my missing box after 7 days.l was very disappointed that l had chase to get the missing box not sure if l had not chased whether l would have received the missing box l will not use them again
9. april 2026
Svar fra Lekto Woodfuels
Hello Stephen,
Thank you for your feedback, and I’m really sorry for the delay with your delivery.
After looking into this, it appears that your missing parcels were held at the DPD depot for an unexpected reason. I understand how frustrating that must be.
We’ve arranged for those parcels to be returned to us and have sent out a replacement shipment, which should have reached you by now.
We truly appreciate your patience, and we’re very sorry for the inconvenience caused.
Kind regards,
Alexa
Svar fra Lekto Woodfuels
Hi Richard,
Thank you so much for your feedback! 🔥
Wishing you a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Michael,
That's amazing! We couldn't be happier to hear about your experience!
Thank you 😊
Wishing you a lovely day,
Alexa
Been using this company after I had my…
Been using this company after I had my log burner installed. The heatwood logs are long burning and cost effective.
10. april 2026
Svar fra Lekto Woodfuels
Hi Stephen,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much 😊
Have a lovely day,
Alexa
Great customer service
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lekto Woodfuels
Hi Paul,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Order & delivery process was very…
Order & delivery process was very efficient & straightforward. Good product with very effective heat output
9. april 2026
Svar fra Lekto Woodfuels
Hi Richard,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback!
Have a lovely day,
Alexa
Delivered to the place I wanted in time.
7. april 2026
Svar fra Lekto Woodfuels
Hi Alan,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Easy to order but no communication as…
Easy to order but no communication as to when delivery should happen
7. april 2026
Svar fra Lekto Woodfuels
Hi Muriel,
Thank you for your feedback.
Before delivery, you should have received message and email from our shipping partners with the estimated delivery date and time.
I hope this helps. 🙌
Warm regards,
Alexa
Svar fra Lekto Woodfuels
Hi John,
We're happy to hear about your experience! Thank you 🙌😊
Have a lovely day,
Alexa
All went very smokth
8. april 2026
Svar fra Lekto Woodfuels
Hi Anne,
Thank you so much for your feedback! 🙌
Wishing you a lovely day,
Alexa
Great products and super efficient…
Great products and super efficient delivery each time we’ve placed an order!
7. april 2026
Svar fra Lekto Woodfuels
Hi Elaine,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Jennie,
We're so glad to hear you had a great experience!
Thank you! 😊
Wishing you a fantastic day,
Alexa
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.