Legacie Anmeldelser 

488
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Recently got a flat on Heriot Street. We got into the property in no time, straight in and settled already, property manager was good. The block manager was fantastic, I noticed a few conc... Vis mer

Vurdert til 3 av 5 stjerner

Living in a Legacie apartment was good, the building itself had no issues and it was nice comfortable and being already furnished made things better. However when it came to fixing issues inside the a... Vis mer

Vurdert til 5 av 5 stjerner

Jordan Geyser, Property Manager, is a diamond. After being subject to a poor service, Jordan has helped to redeem my faith in Legacie. I cannot commend him highly enough for his professionalism and sw... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Emma, our property manager in Liverpool is very efficient in sorting issues. I have called her several times to tell her about issues, such as fire alarm going off, elevator is beeping as it had issue... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Boligutleie
  2. Leilighetsutleiebyrå
  3. Eiendomsforvaltning
  4. Studenthjem

Skrevet av virksomheten

Legacie management & lettings provide luxury accommodation throughout the north west, we let and manage on behalf of investors who are providing that extra quality and work with an agency that provides excellent service. If you are looking for your next property to live in look no further than Legacie, you will be shown around by one of our experienced members of the team who will provide you with all the information you need to know, from there our friendly applications team will process your application as soon as you decide to go ahead. Legacie are there to help you from either a landlord or tenant perspective and have years of knowledge in both Liverpool and Manchester. Legacie have a number of new apartments for rent with a range of superb facilities such as onsite gyms. resident lounges, cinema rooms, concierge facilities and in some cases spa's across both cities depending on the apartment block. Our properties are located in sought after locations and include both residential and student accommodation. We pride ourselves in providing quality properties that also give a sense of community so that our residents can engage with others but can also have a place to work as and when you need it. Why not look at some of our developments to see what we can offer.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

488 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(488)

152 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Absolutely shocking communication

Absolutely shocking communication. Dismissive to the point of arrogance and rudeness. Issues cannot be resolved as the staff (when they eventually do finally respond to you) just pass the buck from one person to the next. Staff turnover rate is shocking.
Seriously considering moving my properties to an alternative management company.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Hi Catherine,

we are extremely sorry to hear this has been your experience with Legacie. Can you please email lettings@legacie.co.uk so that a senior member of staff can investigate further - thank you

Vurdert til 5 av 5 stjerner

Appreciation.

Huge thank you to Peter and Liam for continuously helping from the moving in to moving out. Their efforts and commitment to satisfaction for those renting has never faltered!

29. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank youu for taking the time to leave such a kind review. We will be sure to pass your kind words to liam dnd peter

Vurdert til 1 av 5 stjerner

really poor communications

really poor communications. they have been over charging me on the management fees, incorrectly charging me NRL tax. When I have queried this with them the communications stopped. Trying to follow up and phone them and I am forever caller number 2

26. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Hi Ajay , I am extremely sorry to hear that this has been your experience with legacie. This is not the standard of service we aim to provide. Please can you email lettings@legacie.co.uk so that a senior member of staff can investigate this for you - thank you

Vurdert til 1 av 5 stjerner

Failure to return tenants deposit

If Legacie had responded to returning my tenant deposit for about 2 months now it would not be an outstanding payment. It only aligns with your practice of late rent payments

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Dear Oluwadamisola, we have responded to your review left 6 days ago and asked for further details to be sent to lettings@legacie.co.uk. Please can you do this so that we can investigate matters for you - thank you

Vurdert til 5 av 5 stjerner

Great place. Exactly as shown on website photos.

I have just made an offer on an apartment to rent at Element. It was only 20 mins walk from Lime Street station and past many shops and local services. The apartment was exactly as shown in the photographs. The communal areas are impressive and immaculately clean and spacious. An excellent range of facilities. I was most impressed by the letting agent (Emily Wood) who was very professional and responded quickly to all my emails and enquiries prior and post viewing. Excellent service. I am happy and looking forward to my daughter moving into this complex next week whilst she has a work placement in Liverpool.

16. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we hope your daughter loves her time in Liverpool with legacie!

Vurdert til 5 av 5 stjerner

Happy to move In

Sophie helped me to find the property I want

11. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

We are so happy to hear this, thank you for sharing your experience!

Vurdert til 5 av 5 stjerner

Julie Quine is an absolute star

Julie Quine has been an absolute star in regards to rent arrears that she has managed to recover

8. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience with Legacie

Vurdert til 5 av 5 stjerner

Sophie was really lovely and super…

Sophie was really lovely and super helpful !! Made the whole situation from start to end move with ease !! Definitely recommend

8. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Vurdert til 1 av 5 stjerner

The Legacie provide no service!

The Legacie team do not respond to emails. They do not actively management your property! If after a week someone responds you get sent from one person to the next with your queries remaining outstanding.
You as the owner need to inform them about you not receiving your rental.
Legacie is the most unprofessional disorganised letting agency I have ever work with.

8. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Hi Gerrie, we are sorry to hear that this has been your experience. A member of our team will reach out to you today to discuss this further. Thank you

Vurdert til 4 av 5 stjerner

I enjoyed my moving in process with…

I enjoyed my moving in process with Sophie. She was consistent and helpful.

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Vurdert til 5 av 5 stjerner

Great work

Abby Jones has been outstanding! She is timely, responsive, and always quick to address any questions or updates. The quality of their work was excellent. It was a smooth and professional experience from start to finish.

4. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Abby!

Vurdert til 5 av 5 stjerner

Communication with Julie Quine was…

Communication with Julie Quine was excellent, she was very polite, helpful, and always responded promptly. Good job!

2. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Hi Phoebe,

Thank you for your kind review, we will be sure to pass this on to Julie

Vurdert til 5 av 5 stjerner

Great Service

I would like to share my positive experience with Sophie. She has been very clear and professional in all her communication with us. She always explained things we did not understand, answered all our questions, and guided us step by step through the process.

27. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Vurdert til 5 av 5 stjerner

Tracey has always been very helpful and…

Tracey has always been very helpful and friendly. It has been good to be able to make contact with her, both by phone and by email. He response is always swift!

21. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Tracey

Vurdert til 5 av 5 stjerner

Extremely happy with Legacie

I have been working with Legacie, and their assistance has been superb. As a first time property investor, I feel really fortunate to have found Legacie. The team is amazing: Abby J, Tracey, Liam are exceptional. They deserve more than 5 stars! Thanks for managing my property brilliantly from day one.

24. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service!

Great customer service and very responsive – Tracey, keep up the great work!

20. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Tracey!

Vurdert til 4 av 5 stjerner

Really good company and great…

Really good company and great communication. I understand they’re currently short staffed so there was a bit of a delay in the process of moving in however as soon as it started it was smooth and everything was sorted within 48 hours. Really happy.

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had a great experience using Legacie…

We had a great experience using Legacie developments. Sophie always responded in a timely manner while being kind and helpful throughout the process. :)

18. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Legacie

Svar fra Legacie

Hi Danni, thank you for your kind words, we will be sure to pass these along to Sophie

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv