Disappointed. Just received order of night briquettes .Same order as years before. ONLY to discover they have increased price and made the product SMALLER . WILL NOT RECOMEND OR USE AGAIN KEN R... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The briquettes arrived the day after ordering them? I’ve been using the night briquettes for a number of years now, I have a small 5kw multi fuel stove, I put one briquette on at approximately 10 pm a... Vis mer
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Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... Vis mer
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Excellent Customer Service. First order and I couldn’t ask for better customer service. Needed to contact Lekto due to delivery company confusion. Sorted out the same day thanks to Jane Tate. Plen... Vis mer
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Informasjon om virksomheten
Om Lekto Woodfuels
Skrevet av virksomheten
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Skrevet av virksomheten
Kontaktopplysninger
Unit 2-4 Protection House, NE30 2RH, North Shields, Storbritannia
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,5
Enestående
31k anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Promt and on time as promised.However…
Promt and on time as promised.However delivery left in rain outside backgate of property but spotted by neighbour.The houses in Carclew tce have no road access to front doors.
12. april 2026
Svar fra Lekto Woodfuels
Hi Brian,
Thank you so much for your feedback! 🔥
Wishing you a lovely day,
Alexa
Another social media driven gimmick.
Yeah. I bought 2 boxes. And they do (if you choke right down) last all night (just) but the amount of ash is in itself choking. And because you have to choke down this blackens the inside of your log burner glass. They stain your hands when you handle them and the boxes have a lot of brown dust that stains your rugs at the first opportunity. I will not be buying again.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lekto Woodfuels
Hi Simon,
Thank you for your feedback, and we’re truly sorry to hear about your experience with our Night Briquettes.
Performance can vary depending on the stove, airflow, and how well the appliance is preheated. The briquettes usually burn with flames for the first few hours and then glow, releasing steady heat.
Please note that we do not recommend closing the airflow completely; only reduce it slightly.
We’re really sorry they stain your hands 😔. Since these are natural, uncoated briquettes made from softwood bark, the bark can sometimes stain your hands when handling them. We avoid using synthetic coatings because we want to keep them natural and safe.
Here is some more info and tips on how to use them best:
https://www.lektowoodfuels.co.uk/blogs/product-instructions/manual-night-briquettes
Hope this helps!
Kind regards,
Alexa
Svar fra Lekto Woodfuels
Hi Ron,
Thank you for your feedback, and we’re truly sorry to hear about the trouble with the delivery. :(
For your next order with us, just message us your order number, and we’ll dispatch it via Parcelforce instead.
Once again, our apologies for the trouble caused.
Kind regards,
Alexa
Amazing customer service thank you for…
Amazing customer service thank you for resolving my order, their products are just unbelievable good value do exactly what’s described on the box
17. april 2026
Svar fra Lekto Woodfuels
Hi Tony,
It absolutely makes our day to hear that you had such a good experience with us. 🧡 Thank you so much! 😊
Have a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Matilda,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Great customer service
Great customer service. Unfortunately part of my delivery was missing. When reported to Lekto the missing part of order was dispatched and arrived the day after.
Great products.
18. april 2026
Svar fra Lekto Woodfuels
Hi Lynne,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊🚚
Have a lovely day,
Alexa
Really quick delivery and good quality…
Really quick delivery and good quality wood. Love getting my wood from this company
16. april 2026
Svar fra Lekto Woodfuels
Hi Jill,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!
Have a lovely day,
Alexa
Prompt & knowledgable support
Prompt & knowledgable support
Excellent product used in my Swedish log burner.
17. april 2026
Svar fra Lekto Woodfuels
Hi Edward,
We're thrilled to hear about your experience! 🙌 Thank you for your lovely feedback!
Have a lovely day,
Alexa
Great service and good quality 😀
16. april 2026
Svar fra Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! Thank you for your lovely feedback😊
Have a lovely day,
Alexa
We have used these firelighters for…
We have used these firelighters for several years now. Great product, no odour, never need more than one firelighter. Only down side is that we have to buy 4 boxes to get free postage, well packaged and easy to store though😊
15. april 2026
Svar fra Lekto Woodfuels
Hi Jennifer,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi Thelma,
We're happy to hear about your experience! Thank you 🙌
Have a lovely day,
Alexa
Easy ordering process and quick delivery
13. april 2026
Svar fra Lekto Woodfuels
Hi Jim,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Five stars for Lekto again.Cant fault…
Five stars for Lekto again.Can't fault them on anything.Life has just been soo much simpler since choosing them for all our logburner fuel.Latest purchase was for their firelighters and they are as clean and efficient as all the rest of the products we've tried.Will be stocking up again across the range later in the year so we're all set for the Autumn.
13. april 2026
Svar fra Lekto Woodfuels
Hi Tracey,
It absolutely makes our day to hear that you had such a good experience with us. 🧡😊
Have a lovely day,
Alexa
Very prompt delivery, top quality product
Very prompt delivery, and the firelighters are far superior to previous ones I have bought - larger, longer lasting, and cleaner as well - no loose bits falling off all over the place. Top quality product.
13. april 2026
Svar fra Lekto Woodfuels
Hi Pat,
We're so glad to hear you had a great experience! 🙌
Thank you 😊
Wishing you a fantastic day,
Alexa
Svar fra Lekto Woodfuels
Hi Lyn,
Thank you so much for your feedback and we're truly sorry for the trouble caused by the delivery.
We will raise this with the courier to help prevent this from happening again.
Please accept our sincere apologies for this error.
Wishing you a lovely day,
Alexa
Top quality product
Top quality product, delivered quickly 👍.
I've used these logs over a number of winters in my open 🔥 and they burn well with good heat output. Recommended
13. april 2026
Svar fra Lekto Woodfuels
Hi Laurence,
That's amazing! We couldn't be happier to hear about your experience!
Thank you so much 😊
Wishing you a lovely day,
Alexa
I am always surprised by how prompt the…
I am always surprised by how prompt the deliveries are and the drivers are so polite and helpful.
13. april 2026
Svar fra Lekto Woodfuels
Hi Russell,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Alexa
Svar fra Lekto Woodfuels
Hi there,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Alexa
Although the heat logs are a bit pricey…
Although the heat logs are a bit pricey they do give off a lot of heat and break up easy so you can use them along side the wood. Delivery was prompt as always.
12. april 2026
Svar fra Lekto Woodfuels
Hi Helen,
We're happy to hear about your experience!
Thank you 😊 🙌
Have a lovely day,
Alexa
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