Leger Holidays Anmeldelser 

9 641
•
TrustScore 4.5 av 5

4,6

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We did the Air War Europe tour. It was excellent - all the transfers, coaches, crossings etc were great, well co-ordinated and the whole process was easy and stress free. The tour itself was excellen... Vis mer

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Vurdert til 5 av 5 stjerner

Truly a terrific trip to the DDay landing beaches . Smoothly organised from start to finish . Comfortable coaches , friendly & professionally staffed by drivers / hosts Dylan & Michael & expertly narr... Vis mer

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Vurdert til 5 av 5 stjerner

Just returned from a fab holiday with Leger visiting the French and Italian Riviera's. Although the journey was long we had some lovely views of the alps and the scenery on route was wonderful. Our... Vis mer

Vurdert til 3 av 5 stjerner

Picturebook Italy: via France & Switzerland. • Marketed as a luxury trip, 3 star at best. • Poor hotels throughout. • Rude hotel staff member in Montecatini hotel, we felt we were an inconvenien... Vis mer

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Om Leger Holidays

Skrevet av virksomheten

Leger Holidays is the leading provider of escorted holidays across Europe and worldwide, travelling by luxury coach, air and rail. With over 40 years' experience in escorted touring, we offer expertly planned, fully escorted holidays to the world's most sought-after destinations. From short breaks and worldwide adventures, to river cruises, festive breaks and holidays designed for solo travellers, there's 1000s of tours to choose from in 30+ destinations. Each tour includes exciting excursions, hand-picked accommodation and comfortable travel.

The journey can be just as important as the destination which is why we offer travel by luxury coach. Designed with customer relaxation in mind, our stylish coaches are both modern and spacious. State-of-the-art Luxuria boasts a fantastic range of facilities, including personal touch-screen TVs at every seat with a vast choice of entertainment (follow your journey, watch films, listen to music or play games), deluxe armchair-style seating with extra legroom and adjustable calf rests, and much more space around you with only 31 seats. Silver Service offers added comfort and facilities, such as deluxe reclining seats with leather headrests and a spacious rear lounge so you can socialise with your fellow passengers.

All of our holidays are safe, secure and fully bonded by ABTOT and ATOL from the day you book, giving you full financial protection so you can travel with peace of mind.

Leger Holidays

Skrevet av virksomheten

Plan now, celebrate later
Book a magical break before places fill and look forward to seeing Europe aglow this year.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

10k anmeldelser

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4,6

Alle anmeldelser

(9 641)

2 423 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Attention to detail

Attention to detail, also very helpful. All completed in one phone call.

28. september 2026
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Dear John,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Vurdert til 5 av 5 stjerner
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Svar fra Leger Holidays

Dear Vivien,

Thank you for taking the time to share your feedback.

We are delighted to hear that you received such helpful and friendly service from our team over the phone. We are pleased that our colleague was able to assist you and make your experience a positive one.

Thank you again for your kind comments. We look forward to welcoming you on your holiday.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

The agent Sam was very helpful and…

The agent Sam was very helpful and reviewed requests. helpful and friendly

28. september 2026
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Svar fra Leger Holidays

Dear Zoe,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Vurdert til 1 av 5 stjerner

The Royal Edinburgh Military Tattoo.

The Royal Edinburgh Military Tattoo.
I looked forward to this trip with great anticipation. Unfortunately there was a gap between expectations and reality. Too many things did not go well, were disorganised or time not best used for client experience. I must say however, that the standard of driving was excellent.
Extreme disappointment followed the spectacular Tattoo when our coach load of clients in wet clothing were waiting on the coach for an hour for a missing member of staff! Who eventually joined the coach without explanation or apology! Thus I am left, unfortunately, with an unfavourable impression of Leger and I do not feel that I can recommend it to friends and acquaintances.

17. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Leger Holidays

Dear Betty,

Thank you for taking the time to share your feedback following your Royal Edinburgh Military Tattoo trip.

We are very sorry to hear that the experience fell short of your expectations, particularly as you had been looking forward to the trip with such anticipation. We appreciate your comments regarding the organisation, the use of time and the overall client experience.

We are especially sorry to hear about the delay following the Tattoo, when you and your fellow passengers were left waiting on the coach in wet clothing for around an hour. We fully understand how frustrating and disappointing this must have been, and we are also sorry that the staff member did not provide an explanation or apology on joining the coach.

We are pleased, however, that you were impressed with the standard of driving. We will ensure your kind comments are passed on to the relevant team.

Your feedback regarding the organisation and the post-Tattoo delay will be shared with the appropriate teams for investigation and consideration. We regret that these issues have left you with an unfavourable impression of Leger and appreciate you bringing your experience to our attention.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

Helpfulness

I couldn't have had better help and advice. The assistant was so helpful and gave me positive answers to all of my questions. She was very knowledgeable about the holiday which made me happy to book.

28. september 2026
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Svar fra Leger Holidays

Dear Debbie,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Vurdert til 5 av 5 stjerner

Easy experience with booking

Easy experience with booking, very helpful

20. september 2026
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Svar fra Leger Holidays

Dear Rushelle,

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the booking experience easy and our team very helpful. Providing a straightforward and supportive service is important to us, so it is wonderful to know that this was your experience.

Thank you again for your kind comments. We look forward to welcoming you on your holiday.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

All Quiet on the Western Front

The tour guide and the driver were excellent, the hotel was great. Enjoyed the trip throughly. The only thing was that some of people on the tour were using vapes or e-cigarettes and they didn't always do it away from the party. What it is like is being made to breathe paint fumes. I don't blame the tour guide because people tend to use vapes and e-cigarettes sureptiously. Perhaps there should be a warning that if they want use vapes and e-cigarettes to do it away from the group and not when the tour guide is telling us something. A little bit of a problem at the end because a coach was delayed getting back to Folkestone Services.

18. september 2026
Anmeldelse skrevet uten oppfordring
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Dear David,

Thank you for taking the time to share your detailed feedback.

We are delighted to hear that you thoroughly enjoyed your trip and were pleased with your tour guide, driver and hotel. It is wonderful to know that these aspects contributed to such a positive experience.

We also appreciate you raising your concerns regarding the use of vapes and e-cigarettes around the group, particularly during guided commentary. We understand how unpleasant this can be for other guests, and we appreciate your suggestion that clearer guidance could be provided to remind customers to use them away from the group. Your comments will be shared with the relevant team for consideration.

We are also sorry to hear about the delay returning to Folkestone Services and appreciate your patience.

Thank you again for taking the time to share your experience and suggestions. We hope to welcome you on another Leger holiday in the future.

Warm regards,

Customer Relations SB

Vurdert til 5 av 5 stjerner

Clear communication.

Clear communication.

27. september 2026
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Svar fra Leger Holidays

Dear John,

Thank you for taking the time to share your feedback.

We are delighted to hear that you found our communication clear and helpful. Providing our customers with clear and useful information is very important to us, so we are pleased to know that this was your experience.

Thank you again for your kind comments. We look forward to welcoming you on another Leger holiday in the future.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

27. september 2026
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Svar fra Leger Holidays

Dear Nick,

Thank you for taking the time to share your feedback.

We are delighted to hear that you received excellent service and that you had such a positive experience with us.

Thank you again for your kind comments. We look forward to welcoming you on another Leger holiday in the future.

Warm regards,

Customer Relations SB

Vurdert til 2 av 5 stjerner

hotel from hell…

just returned from a luxuria coach trip to the d-day landing beaches.The trip itself was excellent with an excellent guide (ian) and drivers george and joan.We rate the tour purely on that at two star because the administration and hotel merit only zero. we booked through Hays travel and the only communication we got from Leger detailed pick up times and coaches. We received no itinerary before we left home at3 am. This proved embarrassing because we had no labels for the outbound or inbound journeys and this was essential to baggage transfer. The coach trip to Folkstone to Rouen was arduous which was predictable. The Ibis hotel in Rouen was adequate on the outbound and inbound journeys. However the Brit Hotel in ST.LO was dreadful - dilapidated appearance, tiny rooms, useless door keys, cleaning almost non existant and they ran out of beer and red wine on the second night. The location of the Brit Hotel was ridiculous- on an industrial estate with a 50 minute journey ( each way to the very landing beaches we had come to visit!! After a long journey beach to Folkstone we had been switched to a different feeder coach but we had not been told this and it was only by chance that we found out which meant a very nervous time ensuring that our cases ended up on the correct coach.
This was an excellent tour spoiled by poor administration , hotel quality and LOCATION. We expected to be based by the sea with sea breezes and access to good food but we got a "doss house" on an industrial estate many miles inland and , with an IBIS hotel right next door, fast food restaurants and excessive and unavoidable coach travel. Whoever chose this hotel had clearly no idea what it was like!!!

14. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Leger Holidays

Dear James,

Thank you for taking the time to share such detailed feedback following your D-Day Landing Beaches tour.

We are pleased to hear that you enjoyed the tour itself and that Ian was an excellent guide, while George and Joan provided a high standard of driving. We will be sure to share your kind comments with them.

However, we are very sorry to hear that your overall experience was negatively affected by the administration, communication and accommodation. We appreciate how frustrating it must have been not to receive an itinerary before departure, particularly when information regarding baggage labels and feeder coach arrangements was important for your journey. We also understand your concerns about the unexpected change of feeder coach and the uncertainty this caused when transferring your luggage.

We are equally sorry that the Brit Hotel in St Lo fell so far short of your expectations. Your comments regarding the condition of the hotel, cleanliness, room facilities, availability of drinks and its location are concerning, particularly given the additional travelling time to and from the D-Day beaches.

We appreciate that these issues significantly detracted from what was otherwise an excellent tour, and we are sorry that the experience did not meet the standards you expected from us. Your detailed feedback will be shared with the relevant teams for investigation and consideration, particularly regarding the hotel selection, location and the communication provided to customers travelling via Hays Travel.

Thank you again for bringing these matters to our attention and for recognising the efforts of Ian, George and Joan.

Warm regards,

Customer Relations SB

Vurdert til 5 av 5 stjerner

Wonderful coach and drivers

Wonderful coach drivers fantastic places to visit and good hotels

27. september 2026
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Svar fra Leger Holidays

Thank you for taking the time to share your feedback.

We are delighted to hear that you enjoyed your holiday and were so pleased with the service from our coach drivers. It is wonderful to know that you enjoyed the fantastic places included in the itinerary, as well as the standard of the hotels.

Thank you again for your kind comments. We look forward to welcoming you on another Leger holiday in the future.

Warm regards,

Customer Relations SB

Vurdert til 4 av 5 stjerner

Having been unable to find what we…


Having been unable to find what we wanted on the Leger website I called andspoke to one of your staff who was extremely helpful and found a trip that was just what we wanted. If I could have found this on the website I would have given 5 stars.

20. september 2026
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Svar fra Leger Holidays

Dear Michael ,
Thank you for taking the time to share your feedback.
Whilst it is lovely to hear that you enjoy our trips, I am very sorry to learn about the difficulty you experienced when trying to contact us regarding your booking. I completely understand how frustrating it must have been to spend four hours trying to speak to a member of our team, particularly when you needed specific questions answered and using the internet was not a suitable option.
Thank you again for bringing this to our attention, and we hope you have a wonderful holiday.
Kind regards,
Customer Relations (SB)

Vurdert til 5 av 5 stjerner

Good booking site

Clear, informative website. Easy to follow booking process. A quick, smooth transaction. All good.

19. september 2026
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Svar fra Leger Holidays

Dear Judi,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

Nothing is too much trouble

Nothing is too much trouble

20. september 2026
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Svar fra Leger Holidays

Dear Margaret,

Thank you for taking the time to share your feedback.

We are delighted to hear that you feel nothing is too much trouble for our team. It is wonderful to know that you have experienced such helpful and attentive service.

Thank you again for your kind comments. We look forward to welcoming you on another Leger holiday in the future.

Warm regards,
Customer Relations
SB

Vurdert til 5 av 5 stjerner

Excellent service from pickup to drop…

Excellent service from pickup to drop off. Very well looked after the whole trip.

26. september 2026
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Svar fra Leger Holidays

Dear Bill,

Thank you for taking the time to share your feedback.

We are delighted to hear that you received excellent service from pickup through to drop-off and that you felt so well looked after throughout your trip. It is wonderful to know that our team helped make your holiday such an enjoyable experience.

Thank you again for your kind comments. We look forward to welcoming you on another Leger holiday in the future.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

the rep waited on the phone for me to…

the rep waited on the phone for me to beek my journey

14. september 2026
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Svar fra Leger Holidays

Dear Stuart,

Thank you for taking the time to share your feedback.

We are delighted to hear that our representative was so helpful and patient, staying on the phone with you while you booked your journey. It is wonderful to know that you received such attentive service.

Thank you again for your kind comments. We look forward to welcoming you on your journey.

Warm regards,
Customer Relations

Vurdert til 5 av 5 stjerner

Great Slovenian Adventure

The booking process was very efficient and proceeded smoothly from the start. The trip was extremely well planned and the travel and accommodation arrangements were first class. The whole experience was a great adventure and made all the more pleasurable by the services and support provided by Tour Manager Mike who went out of his way to make sure that everyone was happy.

13. september 2026
Anmeldelse skrevet uten oppfordring
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Dear Tom,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Vurdert til 2 av 5 stjerner

A muddle

A muddle over pick up on day one didn't get us off to a good start. Early mornings, long journeys, poor service station stops with little choice of food available, hotels of vastly varying quality with very poor vegetarian options in most. Endured rather than enjoyed.

7. september 2026
Anmeldelse skrevet uten oppfordring
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Dear Jill,

Thank you for taking the time to share your feedback.

We are sorry to hear that the confusion over your pick-up arrangements meant that your holiday did not get off to the best start. We also appreciate your comments regarding the early mornings, long journeys and the quality and choice of food available at some of the service stations.

We are particularly sorry to hear that you found the hotels to be of varying standards and that the vegetarian options were disappointing at most of the properties. We understand how frustrating this must have been and regret that, overall, you felt you endured rather than enjoyed your holiday.

Your detailed feedback is important to us and will be shared with the relevant teams for consideration.

Thank you again for taking the time to let us know about your experience.

Warm regards,
Customer Relations SB

Vurdert til 4 av 5 stjerner

A top crew - Rachel and Shaun

The only reason 5* was not given was because of the hotel in Opatija. Our room had a very bad smell and the reception did not want to help us, even though the maintenance guy they sent to have a look agreed with us. However, after help from Shaun our driver we were given another room which was a bit dated with mould and broken tiles in the bathroom, but we were ok with the room as a whole apart from no hot water which was also a complaint from other holiday makers.
Shaun himself says he is like marmite you either like him or hate him. I think he should say you either like me or like me slightly less. He always does what is best for the customer it may take him a couple of days it may take him 5 minutes but he does own the problem and takes control. Both Shaun and Rachel are a good team and a credit to Leger. A top team, worth more than 5*

12. september 2026
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Dear Paul,

Thank you for taking the time to share such detailed feedback following your holiday.

We are sorry to hear about the problems you experienced with the hotel in Opatija. We appreciate how disappointing it must have been to encounter a bad smell in your initial room, followed by issues with mould, broken bathroom tiles and a lack of hot water in the replacement room. We are also concerned to hear that you did not initially feel supported by the hotel reception. Your comments will be shared with the relevant team for consideration.

We are, however, delighted to hear that Shaun stepped in and took ownership of the situation, helping to arrange an alternative room and working to resolve the issues you encountered. It is wonderful to hear such positive comments about both Shaun and Rachel, and we will be sure to pass your kind words on to them. Their commitment to supporting customers and working together as a team is greatly appreciated.

Thank you again for your honest and constructive feedback, and for recognising the efforts of our team.

Warm regards,
Customer Relations SB

Vurdert til 5 av 5 stjerner

My tour 'All Quiet on the Western…

My tour 'All Quiet on the Western Front' of the WW1 Battlefields around Ypres and The Somme was fantastic. Well organised and crammed full of inciteful trips to the key sites - led by the outstanding Tour Leader James whose knowledge of the subject was second to none.
Thoroughly recommended.

18. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Leger Holidays

Dear Mr Stephens,

Thank you for your wonderful 5-star review following your All Quiet on the Western Front tour.

We are delighted to hear that you found the tour so well organised and enjoyed visiting the key First World War battlefields and sites around Ypres and the Somme. It is particularly pleasing to hear such high praise for James and his outstanding knowledge of the subject. We will be sure to pass on your kind comments to him.

Thank you for your recommendation. We hope to welcome you on another Leger holiday in the future.

Warm regards,

Customer Relations SB

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