Leclercbaby Anmeldelser 

Wir waren in Russland im Urlaub mit unseren Kleinen (1 Jahr) und haben nach einem leichten und kompakten Buggy gesucht. Mir war das Gewicht und die Möglichkeit, den Buggy schnell auf- und zusammenzuklappen, sehr wichtig. Das Tolle ist beim MF Plus, dass ich ihn nur mir einer Hand zusammenklappen und meinen Sohn gleichzeitig mit einer Hand halten kann! Das ist unglaublich praktisch! Auch in das Auto hinzulegen geht ganz einfach ✋ Wir waren im Urlaub oft zu viert (4 Erwachsene und der Kleine) mit einem großen Auto unterwegs und konnten dennoch unseren großen Kinderwagen (Tutis UNO) nicht mitnehmen. Als wir den MF Plus gekauft haben, war das Problem gelöst 💪😄👌Der Buggy nimmt sehr wenig Platz ein und steht jetzt bei uns in der Wohnung in Berlin einfach so im Flur. Wir nehmen den Buggy immer mit, wenn wir mit dem Auto Stadt-Ausflüge oder kleine Reisen machen. Oder schnell zum Arzt, Einkaufen etc. Praktisch ist auch, wenn man mit dem Bus oder Tram fährt, dann kann man den MF Plus schnell zusammenklappen und neben den Sitz stellen... Wenn die öffentlichen Verkehrsmittel früh morgens voll sind, freut man sich sehr darüber, dass man so einen kompakten Buggy hat 😉 Nach ein paar Monaten täglicher Nutzung haben wir aber gemerkt, dass der Buggy irgendwie klemmt, wir konnten ihn nicht mehr so leicht aufklappen. Ich habe mich an das Kundenservice gewendet und es hat super funktioniert. Unser alter MF Plus wurde abgeholt und nach Niederlande geliefert. Dann ein paar Wochen später haben wir einen neuen MF Plus bekommen, weil unser alter anscheinend nicht mehr zu reparieren war. Wir sind unserer netten Beraterin vom Leclerc sehr dankbar! Ich würde jeder Familie den MF Plus empfehlen, besonders wenn man in einer Stadt wohnt!

I've just ordered influencer series of Leclerc from Qatar. I am waiting for delivery. I wanna appreciate to customer service. Especially Ms. Catrin. She is extremely helpful till purchase process. Thank you so much. When I receive my pram I will write my experience about Leclerc.

Cem

Veloci nella spedizione e nel rispondere a mail per informazioni.
Molto bene

Great quality and customer service.
special thanks to Catrin. Promptly organized the delivery of the required part.

Great quality and customer service. They are quick in responding, excellent trouble shooting strategies if needed and professional communication. The strollers are strong and live up to their reputation of being light and easy to fold and unfold.
Just one detail: on the website it states 24/7 customer service but apparently this is excluding the weekends and definitely not 24/7. It's more trustworthily to write down the actual working times of the help desk.

When me and my partner go shopping we usually split up to complete errands. With an adventurous 4 year old that is always on the go, a 2 year old that wants to always sit in the buggy and a new born, we have have started taking 2 separate buggies with us. We have thought about purchasing a double buggy but never have gotten round to it. I always thought wouldn’t it be better if we had something that could connect the 2 buggies together and disconnect so when me and my partner separate. A few months later I came across LeClerc from a reel/ad on instragram of 2 buggies being connected by the twin connector and I was ecstatic to see this was an actual product!

I looked online and was even more chuffed that the twin connectors were for the magic fold plus buggy and it had won a gold award for 2021!

I still was considering it as we still had 2 buggy’s and there wasn’t really much of a need to buy 2 new buggy’s as we would have just carried on with what we had but as our 4 year old was turning 5 and wanted to go zoo for his birthday I knew he would always run off. This meant it was me that had to always push 2 buggies whilst the father had to chase after him. The idea of a double buggy was appealing but it’s the car boot space that concerned me. So I decided that I’d possibly have another baby so thought I’d go ahead and buy 2 of the magic fold and twin connectors and 100% I do not regret my decision at all!

I decided to purchase the buggy on the Sunday but had trouble finding the twin connectors online (that was the main selling point - if I couldn’t get the twin connectors I would not purchase the 2 buggy’s as there would be no need) but saw in the website you could message on WhatsApp. I got a very quick response! They offered to ship it first thing in the morning on Monday and even said they would pop in a little gift for my little one, very kind of them!

Come Monday morning I’ve already called all the UK shops / retailers and none of them had the Magic fold plus in stock (only the influencer, the twin connectors shows that it’s for the MF plus model and it was the MF plus model that won the gold award) and online retailers said 5-10 days delivery so I wouldn’t have received my buggy’s until after Thursday which was when we needed them for. I emailed and again had a quick friendly response from Catrin who said that they can ship direct from Netherlands as fast as they could (couldn’t guarantee delivery Thursday which was understandable as they use third party couriers)

What I would say about the website was everything was in euro currency, I tried to Google the website UK and it was the same but Catrin emailed a link that I could order and see everything in GB pound. So best to email to find the correct link to purchase your order.

I didn’t get confirmation of dispatch from the courier until Wednesday so was kind of assuming that it wouldn’t be delivered in time which was a little disheartening.

Come Thursday we were just leaving to go Zoo and the parcel just arrived! It was quick to open and all that was needed doing was popping on the wheels. I thought there was an issue with one of the twin connectors (you get 3 parts in a pack) so luckily I knew to purchase 2 as I know we would probably loose a piece and I like to have back up especially if I want to reuse for another baby, so I took one from my other pack.

You need to get in the hang of opening the buggy but still very easy, the buggies are easy to manoeuvre and it was a godsend to use at the Zoo! I love the fact we can split up and have a buggy each so it meant we both could shop and shove things in the buggy baskets when shopping alone. None of the fact the dad would walk off with the 2 sons and be like “oh your water is with mummy who’s got the buggy and baby”. As predicted my son ran off to the elephants and dad ran off with him but I was able to connect and push the 2 buggy’s together. I went with my sister who had a double buggy (3 wheels with one seat infront of the other) and if I had to compare I think mine was a lot easier to turn.

A slight con - I’ve bought a buggy hook as they are handy to hang bags but as the buggies were so light it’s a lot easier for the buggies to tip (compared to our Recaro Citylife stroller which was sturdier - but also heavier). But I still love the fact that the MF plus is so light! The Citylife was sturdier but put a little more strain on my back when putting in car boot. Also as I could disconnect the 2 buggies it gives us more flexibility when moving things in the boot for more space. Or it can be folded up together.

Aftercare: Excellent! Was afraid that I’d get left in the dark after making the purchase but not the case at all! Still got very quick response and you feel valued as a customer. Catrin reassured me the twin adapters were meant to be like that and did not affect safety

Would 100% recommend - toddler and newborn had no issues

Love love love

Todo genial, hicimos el pedido a través de la página web, pedimos un pack duo de Leclerc Influencer. Hacer el pedido es super fácil y luego han tardado muy poco en servirlo. Estamos muy contentos con el servicio y el producto. Gracias.

Fast and transparent delivery. We are loving the Leclerc magicfold as our new travel buggy. Lightweight, mobile, stable and easy to fold

We've bought Influencer to replace Nuna Mixx (which is very cool, but baby didn't like it too much, and, more important, it's quite heavy - can't easily take it into car-less trip).
The stroller is just awesome. It’s light, very well-built and looking great. The “pink gold” finish doesn’t look cheap - like it often does on other products. It’s easy to steer it with just one hand. And most important, the little one enjoyed (or, well, at least didn’t protest too much against) being in it.
I'm very satisfied.

This is an outstanding stroller and we are so glad to have sold our Babyzen Yoyo2 to buy this. The one-touch fold is life-changing! I no longer worry about going out alone with the baby and not finding an elevator because I can easily take out the baby, carry him in one hand and fold the stroller with the other, then take the escalator/ stairs. With Yoyo2 it was impossible as I needed two hands to fold down the canopy before bending to reach under the stroller for the switch to fold.

Another big plus is the flat recline, again, this was not possible with the Yoyo2 so baby had to nap sitting (bad for his neck); I am so glad our baby can now nap comfortably lying flat. I also love the the mesh window on the canopy which gives me good visibility of the baby.

We also found that the wheels suspension is better and smoother/ requires less effort when navigating the stroller compared to Yoyo2.

I also love that the stroller comes complete with cup holder, rain cover stroller bar and foot rest; all the items which I had to buy separately for the Youo2. In terms of accessories, it is worth getting the matching diaper bag because it looks amazing and it is feather-light, something any mom would appreciate.

Last but not least, the after sales service of Leclerc is impressive. I had an issue and their team personally reached out to me and resolved the issue in a timely and professional manner.

You will not regret buying this stroller, and wait for the admiring glances from other moms at kindergarten when they see how you fold your stroller with one magic touch!

Envío rapidísimo y atención al cliente inmejorable.
Aun no he probado el carro pero estoy muy contenta con la compra.

Super fast delivery. We loved the carrier

Very high quality compact stroller.

I didn't have any comparison about robustness with the others stroller of the same category of the other brands. I expected something more in terms of robustness

Overall I'm glad of my purchase and don't claim about it

Thanks Leclerc

The employee from the chat at your site was very helpful for delivery time and helping to complete the purchase. The Influencer is an extremely good and quality product.

Anderhalve maand geleden een buggy aangeschaft. Helaas een ‘maandag’ ochtend product.. want hij heeft een klein mankementen.
Een paar mailtjes verder en goed contact gehad, hebben we afgesproken dat de buggy vervangen word.
Wat ene super service. Ik mocht zelfs een nieuwe kleur uitkiezen. Hihi.
Echt super goede service, en de buggy zelf is echt super geweldig. Dat wij dit niet eerder hebben aangeschaft. En nog zolang door hebben gekloot met onze stokke wagen. (In de auto een ramp)
En deze buggy zo fijn en compact in de auto.
Het is een uitgave, maar elke euro waard!

Nice!!! I like

Leclerc it the best stroller I ever had! So comfortable for me and baby! Also delivery was so fast!

Afgelopen vrijdag in Rotterdam geweest, wij dachten er een winkel te vinden maar bleek het hoofdkantoor te zijn. Toen we Catrin aan de telefoon hadden was het geen probleem om even binnen te komen zodat we de Hexagon buggy in het echt konden zien. En we hebben hem meteen besteld, en vandaag al in huis 👍 Super mooie buggy, goede materialen, compact en handig in gebruik.. Goede service van Catrin en de rest van het team! Jullie zijn toppers!
Groetjes uit Brabant!
Dominique Joyce en Levi

Excellent service, attention and product!
I’m from Mexico City, I thought I would wait a lot in order to received my stroller, but instead in one week I had all in my house. I really really loved the stroller and all the stuff I bought, 100% recommendable.