WARNING! SCAM & MEDICAL NEGLIGENCE
WARNING! SCAM & MEDICAL NEGLIGENCE / DİKKAT! SİSTEMATİK MAĞDURİYET
I highly DO NOT recommend Laviva Dental Clinic. This is a dangerous place designed to extort money from foreign patients and then abandon them with severe health damage.
My experience with them was an absolute nightmare:
1. Financial Extortion: They lure people in with "All-inclusive" package promises, but right before the treatment starts, they demand unexpected extra money under the guise of a "card payment tax". If you pay in cash, they gaslight you, claiming that you "misunderstood" the total price or forgot some hidden costs. If you do not aggressively fight for your initial price with their manager Mustafa, they will force you to pay illegal extra fees that violate consumer protection laws.
2. Severe Medical Errors: My case required a deep, specialized approach, but they performed a completely superficial diagnosis. Also, Dr Vahit changed the technical execution of the work without my consent, completely ignoring what we had agreed upon during the consultation. Furthermore, there were absolutely no intermediate fittings; they rushed to do the final installation on my very last day before the flight. This negligent and unprofessional approach caused massive damage to my health. I now need complex reconstruction by high-level dental professors just to fix their terrible mistakes.
3. Ghosting and Ignoring: As soon as I raised legitimate concerns about the quality of their work, they started completely ignoring me. They refuse to answer my messages, provide no aftercare support, and deliberately refuse to reply to official legal complaints. This is how they handle "guarantees" — they just completely ghost the patient once they get the money.
Important for everyone to know:
I am NOT the only victim. I am in touch with a group of other international patients (from Denmark, Germany, etc.) who suffered from the exact same pattern. In their cases, as soon as things went wrong, the clinic, and specifically coordinator Dasha, ignored them, gave empty and inappropriate recommendations, and eventually blocked them on WhatsApp to avoid any responsibility.
Furthermore, their other managers use the exact same extortion tactics on patients, demanding ridiculous extra fees like €250 just for a simple transfer.
They are fully confident that foreign patients do not know their rights in a strange country and will not turn to higher Turkish authorities to protect themselves. This is exactly why they behave so insolently and unprincipled.
The clinic operates without any signboard and constantly relocates, changing addresses, which clearly reveals their bad-faith policy.
Stay away from Laviva if you value your health and money!